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6. secrets. of. change. Secret 1 . Love Your Employees. McGregor on Motivation. Theory X The average employee has an inherent dislike of work and will avoid it. Most people must be controlled and threatened. The average employee prefers to be directed and dislikes responsibility.
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6 secrets of change Secret 1 Love Your Employees
McGregor on Motivation • Theory X • The average employee has an inherent dislike of work and will avoid it. • Most people must be controlled and threatened. • The average employee prefers to be directed and dislikes responsibility.
McGregor on Motivation • Theory Y • If a job is satisfying, then the employee will be committed to the organization. • The average employee will seek out responsibility. • Imagination, creativity, and ingenuity can be used to solve work problems by a large number of employees.
It’s All About the Students?? • “The quality of the education system cannot exceed the quality of its teachers.” Barber & Mourshed, 2007 • All stakeholders must feel equally important • When we invest in employees, we invest in students
Motivational Work • Meaningful, accomplishable work • Enabling developments • Sense of camaraderie • Being well led
Firms of Endearment • Humanistic companies • Focus is on multiple stakeholders • “Ultimate value creators” • Emotional • Experiential • Social • Financial • Over a ten-year period, FoEs outperformed Good to Great companies by 3 to 1
Southwest Airlines Secret • Encourage employees to be innovative, to communicate, understand, and care • It’s not a business, it’s people • Education and training
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The CCISD Secret • Create conditions for all employees to succeed • Encourage them to be innovative • Allow them to seek responsibility • Communicate frequently with employees • Provide continuous opportunities for development • Make sure they are “well lead”