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**"Citizens' Smart Technology: Enhancing Everyday Life with The Sweet Point"**

Explore how smart technology matches citizens' use patterns. Discover key concepts like scalability, flexibility, and diversity in services and business models while discussing the importance of trusted service operators and user-driven innovation through Ethnography, Co-design, and Living Labs.

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**"Citizens' Smart Technology: Enhancing Everyday Life with The Sweet Point"**

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Presentation Transcript

  1. The sweet point: smart technology in everyday use by citizens …our use patterns match the tools Pic: UIAH Crucible Studio, 2006

  2. Participation: motivationand ownership

  3. Internet: survival of the fittest

  4. Diversity – services and uses Flexibility – concepts and business models Scalability – fromsmall to big & back …who is the trustedserviceoperator?

  5. Ethnography, Co-design, Lead Users… Living Labs – user-driven innovation

  6. …it’s all about people

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