Transforming Public Sector with Information Technology by Maj Gen RK Bagga, AVSM

2. Transforming Public Sector with Information Technologyby Maj Gen RK Bagga, AVSM

3. CHANGING MINDSET(GEOFFREY JAMES)ENTITY TRADITIONAL IT EFFECTED

4. TOMORROW’S ORG 1. MULTI NATIONAL / JV 2. INTERNET FOR ALL - PC - STB - PDA 3. CELL BASED MOBILE LINK 4. MULTI PROJECT ENVIRONMENT 5.WEB PAGE - JOB CENTRE 6. SUBCONTRACTED - SUPPORT JOB

5. Contd... TOMORROW’S ORG 7. SMALL - HIGH VALUE CLIENT - PUBLIC/CORPORATE - PRIVATE 8. INTERNET ENABLED - NET MEETING 9. WEB BASED MARKETING - ADVERTISEMENT - SEARCH ENGINE 10. CORPORATE KNOWLEDGE - REPOSITORY/DESIGN CENTRE

6. IT PHOBIA

7. Public Sector Dilemmawhat to do? ERP KE CAD CAM CRM E-Business Internet Legacy Middleware

8. 12 months latter ERP CRM KE E-Business OODBMS Internet Thin Clients II Legacy AOLTV WAP/WLL Middleware

9. new technology technology options technology adopted time the problem

10. Rs? $? implementation resource inadequate organisational inertia bureaucracy delays management focus tools Skills mindset limiting factors

11. I T ACTION PLAN(4 Jul 98) • National Info Infrastructure 1200 Crores • ITEX $50b by 2008 + 10 Lakh Jobs • IT FOR ALL --- Operation Knowledge • IT Penetration • IT For Citizens • IT Govt. • Security/Cyberlaws

12. IT ACTION PLAN - OVERVIEW(4 JULY, 1998) (a) INFO-INFRA STRUCTURE (1-18) OBJECTIVE - DRIVE FOR SETTING UP OF NII - TARGET - 30% ANNUAL GROWTH - FOL BACKBONE - 75000 KM - VSAT - 300 MB/SEC. CAPACITY - SATTRANSPONDER CAP - 3000 MHz

13. II. TARGET ITEX-50 (19-50) OBJECTIVES& RECOMMENDATIONS: - EXPORT TARGET US$50B BY 2008 1. IT SOFTWARE - ZERO CUSTOM - ZERO EXCISE 2. INCOME TAX EXEMPTION UNDER 80 HHE 3. BANKS / FI SETUP JOINT VENTURE FOR VENTURE CAPITAL FUND 4. COMPANY ACT AMENDMENT FOR SWEAT EQUITY FOR EMPLOYEES

14. III. IT FOR ALL BY 2008 (58-108) OBJECTIVES OPERATION KNOWLEDGE, COMPUTER LITERACY & IT PENETRATION/AWARENESS RECOMMENDATIONS 1. VIDYARTHI / SHIKSHAK / SCHOOL COMPUTER SCHEME (IT COMPULSORY ALL DEGREE COURSES) 2. COMPUTER + INTERNET IN EVERY SCHOOL, COLLEGE, UNIVERSITY BY 2003

15. IT ACTION PLAN STATUS(ATR) • OUT OF TOTAL 108 • ONLY 56 IMPLEMENTED • 27 IN PROCESS • 3 REJECTED • 22 ON BACK BURNER

16. Indian Internet Explosion  Internet Over Cable In 2 Cable, Hathaway, Siticable in Bombay, Calcutta, Pune, Delhi  Total number of PCs 5.0m  90% PC bought with internet use in mind internet Connections 3m ( Appox) 30 Lakhs ?  Total no. of internet cafes (estimated) 6000 (Hyderabad 400)  Internet (I.P.) Telephony : “Banned” in India, allowed in USA, UK, Japan, China, Singapore… >30 countries

