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Cloud Server From Best IT. An enterprise-grade cloud application infrastructure designed specifically around the business needs of SMBs. Agenda. Overview: Your Apps & Cloud Server Benefits: Maximizing Value & Eliminating Worries Features and Functionality

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cloud server from best it

Cloud Server From Best IT

An enterprise-grade cloud application infrastructure designed specifically around the business needs of SMBs.


Overview: Your Apps & Cloud Server

Benefits: Maximizing Value & Eliminating Worries

Features and Functionality

Managed Services & Support Overview

Packaging and pricing

cloud server it s all about your apps
Cloud Server: It’s All About Your Apps

Cloud Server is an enterprise-grade cloud application infrastructure designed specifically around the business needs of SMBs.

With a 99.999% SLA, it provides a worry-free experience that keeps you focused on your business—ensuring you use your business apps to their fullest potential.

cloud server it s all about your apps1
Cloud Server: It’s All About Your Apps
  • Drive the greatest value from your application infrastructure
  • Keep costs predictable with fixed monthly pricing
  • Ensure superior performance, availability and data protection
  • Match your cloud environment to your use case
  • Balance broad ease-of-use with granular control
  • Firewall, VPN and 99.999% SLA come standard
  • Keep your focus on your business
cloud server it s all about your apps2
Cloud Server: It’s All About Your Apps
  • Cloud Server vs. On-Premise Servers
  • More consistent performance
  • Superior support
  • No CAPEX
  • Cloud Server vs. Other Clouds
  • Predictable costs
  • Familiar technologies
  • Pre-configured integrations
  • Full control over cloud environment
  • Designed specifically around the business needs of SMBs
make an impact on your company
Make an Impact On Your Company
  • Eliminate the risks of ownership
  • On-premise levels of control—without the risk or investment
  • You offload hardware, software and maintenance requirements
  • We ensure your infrastructure is always up and running at peak performance—99.999% SLA
  • Redirect your time, money and energy
  • Keep your key resources focused on your core expertise
  • Eliminate CAPEX requirements
  • No need for internal maintenance and support
drive the greatest value from your infrastructure
Drive the Greatest Value from your Infrastructure
  • Performance
  • Best-of-breed components & virtualization software
  • Architected to maximize speed, minimize latency
  • Financially backed SLA of 99.999%
  • Security
  • Datacenter is SSAE16 SOC 1 Type II compliant and strictly access-controlled
  • Fully isolated tenant networks
  • Integrated perimeter firewalls come standard
  • Site-to-site VPN service comes standard
drive the greatest value from your infrastructure1
Drive the Greatest Value from your Infrastructure
  • Configurability
  • Multiple server configurations for matching your cloud environment to your application requirements
  • Customize with add-ons like memory, storage & processing
  • Scalability
  • Deploy efficiently around your existing needs
  • Add memory, storage or vCPUs without requiring redeployment
  • Provision entirely new virtual machines within minutes
  • Price
  • Fixed monthly pricing makes costs predictable and controllable
  • ROI calculations are easy
drive the greatest value from your infrastructure2
Drive the Greatest Value from your Infrastructure
  • Broad ease-of-use…
  • Pre-configured to integrate with your existing services
  • Simple management through a single online console
  • …balanced by granular control
  • Granular control over your virtual machines, firewalls and site-to-site VPNs, etc.
  • No need to learn unfamiliar technologies or systems
keep your focus on y our business
Keep Your Focus on Your Business
  • White-glove onboarding and migration
  • Outstanding ongoing support
why cloud server from company n ame
Why Cloud Server From
  • vs. On-Premise Servers:
  • Predictability, affordability and responsiveness
  • Best-of-breed components
  • Enterprise-grade datacenter
  • Top-tier providers
  • 99.999% financially backed uptime guarantee
  • Reduce your total cost of ownership
  • Eliminate CAPEX
  • vs. Other Clouds:
  • Fixed costs, full control and pre-configured integration
  • Dashboard offers full visibility and control over your cloud environment
  • Flat monthly pricing makes costs predictable
  • No configuration and integration headaches
  • No need to learn unfamiliar technologies
  • Backed by the highest caliber of technical and onboarding support
  • Designed specifically for the business needs of SMBs
an infrastructure architected for performance
An Infrastructure Architected for Performance

Server Hardware

  • Enterprise-grade Dell PowerEdge servers
  • Full component redundancy


    • Redundant/Multipath Cisco Nexus 7010 Switches
    • 10 gigE Network Connections
    • Multiple high speed peering interconnects in top tier datacenter


    • EMC VNX 7500 10k SAS over fiber channel
    • Redundant/multipath Brocade switches

