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??. ?????????????????????????????????. ????. ???,????????????????,????????????,????????,??????????????,???????,???????????,?????????,?????????????????? . ???????????. 1.??????? ?????????????????????????????????????????????????????????????????????:?????????223?,85?C?????????,??2006?12?1???
E N D
1. ????????????????-??????? ????:???
? ?:????
? ?:
496D0037 ???
496D0040 ???
496D0047 ???
496D0086 ???
496D0093 ???
2. ?? ??
?????????
???????
???????
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3. ???? ???,????????????????,????????????,????????,??????????????,???????,???????????,?????????,??????????????????
4. ??????????? 1.???????
?????????????????????????????????????????????????????????????????????:?????????223?,85?C?????????,??2006?12?1?????????????????,????????????????
5. ??????????? 2.????
?????????????????????????????????????????????:
?????????????????
??????????????????
??????????????????
6. ????????? ????????????????????????-???????,???????????,????????,???????????????????????????????????????????
7. ?????????-???? ???????
Reynold and Gutman(1984)??,?????????????????,???????????????????????
Dobni and Zinkhan(1990)???????????,???????:
1.?????????????
2.??????????
3.???????????
8. ?????????-???? Park, Jaworski, and Maclnnis(1986)?????????,?????????????????,?????????????????????????:
(1)???????(functional)
(2)???????(symbolic)
(3)???????(experiential)
9. ????????? —??????????? Richardson, Dick and Jain(1994)??????????????????????,???????????????????????????????,????????????????????
Dodds, Monroe and Grewal(1991)????,???????????????????????????????,??????????,??????????????????
10. ?????????-???? ???????
???1985 ??Dodds and Monroe (1985) ???????????????,????????????,??????????????????
Sheth et al.(1991) ?????????????????????,????????????????????????????
11. ?????????-????? ????????
???????,???????????
Petrick (2002) ?????????????????,???????????????????????????,????????????????????????????????,?????????????????????????,?????????
12. ?????????-??? ??????
Asker(1991,1996)????????????????????????,?????????????????
????????????????????????????
13. ?????????-???? ???????????????,????????,?????????????????????,????????????????,????????????????????????????????????????????????
14. ?????????-????
15. ?????????-???? H1:??????,??????
Garretson and Clow (1999) ???????????????,?????????,???????????????????????,???????????,????????????????????
H2:??????,????????
16. ?????????-???? H3:??????,??????????
??? (2005) ?????????,????????,????????????,???????,??????????????,????????????
H4:?????????????????
Romaniuk and Sharp (2003) ??????????????????
17. ?????????-????
18. ?????????-???? ????
????
SPSS??
??????
19. ????????? - ????????? ????????????????????????,????????????????????????????,??????????????????????????????
???????????????,?????????,????????????????,??????????
20. ?????? ???????????????????????????????????????,???????????????????????????,?????????
?????????????????????????,????????????????
21. ?????? ????
1.??(1994.7)?????????????????????,?336?,?60-63?
2. ???,????????????????????????????-???????,????????????????????,2006?
3. ???,??????????????????????????,??????????????,2008
22. ?????? ????
1.Aaker, D.A., Managing brand equity: Capitalizing on the Value of a Brand Name, New York: The Free Press, 1991.
2.Engle, J.E., R.D. Blackwell and P.W. Miniard, Consumer Behavior, Chicago: The Dryden Press, 1993.
3.Keller, K.L., Conceptualizing, measuring and managing customer-based brand equity, Journal of Marketing, 57, 1993, pp. 1-22.
23. The end