Mtac 137 full service feedback
Download
1 / 6

MTAC 137: Full Service Feedback - PowerPoint PPT Presentation


  • 113 Views
  • Uploaded on

MTAC 137: Full Service Feedback. Industry Chair: Todd Black Postal Chair: Susan Redman. Workgroup 137 Update. Issue Statement: Address issues and improvements in Full Service electronic documentation and mail quality reports and assessment feedback. Start Date: Aug. 10, 2010

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about ' MTAC 137: Full Service Feedback' - laith-wynn


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
Mtac 137 full service feedback

MTAC 137:Full Service Feedback

Industry Chair: Todd Black

Postal Chair: Susan Redman


Workgroup 137 update
Workgroup 137 Update

Issue Statement: Address issues and improvements in Full Service electronic documentation and mail quality reports and assessment feedback.

Start Date: Aug. 10, 2010

Sunset: May 2011


Actions
Actions

  • Reviewed Mail Quality Reports (including VAE Invoice Report) and Full Service ACS updates from the Nov. 7 and Jan 2 releases.

  • Maintained issues list concerning feedback.

  • Reviewed future release enhancements and provided additional suggestions for improvements.


Actions recommendations
Actions & Recommendations

  • Verification Assessment Evaluator

    • Errors and discount removal process reviewed

    • Documented issues and suggested improvements

    • Concerns were sent to the leadership regarding the discount removal

    • Full-Service Discount Removal for eDoc Errors was postponed with no new date

    • Still reviewing process and reports so information can be utilized to correct errors


Actions recommendations1
Actions & Recommendations

  • Full-Service ACS Billing

    • November release provided capabilities to invoice Full-Service mailers who incur charges for ACS

    • Reviewed process and documented issues

    • In January, billing was postponed with no new date for activation

  • Delivery Point Validation (DPV) Errors

    • In January release DPV issues were listed as errors vs warnings in the Mail Quality Reports

    • Reviewed and recommended DPV issues should be warnings

    • DPV issues changed to warnings in patch release


Future actions
Future Actions

  • Complete eDoc Error / VAE Process Review

  • Review report changes with Start-The-Clock

  • Make final recommendations for Full-Service feedback

  • Sunset workgroup


ad