VMware Cloud Director

    • Top-tier offering from VMware
    • Fully automated and elastic cloud layer
    • VMware vSphere 5 Enterprise • vMotion, DRS, VMware HA • VMware vShield Edge
      • Integrated firewall, VPN and security features
    • Isolated management cluster and production compute platform
    • Agentless Symantec Backup
the highest levels of security
The Highest Levels of Security
  • Physical Security
  • Highly secure and reliable top tier datacenter
  • A consistently more secure environment than on-premise deployments can provide
  • Internal and external closed circuit television (CCTV) surveillance
  • Biometric scanners control access control to datacenter floor
  • 24x7 on-site security staffing
  • Logical Security
  • Dedicated security staff and employee controls
  • Every employee, regardless of their role, undergoes a rigorous background check
  • Employee access to electronic credentials is strictly controlled and audited regularly
the highest levels of security1
The Highest Levels of Security
  • Network Security
  • Fully isolated tenant network for each customer
  • Integrated perimeter firewall and site-to-site VPN services
  • VPNs facilitate hybrid cloud scenarios between on-premise and cloud-based environments
  • Compliance
  • Cloud Server’s datacenter is SSAE16 SOC 1 Type II compliant
designed for reliability flexibility scalability
Designed for Reliability, Flexibility & Scalability
  • Capacity, scalability, and resource allocation
  • Provision a maximum of8 CPU cores, 1TB of storage, 32GBs of RAM
  • Add resources to your cloud in minutes from within the control panel
  • Platform is sized for performance, NOT density
  • Highly available
    • VMware HA Active-Active clustering & N+1 component redundancy at server, storage and network layers
    • Datacenter with redundant network topology, UPS and generator backups; redundant HVAC; and fire detection & suppression systems
  • Choice of optimized images
    • Windows 2008 Enterprise 32bit or Windows 2008 R2 Enterprise 64bit
    • Windows 2003 SP2 (R2) 32bit/64bit workloads can be migrated
reduce management complexity
Reduce Management Complexity
  • Self-service Cloud Server management
    • Dashboard with server status & health reporting, power management, remote desktop access, server console access
  • Automated provisioning & capacity management
  • Managed services include all infrastructure components, nightly backup, and monitoring for each Cloud Server
  • Full admin access & permissions for each Cloud Server
scalability and disk management
Scalability and Disk Management
  • Storage can be easily upgraded
  • Storage can be allocated to one or more disks
    • As a best practice, Volatile and Non-Volatile data should be separated across multiple disks
  • Adding or expanding disks will add RAW disk space to the server
  • If a disk was upgraded, the existing partition can be expanded using “Extend Partition” option
  • If a new disk is added, it needs to be “Initialized”, set “Online” and then formatted
granular control with virtual consoles
Granular Control with Virtual Consoles

Manage your server as if you were on-site

  • Visualize the OS startup screen
  • Diagnose system errors
  • Control the server through its native graphical user interface
  • Access and troubleshoot your server when Terminal Server is not up and running
  • Access power management capabilities
  • Mount local CD/DVD/ISO to Cloud Server


  • Requires installation of the VMware Remote Console Plugin (available for download from within the control panel)
  • IE8+ and Firefox browsers are currently supported
  • Console does not work over proxies, so please disable them
simplify monitoring with resource utilization alerts
Simplify Monitoring with Resource Utilization Alerts
  • Key resource information lets you predict your needs
  • Resources are averaged over a 24 hour period
  • Yellow and red alerts are provided for CPU, memory or storage usage above 70% and 90% respectively
flexible software b ased firewall
Flexible Software-Based Firewall
  • Included with every Cloud Server
  • Enabled by VMware vShield Edge
  • More flexible than hardware firewalls
  • Tightly integrated with VMware HA and vMotion
  • Self-service firewall management
  • 5-tuple stateful inspection firewall allows users to control network access using source and destination information
  • Inbound and outbound connection control with rules based on:
    • IP-address—Source/destination IP address
    • Ports—Source/destination port
    • Protocol—By type (TCP or UDP)
    • NAT & DHCP support
hybrid clouds via site to site vpn
Hybrid Clouds via Site-to-Site VPN
  • Included with every Cloud Server
  • Enabled by VMware vShield Edge
  • Secure communication between the customer’s network in the cloud and VPN endpoint on premise
  • IPsec VPN, based on the IKE (Internet Key Exchange) protocol
  • Apply firewall rules to VPN traffic
  • Site-to-Site and client-to-site tunneling
  • Self-service VPN management
management support service levels
Management & Support Service Levels
    • Fully managed services included with each Cloud Server
  • Management of all infrastructure components
  • Nightly backup
  • Basic monitoring
  • Managed firewall/VPN
  • <24x7> support
additional managed services partner determined
Additional Managed Services

Examples of additional services partner can provide Include:

  • Application management
  • Anit-virus
  • Etc.
cloud server usage packaging
Cloud Server Usage & Packaging

Potential uses:

  • Active Directory, File Server
  • QuickBooks, ACT!
  • Dedicated SharePoint, MS Project
  • Terminal Services, SQL Server


VPN • Firewall • 99.999% SLA • Fully Managed Services

All Cloud Server accounts include:

99.999% SLA, firewall, VPN, public IPs, infrastructure management, nightly backups, monitoring, Windows 2008 Enterprise OS and IIS

Available add-ons and services:

Ask about additional vCPUs, memory, storage, extended backup, bandwidth, SQL Server and additional IPs.

  • Cloud Server I
  • 1 vCPU
  • 1 GB Memory
  • 50 GB Storage
  • 50 GB Bandwidth
  • Cloud Server II
  • 1 vCPU
  • 2 GB Memory
  • 100 GB Storage
  • 100 GB Bandwidth
  • Cloud Server III
  • 2 vCPUs
  • 3 GB Memory
  • 150 GB Storage
  • 200 GB Bandwidth
  • Cloud Server IV
  • 3 vCPUs
  • 4 GB Memory
  • 200 GB Storage
  • 300 GB Bandwidth