Common Service Center Maharashtra - PowerPoint PPT Presentation

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Common Service Center Maharashtra

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  1. Common Service Center Maharashtra CMS Computers Ltd.

  2. Contents • About CMS Computers Ltd. • About Common Service Center • CSC Impact • CSC Architecture-Configuration-Services • Milestones of CSC • Graphical Representation • Success Stories • Achievements of CSC Project

  3. CMS Computers Ltd. • Established in 1976,CMS Computers Ltd. operates as IT solutions and services company and is involved in :- • Technology solutions and consulting services, • Business system integration and services for transport system  including road traffic signals automation and intelligent transport management.  • Solutions in the field of electronic and security system. • Manufacturing kiosks. • Card printing and card personalization . • Offering maintenance services for technology solutions, peripherals and accessories to corporate clients. • Operating from 8 branch locations and 80 support centers, it supports over 500 customers nationally.

  4. CMS Computers Ltd. • CMS Computers has its R&D center with over 100 personnel’s involved in Research & Development developing custom products such as EDM, Kiosk, Security, EMS &Traffic systems. • Our R&D Centers in Mumbai, Pune and Thiruvananthapuram were established in 1985 and are recognized by the Department of Scientific & Industrial Research, Government of India and Department of Electronics(DoE).  • CMS is also actively engaged in Software development with over 100 professionals for its technology products. • CMS has varied skills to provide cost effective solutions to the customer in different industry segments and has a strong hold on domestic client base having many of its clients as Corporates, Government companies and PSU's.

  5. Our Vision and Strategy To deliver Professional Service to all our customers by being • Proactive – To customer Expectations • Speedy – Prompt attention, Response and Delivery to Customers • Creative – Innovative Solutions • Flexible – Service Delivery • Transparent – In all transactions to customer • Reliable – Accurate Information and Services

  6. Our Values • Leadership & Responsibility– CMS has a clear vision and focus to Strategize and bring out the best in people and Motivate people to perform jobs with passion and conviction to deliver goals. • Integrity & Transparency– CMS is committed to be ethical, sincere and transparent to their customers, employees and vendors by upholding values and principles in every action and decision. • Respect For People– CMS value differences and treat employees, customers and vendors with dignity and respect by developing Confidence in each others capabilities and intension's.

  7. Our Values • Customers Delight – CMS provides Innovative IT solutions and services for customers business excellence and strive to better through processes, products, services and best IT practices. • Excellence – CMS achieve success through excellence, exhibiting the highest levels of professionalism, competency and work environment where each of us can excel. • Team Work – CMS work together synergistically and as a team with customers, employees and partners to achieve common goals and build a relationship of trust, understanding and cooperation.

  8. Why CMS… • National presence nearly across all states , cities , districts and remote locations. Maintaining over 500+ customers nationally. • Project management experience in large Corporate and Government projects across India. • Vast Industry Experience. Strong Process Orientation. • Knowledge of best practices. High performance and Scalable solutions. • Best - of - breed technologies and robust architecture.

  9. Why CMS… • Program Governance model to ensure smooth project execution. • Diverse technical skills to support multi technology products. Premium Quality Support at competitive Pricing. • Well-developed processes & tools for delivering speedy resolutions. • Deep product knowledge and expertise solutions.

  10. Common Service Center(CSC) An e-governance Project acting as a front-end delivery point for Government, Private and Social sector services to rural citizens of India in an integrated and seamless manner. CSCs scheme has been started in 2004 as a strategic cornerstone of the National e-Governance Plan (NeGP) as part of its commitment in the National Common Minimum Programme to introduce e-governance on a massive scaleand deliver services in 'Simple, Moral, Accountable, Responsive and Transparent’ (SMART) and most cost-effective manner. The services provided at CSC centers are : • Government to Citizen Service(G2C) • Business to Citizen Service(B2C)

  11. CSC Impact

  12. CSC Impact • CSC as a platform to provide G2C and B2C services to rural India. • To Act as Multi Service Provider at a Single-Point . • Promoting Rural entrepreneurship and Social Welfare of India. • Automated Revenue Service.

  13. CSC Architecture

  14. CSC-H/w S/w Configuration Router : Cisco 2800 series Servers: Intel Xeon 2.8 GHz Processor/4 GB RAM/300GB x 3 no’s SCSI HDD (Hot Swap) with Raid 5.0/2 No’s RPS Firewall : Microsoft ISA Operating System :Microsoft Windows 2003 Web Server Software :Microsoft IIS 6.0 DBMS : Microsoft SQL 2005 Technology : Microsoft .NET 2005 Reporting Services :Microsoft SQL 2005

  15. Govt. To Citizen(G2C) Services The following are the major govt. to citizen services provided at Common Service Center: • Certificates • Affidavits • 7/12 - Extract • 8A - Extract • Employment Exchange Services • Electricity Bill Payment-MSEDCL • MahaOnline Services • Aurangabad Property Tax Payment • Train Ticket Booking • LIC Insurance

  16. Business To Citizen(B2C) Services The following are the major business to citizen services provided at Common Service Center: • Mobile Recharge Service • DTH Recharge Services • PIN Recharges • Bajaj Allianz Insurance • DLF Insurance • Tata Sky Services • Sale Of Idea Products

  17. Services in Pipeline • The following are the services in Pipeline : • Future Generally • MeriMandi

  18. Milestones of CSC Project • More than 13 million of transactions till date with transaction amount collected over 665 million rupees. • Over 3130 active VLEs across Maharashtra. • More than 213 services running successfully in CSC project. • There are VLEs who have earned more than Rs. 7 lakh till date. • Maharashtra Land and Revenue services made available online. • Servers are deployed & configured in virtual environment and hence nodes can be added to production environment easily to handle demand.

  19. Month Wise CSC Transaction Count

  20. Month Wise Transaction Count

  21. Month Wise CSC Transaction Amount

  22. Month Wise Transaction Amount

  23. Month Wise VLE Earnings

  24. Month Wise VLE Earnings

  25. Top Performance by VLEs till Date





  30. Achievements of CSC Project CSC Nav Jeevan, January 2012 Addition

  31. Achievements of CSC Project

  32. Thank You