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“The Business Case” A Real Jobs New York WebinarFebruary 8, 2011 Stephan Haimowitz, Christopher Patrie Burton Blatt Institute Janitronics Facility Services Syracuse University Albany, New York firstname.lastname@example.org@janitronicsinc.com
The Business Case – 3 Elements • Workforce Benefits • Market Opportunities • Support is Available
1) Workforce Benefits • Compared to non-disabled workers, PWD have • average or better attendance • average or better job performance • average or better safety records • lower turnover , • Reducing recruitment / training costs
1) Workforce Benefits • Problem-solving skills, and experiences • Diverse teams that include employees with disabilities are creative, with increased synergies that contribute to the development of more efficient and effective business processes “Leveraging Diversity to Improve Business Performance”, Human Resource Management, Winter 2004.
2) Market Opportunities • 54 million PWD • more than Hispanics, African Americans, Gen X, teens, and Asian Americans) • Of PWD : • 73% are heads of households • 48% are principal shoppers • 58% own their own homes • 24 million disabled veterans • include the 180,000 service members returning from the war on terrorism.
2) Market Opportunities • 33% of the public has a family member or close friend with a disability • 92% view companies that hire PWD more favorably than those that do not • 87% would prefer to give their business to companies that hire PWD
1)Workforce / 2) Market – More Information • US Business Leadership Network • http://www.usbln.org/ • Employer Assistance & Resource Network (EARN) • http://www.earnworks.com/BusinessCase/index.asp
3) Support is Available – Tax Benefits • US - Work Opportunity Tax Credit $2,400 http://www.doleta.gov/business/Incentives/opptax/ • NYS - Workers with Disabilities Tax Credit $2,100 http://www.labor.state.ny.us/businessservices/EDSU/EDSU%20WETC.shtm • Per PWD hired, others programs support accessibility, etc.
3) Support is Available - Accommodations • 50% of RA costs $0 to $50 88% cost less than $1,000 • Scheduling • Environment • Task organization • Educate co-workers Most employers report costs are exceeded by benefits- • 86% - able to hire/retain qualified employees. • 56% - experienced increased productivity of all employees. Job Accommodation Network http://askjan.org/
3) Support is Available – Federal Bonding Encourages employers to hire “at risk” individuals • Ex-offenders Ex-addicts who’ve been rehabilitated • Program information http://www.bonds4jobs.com/index.html Covers loss up to $ 25K loss from employee dishonesty • Does not cover poor workmanship, injury, work accidents, etc • Established in 1966, 99% success rate Free to employer for 6 months, no deductable • Relatively simple application process – need full time job offer with starting date • After 6 months employer can continue coverage by paying premiums NYS Coordinator Elaine Kost 518-485-2151 email@example.com
Employer Models - Large and Small • Walgreens • SC distribution Center • Website & videos http://www.walgreens.com/topic/sr/disability_inclusion_home.jsp • Carolina Fine Snacks, • a small business in Greensboro, NC, started hiring PWD • employee turnover dropped from 80% every 6 months to less than 5% • productivity rose from 70% to 95%; • absenteeism dropped 20% to less than 5%; • tardiness dropped from 30% of staff to 0
Employer Models - Local • Janitronics Facilities Services • Cleaning, maintenance, engineering and facility management • Serves New York and Vermont • Corporate office 1988 Central Ave, Albany, NY 12205 • http://www.janitronicsinc.com/index.asp • Chris Patrie • Director of Human Resources • Also • Member, RJNY Business Advisory Council • Member, Board of Directors for Capital Area Human Resources Assoc., • Chairman, Government Affairs, NYS Business Council Legislative Committee
Janitronics • Hiring PWD an Integral part of Human resources Plan since 2006 • turnover down 50%, • time to fill reduced by 43%, • vacancy rate has gone from a corporate goal of 5% to .25% • Customer service surveys • 150% increase in satisfaction of employee manners and appearance • Company saved / received / credited $160,000 in 2010 • Key - recruiting resources who understand our business needs
For More Information Stephan Haimowitz Christopher Patrie Burton Blatt Institute Janitronics Facility Services Syracuse University Albany, New York firstname.lastname@example.org@janitronicsinc.com 315 744-4139 518 456-8484