slide1 n.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
Employees – The true source of competitive advantage in future PowerPoint Presentation
Download Presentation
Employees – The true source of competitive advantage in future

Loading in 2 Seconds...

play fullscreen
1 / 5

Employees – The true source of competitive advantage in future - PowerPoint PPT Presentation


  • 102 Views
  • Uploaded on

Employees – The true source of competitive advantage in future . Inward collaboration. Planned execution. Growth. Ankit Chopra IIM Lucknow pgp29356@iiml.ac.in. Employees bridge the gap between company & customer expectations. Feedback through employees. Employees. Customer Expectations

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Employees – The true source of competitive advantage in future' - kurt


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
slide1

Employees – The true source of competitive advantage in future

Inward collaboration

Planned execution

Growth

Ankit Chopra

IIM Lucknow

pgp29356@iiml.ac.in

slide2

Employees bridge the gap between company & customer expectations

Feedback through employees

Employees

  • Customer Expectations
  • High service levels in less time
  • Decreasing switching costs
  • Unknown demands & increasing wants
  • Premium service ready
  • Company Objective
  • Customer centricity
  • Stable growth in terms of uncertainty
  • Innovation & expansion
  • Decreasing risk amidst high competition

Products/services reach consumers through employees

slide3

Inward collaboration with employees – Satisfying basic needs, Increasing responsibility/focus areas & mapping opportunities on per employee basis

A 360degree employee satisfaction model for optimum efficiency

slide4

Future expectation from employees & their mode of contribution to the firm will increase manifold

Employees as source of revenue generation & reduction of costs

To-do list for managers

  • Update employees skills
  • Motivation is better than compensation
  • More responsibilities to the employee
  • Opportunities & feedback mechanism
  • Providing competitive services
  • Improvising on situation
  • Contribute to increasing brand loyalty for the firm
  • Motivated employees can help reduce attrition costs for the company
  • Forming a strong network among peers & industry experts

Reactive system

Proactive system

All stakeholders in an organization need a keen sense of vision to beat completion & employees will play a major role in the same

The new mantra to success Comprehend + Create+ Care = Conquer