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WatIAM & uwldap

WatIAM & uwldap. WatIAM & uwldap. Presentation Overview: @uwaterloo.ca history Email Terminology How does email addressed to @uwaterloo.ca get to a mailbox? WatIS WatIAM? How are uwldap, email and WatIAM connected? Q&A.

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WatIAM & uwldap

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  1. WatIAM & uwldap

  2. WatIAM & uwldap Presentation Overview: @uwaterloo.ca history Email Terminology How does email addressed to @uwaterloo.ca get to a mailbox? WatIS WatIAM? How are uwldap, email and WatIAM connected? Q&A WatITis | Strengthening Collaboration | December 8, 2009 | WatIAM & uwldap

  3. A Short History Lesson Required to deliver to @uwaterloo.ca MX -> ego overloaded Mailservices `cluster' created Address lookups into uwldap Mailertable lookups into uwldap => Load sharing & redundancy WatITis | Strengthening Collaboration | December 8, 2009 | WatIAM & uwldap

  4. WatIS uwldap? OpenLDAP implementation which: Directs campus email Stores data for Ocal Public data is queryable: by email clients (Outlook, Thunderbird, etc.); WatIAM White Pages; Unix uwdir command; etc. Attributes values contain campus telephone number, email information, office number, Ocal attributes, etc. WatITis | Strengthening Collaboration | December 8, 2009 | WatIAM & uwldap

  5. WatIS mailservices? mailservices is a University of Waterloo implementation for email handling and email storage. Services include: greylisting blacklisting botnet detection scanning for SPAM and viruses For this presentation we will refer to uwldap and mailboxes, and avoid mailservices. WatITis | Strengthening Collaboration | December 8, 2009 | WatIAM & uwldap

  6. uwldap to mailbox @uwaterloo.ca • Email addressed to cvanoostveen@uwaterloo.ca: • Lookup mailLocalAddress = cvanoostveen@uwaterloo.ca (because of the @uwaterloo.ca) • return the mailRoutingAddress. • pass the email to mailRoutingAddress WatITis | Strengthening Collaboration | December 8, 2009 | WatIAM & uwldap

  7. uwldap to mailbox @uwaterloo.ca mailLocal mailLocal mailRouting mailLocal user@artsservices @uwaterloo.ca But host MX points to mailservices, so internally: Mailertable: host artsservices artsservices WatITis | Strengthening Collaboration | December 8, 2009 | WatIAM & uwldap

  8. Short Circuiting Mail services User on admmail uwldap email User on artsservices

  9. No short circuit Mail services User on connect email User on admmail

  10. WatIS WatIAM? Actors UW End Users(Employees, Students, Guests) Public End Users Administrators Presentation Layer Identity Manager Admin UI Identity Manager User Interface White Pages User Interface Services Layer Identity Services (IdM) Web Service Policy & Configuration Account Reconciliation Provisioning Administration User Self-Service Logging & Reporting Data Layer Extract File HRMS ADS Quest UWdir (bootstrapping, email, web) Email Services LDAP IDM Data Telephone Services

  11. uwldap to mailbox @uwaterloo.ca • Email addressed to cvanoostveen@uwaterloo.ca: • Lookup mailLocalAddress = cvanoostveen@uwaterloo.ca (because of the @uwaterloo.ca) • return the mailRoutingAddress. • pass the email to mailRoutingAddress WatITis | Strengthening Collaboration | December 8, 2009 | WatIAM & uwldap

  12. WatIAM to uwldap WatITis | Strengthening Collaboration | December 8, 2009 | WatIAM & uwldap

  13. WatIAM Admin Interface WatITis | Strengthening Collaboration | December 8, 2009 | WatIAM & uwldap

  14. Long accountIds? Example:cvanoostveen WatIAM stores a long value, but is not considered an account in WatIAM, ADS or in uwldap. WatIAM creates a long value for the extract file and for email. WatITis | Strengthening Collaboration | December 8, 2009 | WatIAM & uwldap

  15. Future Directions – Vanity email addresses CTSC & UCIST mailLocalAddress connie.vanoostveen@uwaterloo.ca giles.longfellow.malet@uwaterloo.ca Present suggestions Admin management of mailLocalAddress(es) Uniqueness in uwaterloo.ca name space Needs to work for connect and mailservices Roll out to employees first WatITis | Strengthening Collaboration | December 8, 2009 | WatIAM & uwldap

  16. Future Directions – Vanity email addresses

  17. Future Directions – Official Student Email Address http://www.adm.uwaterloo.ca/infocist/emailuse.html (Exec Council, 2003) The University, through its Faculties, provides an email address and account to all students for the receipt of official communications and their participation in an academic program at UW. The University uses an email address like xxyyyyy@uwaterloo.ca in official correspondence with students. Etc. WatITis | Strengthening Collaboration | December 8, 2009 | WatIAM & uwldap

  18. Future Directions – Student email Centralizing mailboxes Consistency for user Reliability Vanity email addresses Use user@uwaterloo.ca address Would like to make our option more attractive – but encourage more use? WatITis | Strengthening Collaboration | December 8, 2009 | WatIAM & uwldap

  19. Questions? WatITis | Strengthening Collaboration | December 8, 2009 | WatIAM & uwldap

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