17. Effect of Competition (since 1998 Nov.) Monopoly Competition Jan. 2000 March 2001 International B/W 2.5 MBP leased Half Cct : Rs. 2.25cr Rs. 1.25 cr. Rs. 40 lakhs in Mumbai & Cochin (Rs. 70 lakhs elsewhere) Leased line Ports/(shared) Rs. 78 lakhs Rs. 40 lakhs Monopoly Now Usage Costs Rs. 15,000 Rs. 2000 to 2500 for 500 hrs. For unlimited use for an year

18. Internet Facts in India – April 2001  ISP Licences C B A Total 170 160 70 440  Internet Subscribers : 3.0 mil.  Internet Users : 15.0 mil.  PISP Gate-Ways Approved : 120  PISP Gate-ways operational : 20  International Bandwidth VSNL STP Others Total 1.1GB 4.5 MBP 200 MBP 1.35 GBP

19. Internet Usage Patternin India 40% use for less than 5 hrs/ week 33% use for less than 5 to 20 hrs./ week < 2hrs/week - 11.3% 2 to 5 hrs. - 28.0% 5 to 10 hrs. - 31.8% 10 to 20 hrs. - 17.9% 20 to 30 hrs. - 3.9% > 30 hrs. - 3.0%

20. IT in AP • Andhra Pradesh is moving swiftly to develop a world class IT base • Hyderabad now a preferred location for global IT leaders like Microsoft, Oracle, Motorola, Baan and Intergraph • Three pronged initiative of the Government of Andhra Pradesh • Perspective plan for a knowledge hub

21. Initiatives of Govt. of A P • HiTec City - high quality infrastructure for software development centers • IIIT - preparing outstanding IT professionals for positions of leadership • Ushering in India’s first Electronic Government - effective and widespread use of IT to significantly improve the quality of service to citizens

22. APSWAN-2Mbps HQ Dist Link DEC’99 APSVAN-JV Singapore HOLD? SKIMS-Secrtariate Knowledge Info Sys APTS-PICTURETEL-54 Crore for VIDEO-CONF with Distt HQ APSDMS- GIS based Monitoring of Dev CARD-214 Reg6.5 Lakh used service MPHS-300 Mandals done all 1100 by July TWINS -20 Deptt links single window 300 per day COMPACT-Commercial Taxes for 3.4 lakhs users Knowledge Park GIGA AP IT PROJECTS ON ANVIL( E-GOVERNANCE)

23. IT in KARNATAKA • Computer Education for Teacher& Students • E-Governance 4000 Crores Budgeted • VENTURE CAPITAL promoted • IT PARKS planned • IT CORRIDOR around Bangalore • INTERNATIONAL GATEWAYS • IPR protection Efforts

24. E-GOVERNANCE -Maharashtra  VSAT / VHF NETWORK 31/34 DISTT.  EOC (Emergency Operation Centre) at  Div. & Distt. Control Room  GIS bases Disaster Mgt. Info. System Community Disaster Preparation Program and Training  4000 crore investment...  10 lakh it jobs by 2010

27. IT IMPACT ORGNs TODAY’S ORG. contractors R&d prospects Production HR The Company partners Sales Finance STANDALONE MIS/DSS/EIS customers Logistics suppliers Increased integration internal & external prospects contractors R&d Production HR INTRANET of Company EXTRANET Sales Finance suppliers customers Logistics partners TOMORROW’S ORG.

28. Internal E-mail Order processing Enterprise communications Employee Handbooks Workflow Automation Procurement (POs) Pricing Info. Marketing documents Product Manuals Product/company Info External e-mail Place order Research Advertising Outbound marketing Catalogs Order Placement Three Faces of ECInternet, Intranet and Extranet Productivity enhancement Productivity enhancement Order Tracking Order Fulfilment Customer Support Transactions Suppliers Revenue Enhancers

29. Any Questions ?