SCC - Service Control Center. SCC - Responsibilities. Incident Management - Single Point of Contact - Interface to Second Level. First Level Support - Monitoring & Control of Equipment and Services - Incident troubleshooting - Operating of Message Switching Systems.
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SCC - Responsibilities IncidentManagement - Single Point ofContact - Interface to Second Level First Level Support - Monitoring & Control ofEquipment and Services - Incidenttroubleshooting - Operating of Message Switching Systems
MET CNS Com Nav Surveillance AIM AeronauticalInformation M. ATM Air Traffic Management SCC - Domains
Surveillance COM Voice Monitoring Equipment NAV Support CNS Communication Navigation Surveillance
ATM Air Traffic Management Flight Data Prozessor Radar Tracker Monitoring Equipent Support Equipment Data Storage
COM Centre ROC / IROG RTH Home- briefing Monitoring Equipment Support Equipment AIM& MET AIM Service MET Service
Service Control Center Staff Manager Mr. Ernst Trauner Support 5 staff AIM, MET & ATM 14 staff CNS & IncidentMgr 8 staff officehours 2 persons 24/7 1 person 17-07h 2 persons 07-17h