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Session 7

Session 7. Referrals and Network . Learning objectives. Understanding need for referral Different services required Mapping referral services. Referrals. Referral is the process by which client needs are assessed and prioritized to provide assistance. Network .

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Session 7

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  1. Session 7 Referrals and Network

  2. Learning objectives • Understanding need for referral • Different services required • Mapping referral services

  3. Referrals Referral is the process by which client needs are assessed and prioritized to provide assistance

  4. Network • Strengthening the link between different service providers to provide better support the client

  5. ICTC Community/ Support group/Network Care Legal Issues TB Client STI Social Entitlements RH/FP

  6. Referral Mechanism • Assess needs • List priorities • Make a referral plan • Refer- referral slip/note/ letter • Document referral • Follow-up

  7. Referral guide • Name of the provider or agency • Range of services provided • Target population • Contact details -Directions, transportation information, and accessibility to public transportation • Competence in providing services • Eligibility, admission policies and procedures • Papers the client needs to carry • Client satisfaction

  8. Summary • Clients will experience crisis and problems at different stages of interaction. • Nature and severity depends on a number of factors like individual ability to cope, support available, nature of crisis etc. • As a counsellor it is important to remain calm and assist the client to develop and implement solutions to the problems the encounter.

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