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Escalating Costs Due to CSA Bypass Flag Misuse in Premise Management Systems

In this issue, a non-CSA customer submits a MVO with the bypass CSA flag, leading to CSA never being notified of inactive ESIID. This results in the premise management company facing power outages and potential permit charges. To address this problem, data on move-outs with the bypass flag and comparison data are analyzed. The type of bypass flags used (2W or B44) and ignored CSA flags by TDSP are identified for further steps. Moving forward, the focus is on determining the appropriate actions to rectify the situation.

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Escalating Costs Due to CSA Bypass Flag Misuse in Premise Management Systems

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  1. Issue 2007-I075 Non-CSA CR sends MVO with bypass CSA Flag

  2. Issue • Non-CSA CR submits a MVO with the bypass CSA Flag, resulting in CSA CR never knowing the ESIID is not active. CSA premise management company is left with a Unit with no power and may incur charges for permits in the hundreds of Dollars.

  3. Data for ComparisonAll Move-Outs submitted during time period

  4. Data for ComparisonMove-Outs submitted with the bypass flag during time period

  5. Which Bypass Flag was used?2W or B44

  6. Which Ignore CSA Flag was used?2W or B44 by TDSP

  7. Which Ignore CSA Flag was used?2W or B44 by TDSP

  8. Next steps • Where do we go from here?

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