1 / 40

MAKING IT OUR OWN

MAKING IT OUR OWN. Creating a Customized Product. from an “ Out-of-the-Box ” Link Resolver Software Package. NC Serials Conference April 14-15, 2005. Kristine E. Mudrick Serials/Electronic Resources Librarian Linda A. Kubala Web Resources/Reference Librarian.

kolton
Download Presentation

MAKING IT OUR OWN

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. MAKING IT OUR OWN Creating aCustomized Product from an“Out-of-the-Box”Link Resolver Software Package NC Serials Conference April 14-15, 2005

  2. Kristine E. Mudrick Serials/Electronic Resources Librarian Linda A. Kubala Web Resources/Reference Librarian NC Serials Conference April 14-15, 2005

  3. Who we are • Why use Link Resolver Software? • The Saint Joseph’s Solution • Implementation and Customization • Q&A • Who we are • Why use Link Resolver Software? • The Saint Joseph’s Solution • Implementation and Customization • Q&A NC Serials Conference April 14 -15, 2005

  4. Enrollment - 7230 students • 3950 traditional undergraduates: • -2075 College of Arts & Science • -1875 Haub School of Business • 780 university college/bridge • 2500 graduates: • -1560 College of Arts & Science • - 900 Haub School of Business • - 40 doctoral students in Education

  5. Curriculum • 40 undergraduate majors • 10 additional special-study options • 52 graduate study areas • Ed.D. in Educational Leadership

  6. Francis A. Drexel Library S-23; L-10/3 InformationAccess &Services ResourcesManagement LibrarySystems L-1 L-5/2 L-3/1 (Public Services) (Public Services) (Technical Services)

  7. Develop/Maintain Library Web pages Conduct Library Instruction Regular Reference Desk Hours and Consultation Consultation with ILL Collaborate on Library Services that are Web-based Liaison to vendors for access toserials and electronic resources Maintain links to e-journals in the Library catalog Consultation with Reference Librarians for patron problemswith access to serials Consultation with ILL Collaborate on Library Services that are Web-based

  8. Database Subscriptions • 61 Subscription Databases for Periodicals • 3 E-Book Subscription Collections • 231,500+ Database Searches

  9. Journals “Received” • TitlesVolumes • Periodical 2,695 63,817 • Microform 889 847,711*Current Print ~1,437 • FT Journal Links via • Paid Subscriptions: 742 • JSTOR titles: 635Aggregator titles: 16,250 • Miscellaneous free titles: 2,645 • Total (duplicated count): 20,272

  10. The Abiding Questions • Q. What do students want? • FT—easily, consistently, and quickly • Q. What do Librarians want to provide to students? • A. FT—of articles that are appropriate to the research ex. Use MLA for literary researchex. Use PsycINFO for psychology research ex. Use Philosopher’s Index for philosophy research

  11. How Can We Provide Access to FT? • List all your e-journals, including aggregators, in your Library catalog • Selectively list your e-journals in your Library catalog • Provide e-journals lists on your Library Web site • Employ Link Resolver Software • Vendor- provided proprietary • OpenURL ex. only those to which you directly subscribe, not the aggregator titles

  12. Why Use Link Resolver Software? • To reduce the amount of time it takes to locate FT articles from citations • To reduce the frustration and confusion that students experience when forced to use multiple databases to retrieve FT • To streamline the patron’s ILL submission process (1)

  13. Why Use Link Resolver Software? • Not all scholarly bibliographic databases include FT • (Web of Science, Philosophers Index, MLA) • There is often no overlap between vendors’ offerings • (Web of Science, Philosophers Index) • Vendors will link to FT articles between databases in its own suite, but generally will not link to other • vendors’ products (EBSCOhost EBSCOhost) (EBSCOhost ProQuest) (2)

  14. Link Resolver Software 101 • Streamlines the research process by directing users to a single point of access at the citation level • Includes a regularly updated database of publisher and vendor products (ex., Knowledge Base) • Vendors agree to standards that allow hyperlinking all the way to the article (in most cases) • Interprets the data coded in aggregator databases anddirects researchers to FT articles to which you have access

  15. Link Resolver Software 101(2) • + • You can host your own server • Can direct users to Library Catalog • Can also link to book chapters, abstracts, etc. • Can often use it to submit ILL requests • Offers A-Z list generation • Provides user statistics • - • Some vendors host the server • Not all publishers/aggregators yet participate • Not all publishers/aggregators are fully compliant with standards

