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Streamlined Processes Collected 62% of Outstanding Claims within 6 months

A Colorado-based Home Infusion and Community Pharmacy was facing multiple issues with outstanding claims: $10.80 million stuck in bed debts, plans to write off 50% of accounts without investigation and numerous unbilled claims to insurance companies. Find out how it recovered nearly 62% of the outstanding claims within 6 months.

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Streamlined Processes Collected 62% of Outstanding Claims within 6 months

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  1. CLIENT CASE STUDY Streamlined processes, Collected 62% of outstanding claims within 6 months Type of Organization Prominent Home Infusion & Community Pharmacy Location Denver, Colorado

  2. The Results Collected nearly 62% of the outstanding amount HelioNext received 120+ day old claim work to process based on results created with inactive accounts 1 Swipe to learn their story

  3. The Challenge Nearly $10.80mn stuck in bad debt for claims that were 120+ days old lodged by inactive patients. Plans to write-off nearly 50% of accounts without any investigation Staff bandwidth constraints resulting from needing to prioritize fresh claims Numerous claims were never billed to insurance companies 2

  4. HelioNext Solution Introduced onshore and offshore teams to handle the challenge Implemented a strategy to work on highest dollars Performed an in-depth review of all claims 3

  5. Partner with Us Reimagine. Evolve.

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