Information Management. Lecture 5 Information Management Strategy. Bibliography.  Dave Chaffey, Steve Wood - Business Information Management : Improving Performance Using Infomation Systems, 2005, Prentice Hall/Financial Times, (734 pages)
Information Management Strategy
Organizational strategy - Definition of the future direction and actions of an organization specified as approaches and allocation of resources to achieve specific objectives [1, pg. 180]
Information management strategy - Definition of management approaches to the organization, control and application of organizational information resources through coordination of people and technology resources in order to support organizational strategy and processes [1, pg. 180]
Who is responsible for information management (IM) and what their relationship is to the managers responsible for related information systems/information technology (IS/IT) strategy and knowledge management (KM) strategy?
For large organizations (situation [d] from the following figure), different strategies for the 3 domains might even conflict.
An information management strategy will include the following themes:
IMS1) Information value
IMS2) Information quality
IMS3) Information security
IMS4) Legal and ethical compliance
IMS5) Knowledge management
IMS6) Technology support
Strategic information – the information used for corporate performance management. It also refers to external information such as competitive intelligence and market information
Depending to the legislation of the country of the company, several breaches of the laws can appear. These include [1, pg. 202]:
IMSA1) Structuring the information management function
IMSA3) Information resource analysis
IMSA4) Information policy
IMSA5) Risk management
Infrastructure responsibilities. This is creating the right environment for using information. This is a more technical role involving setting up and integrating information systems, creating database structures or information architectures for Website pages and protecting the information resource.
The Joint Information Systems Committee of UK for future and higher education in its Guidelines for Developing an Information Strategy (JISC, 1995) suggests that it is important to identify clear responsibilities for information. They envisage five main roles [1, pg. 207]:
3. Information custodians. Responsible for maintaining standards for a defined setof information items. Responsibilities include:
4. Information users. These include academic and administrative staff, students, prospective students, alumni, industry, the funding councils, research councils.
5. Information service.This is a combination of the library and information servicewithin the university.
JISC notes that some institutions have found it desirable to merge the two main information services (library and computing) under a single managerial head (and reporting to one committee) since the difference between types of information (and forms of access to them) continues to diminish.
The purpose of the information audit is to identify for the organizational information resource [1, pg. 210]:
Information mapping - An approach for identifying the value of and relationships between organizational information resources [1, pg. 210].
A summary of components of information mapping as suggested by Evernden and Evernden (2003) [1, pg. 210]