  16. The Saint Joseph’s Solution Started Implementationw/ local University ReviewedProducts Customized andTested Will migrate to new ILS Summer 03 Spring 03 Summer 04 Summer 05 Migrated to ourown server FullyImplemented* Decided on SFX New Staff Arrives2/04

  17. Implementation & Customization:Preliminary Set-up Team Approach Six Librarians:Serials*, Systems*, Web*, Cataloger, Reference, Department Chair Training Important enough to repeat for new key team members Our 2-day SFX training/set-up tended to be theoretical

  18. Web Resources/Reference Implementation & Customization:Customization & Direct Support Core Working Group Direct access to SFX server for customization work University IT Higher-level UNIX support SFX Help desk, listserv, and user support group with an annual conference

  19. “Out-of-the-Box” Solution • SFX logos only – No University/Library Branding • Products labeled by SFX naming convention • No hierarchy in choices offered to the researcher • No limitation of choices offered to the researcher • No value-added features on the menu -- such as linking to FAQs, Library Home Page, etc. • No customization of the ILL form

  20. The Saint Joseph’s Solution • Named the product --- local and semantic meaning • Offered a menu that “looked like” Saint Joseph’s University for the comfort level of our researchers: • - consistent button-graphic - color scheme and university/library graphics used on Library Web site - familiar links (to our catalog) (1)

  21. The Saint Joseph’s Solution • Prioritized the databases that would be offered on the menu by criteria: • - show our “most reliable” vendors • - show our “best fit for the subject” vendors ex. ProQuest in place of LexisNexis ex. Business Source Premier in place of Academic Search Premier ex. Health Source: Nursing/Academic in place of ProQuest Research Library (2)

  22. The Saint Joseph’s Solution • Made it aesthetically appealing • “Spoke” in language that our Library uses and that our users understand • Customized Knowledge Base • Maximized vendors’ ability to incorporate our customization: - created a graphic button of a particular size - disabled vendors’ links to services we do not subscribe to ex. Project Muse (3)

  23. The Saint Joseph’s Solution • Created a pre-populated Interlibrary Loan form • Created an A-Z list of e-journals for Library Staff use • Secondarily, used the opportunity to step back and look at the customized branding of our bibliographic databases (4)

  24. Challenges along the way • Off-campus access (IT collaboration) • New staff members needed to come up to speed • Problems linking from SFX to our OPAC (1)

  25. Challenges along the way • Not all vendors allowed the same customization, so researchers and Librarians needed to deal with exceptions to the rule:Click our custom button & be brought to the FT article ex. ProQuest does not allow a custom button on the “Results” page – only on the “Document View” pageex. LexisNexis will not connect to the article level—only the journal levelex. Not all databases are Open-URL compliant (2)

  26. Challenges along the way • Staff resistance to offering an A-Z list to patrons until we can also list journals (title and/or formats) now listed only in our Library catalog • A-Z list is not in “Library A-Z order ” ex. Air & space power journal (‘&’ is ignored)ex. America’s is listed before America (3)

  27. Rolling it Out to the Public • Timing: Best at semester start • Training: Be sure staff are prepared and knowledgeable • Publicity • Large signs with our logo • Library Web page notices • Pens • Email message to university community • Notices on campus portal • Targeted messages to Faculty by Library-liaisons

  28. Advice • Be prepared for setbacks and adjustments • Test, Test, Test, then Test Again! • Setup and maintenance will take time away from other responsibilities • Make backups of your customizations (even “edited versions” along the way) (1)

  29. Advice • Know your subscriptions • Be prepared to make changes as your offerings change • Don’t be afraid to ask for help • Still need to address helping users feel comfortable using non-URL compliant databases even though it • takes longer (2)

  30. Would we do it again? • You Bet! • Our users love it…and so do we!

  31. “The Find it @ SJU tool is incredibly useful, even an occasional snag like this one. Pretty amazing times we live in, eh? “

  32. Contact us! • Kristine E. Mudrick kmudrick@sju.edu • Linda A. Kubala lkubala@sju.edu • Saint Joseph’s University, Philadelphia, PA • Presentation URL: http://www.sju.edu/libraries/drexel/findit/ncserials/april1505.ppt

  33. Go Back

  34. Go Back

  35. Go Back

  36. Go Back

  37. Vendors Brand Whenever they can Go Back

  38. Some Vendors Allow University Branding(in addition to theirs, of course) Go Back

More Related