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Management Information system E-commerce E-business Supervised by: Miss : Rasha Ragheb Atallah Presentation provided by: PowerPoint Presentation
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Management Information system E-commerce E-business Supervised by: Miss : Rasha Ragheb Atallah Presentation provided by: Salah Imad AlQady Ramzy Shafeeq ALFalojy Mohammed Rafeeq ALHaddad. s. E-business E-commerce.

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Presentation Transcript
slide1

Management Information system

E-commerce

E-business

Supervised by:

Miss : Rasha Ragheb Atallah

Presentation provided by:

Salah Imad AlQady

Ramzy Shafeeq ALFalojy

Mohammed Rafeeq ALHaddad

s
e commerce

Commerce refers to all the activities the purchase and sales of goods or services.

  • E-commerce defined as doing the commerce through the internet or the computer networks
E-commerce
e business

E-business definition:

  • application of information and communication technologies(ICT) in support all of the activities of business
  • Any business that is going to become a “on demand” business
  • Any business that is going to “practice” Electronic data interchange (EDI)
E-business
e commerce e business

Different between the two types

  • e-business refers to more strategic focus with an emphasis on the functions that occur using electronic capabilities and involves supply chain management
  • E-commerce is a subset of an overall e-business strategy and involves knowledge management system
E-commerce E-business
brief history

1970s: Electronic Funds Transfer (EFT)

    • Used by the banking industry to exchange account information over secured networks
  • Late 1970s and early 1980s: Electronic Data Interchange (EDI) for e-commerce within companies
    • Used by businesses to transmit data from one business to another
  • 1990s: the World Wide Web on the Internet provides easy-to-use technology for information publishing and dissemination
    • Cheaper to do business (economies of scale)
    • Enable diverse business activities (economies of scope)
Brief History
ecommerce infrastructure

Information superhighway infrastructure

    • Internet, LAN, WAN, routers, etc.
    • telecom, cable TV, wireless, etc.
  • Messaging and information distribution infrastructure
    • HTML, XML, e-mail, HTTP, etc.
  • Common business infrastructure
    • Security, authentication, electronic payment, directories, catalogs, etc.
Ecommerce infrastructure
the process of e commerce

Attract customers

    • Advertising, marketing
  • Interact with customers
    • Catalog, negotiation
  • Handle and manage orders
    • Order capture
    • Payment
    • Transaction
    • Fulfillment (physical good, service good, digital good)
  • React to customer inquiries
    • Customer service
    • Order tracking
The process of e-commerce
web based e commerce architecture
EMTM 553Web-based E-commerce Architecture

Tier 1

Tier 2

Tier 3

Tier N

DMS

Client

Application Server

Database Server

Web Server

e commerce main elements

Consumer shopping on the Web, called B2C (business to consumer)

  • Transactions conducted between businesses on the Web, call B2B (business to business)
  • Transactions and business processes that support selling and purchasing activities on the Web
E-commerce Main Elements
advantages of electronic commerce

Increased sales

    • Reach narrow market segments in geographically dispersed locations
    • Create virtual communities
  • Decreased costs
    • Handling of sales inquiries
    • Providing price quotes
    • Determining product availability
  • Being in the space
Advantages of Electronic Commerce
disadvantages of electronic commerce

Loss of ability to inspect products from remote locations

  • Rapid developing pace of underlying technologies
  • Difficult to calculate return on investment
  • Cultural and legal impediments
Disadvantages of Electronic Commerce
e commerce application

Supply chain management

  • Video on demand
  • Remote banking
  • Procurement and purchasing
  • Online marketing and advertisement
  • Home shopping
  • Auctions
E-commerce application
system design issues

Good architectural properties

    • Functional separation
    • Performance
    • Secure
    • Reliable
    • Available
    • Scalable
System Design Issues
payment systems

Cash

    • properties: wide accept, convenient, anonymity, intractability, no buyer transaction cost
  • Online credit card payment, Smart Cards
    • Secure protocols: SSL, SET
  • Internet payment systems
    • Electronic cash, digital wallets
  • Micro-payments
  • Wireless devices
Payment Systems