Enterprise edition course 7000
Download
1 / 27

Enterprise Edition Course 7000 - PowerPoint PPT Presentation


  • 97 Views
  • Uploaded on

Enterprise Edition Course 7000. Enterprise Management & Troubleshooting. Topics. Cardholder Management User Replication Access Level Assignment Regional Badge ID Allocation Failed Transactions Multi-Region Alarm Monitoring RMS And System Add-ons. Cardholder Replication.

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Enterprise Edition Course 7000' - kita


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
Enterprise edition course 7000

Enterprise Edition Course 7000

Enterprise Management & Troubleshooting

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Topics
Topics

Cardholder Management

User Replication

Access Level Assignment

Regional Badge ID Allocation

Failed Transactions

Multi-Region Alarm Monitoring

RMS And System Add-ons

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Cardholder replication
Cardholder Replication

  • Selectable when adding/modifying cardholder record at a Region

    • All Regions

    • Local Region Only

  • New cardholders created at the Master Server are set for ‘All Regions’ and are not selectable

  • Default replication is set per Badge Type

    • Can only be set at the Master Server

    • Allows limiting ‘Edit’ permissions

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Replication permissions
Replication Permissions

Removing ‘Edit’ Permissions will prevent users from “stealing” All Regions cardholders

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Default replication
Default Replication

Default replication for cardholders must then be set per badge type at the Master

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Enterprise access level assignment
Enterprise Access Level Assignment

  • Cardholder and Badge records may be created at the Master Server

    • Create an <All Segments - Master - Recursive> access group from the Master Server

    • Add access levels from each region to an Access Group

    • Assign the group to a Badge Type to be used at all regions

      • Regional Access Group may be assigned at the region as well

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Prevent duplicate badge ids
Prevent Duplicate Badge IDs

  • Badge ID allocation ranges can be assigned on a per Region basis

    • Allocation done at Master

    • Allows a distinct range to be assigned per server

    • May prevent badges from being added at a particular region (based on Badge Type ID allocation)

    • Prevents failed transactions based on Badge ID

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Regional badge id allocation
Regional Badge ID Allocation

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Edit badge id
Edit Badge ID

  • The ability to edit badge ID has been re-established

    • The ability to edit the badge ID was disabled in 6.1.222

      • Feature now available for 6.1.222 by installing HF 2.1

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Failed transactions
Failed Transactions

Duplicate Badge IDs entered at separate Regions will result in a failed transaction at the Parent

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Failed transactions1
Failed Transactions

Select Transaction (checkmark) and right mouse click

Select ‘Launch Failed Transaction Recovery Wizard’

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Failed transactions2
Failed Transactions

  • Other examples include:

    • Duplicate Cardholder

      • Based on Cardholder ID or SSN

    • Unexpected/Unknown

      • Caused when “parent” object is not in database. For example, adding a badge when cardholder is missing or adding an access level if badge is missing

    • Visit not on Source

      • Caused when visit information has been archived off prior to being replicated to Master server

      • Resolve by deleting failed transaction

      • Adjust ‘Visit’ archive settings (at least 30 days is recommended)

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Multi region alarm monitoring
Multi-Region Alarm Monitoring

  • Multi-Region Alarm Monitoring

    • Applicable to all Enterprise customers

      • Not dependant on multi-level implementation and does not require a license

    • Uses Monitor Zones that include hardware from multiple regions

      • Alarms from multiple Regions can be monitored within single Alarm Monitoring instance

      • Requires login to a Region at a level inclusive of all hardware you want to monitor

      • Master Server login allows system-wide monitoring

      • Name resolution to necessary communication servers is required (Does not use ODBC)

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Multi region alarm monitoring1
Multi-Region Alarm Monitoring

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Multi region alarm monitoring2
Multi-Region Alarm Monitoring

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Enterprise ls services
Enterprise LS Services

  • LS Replicator on each regional server

    • Only one per Region

    • Uploads to /Downloads from Master

  • LS Linkage Server service at each Region

    • Only one per Region (configured under System Options)

    • Triggers the schedule

  • LS ID Allocation service

    • One per Enterprise System

    • Intended to be installed on Master

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Onguard log files
OnGuard Log Files

Enterprise related log files (.txt files) are located in:

C:\Program Files\OnGuard\Logs

Log files include:

Replicator

ReplicatorSys

ReplicatorUpDown

ReplicatorUp

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Enterprise administrative tasks
Enterprise Administrative Tasks

  • Use the Replication Administration program to check

    • Replicator Schedule

    • Replicator Status

    • Enterprise Transactions (DAILY!)

      • Master

      • Regions

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


What is rms
What is RMS?

  • Remote Managed Services

  • Preventative maintenance and diagnostic services designed to compliment OnGuard VARS in their efforts in keeping user’s system running at peak performance.

  • In-house department designed to:

    • Partner with VAR to support System User

    • Maintain and optimize System User’s OnGuard systems

    • Annual contract engagements available through VARS - customizable to meet specific needs

    • Basic (32ES) to Enterprise level systems

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Enterprise edition course 7000
RMS

  • Services

    • Dedicated remote Enterprise/System Specialists assist with routine maintenance tasks.

    • Proactive Forum between Lenel, VAR and System User (Security, IT, DBAs) on a recurring basis

    • Advice on business practices to maximize productivity and reliability of OnGuard system

    • Plan software upgrades/new feature implementations

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Enterprise edition course 7000

  • Maintenance

    • Enterprise Transaction clean up and analysis

    • Database Maintenance – data counts/backup monitoring

  • Interested?

    • Contact Lenel RMS team for details

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


High availability systems
High Availability Systems

  • Microsoft Clustering

    • Windows Server 2003 Enterprise Edition SP2/R2

  • NEC ExpressCluster Version 1.0

    • Oracle 10g Server

  • NEC ExpressCluster Version 1.0

    • Microsoft SQL Server 2005 Standard Edition

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Nec ft monitoring service
NEC FT Monitoring Service

  • The Lenel NEC Fault Tolerant (FT) Server Monitoring Service

    • A Windows Service designed to monitor changes in hardware and network status on NEC Fault Tolerant servers

    • Status changes include hardware removal, disconnect, malfunction, or failed diagnostics

      • Will monitor for these conditions and will send an alarm for each failure to Alarm Monitoring as well as send an e-mail message detailing the status change.

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Enterprise edition course 7000

  • Licensing

    • For OnGuard 6.1

      • Licensing is controlled internally

    • Licensing for OnGuard 6.1 and earlier

      • Requires a license file through Lenel’s Custom Solutions department

  • Note: To obtain this license, send an e-mail to cs@lenel.com with the MAC address of the server where the NEC FT Server Monitoring service will run, typically the Lenel application server

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Nec expresscluster monitoring service add on
NEC ExpressCluster Monitoring Service Add-On

  • The NEC ExpressCluster Monitoring Service Add-on

    • A Windows Service designed to monitor changes in hardware and network status on servers clustered using NEC ExpressCluster software

    • Status changes include inter-connect network connection failures, disk mirroring failures, critical ExpressCluster service crashes, and all other events that ExpressCluster reports to the Windows Event Viewer

      • Will monitor for these conditions and sends an alarm for each failure to Alarm Monitoring as well as sending an e-mail notification detailing the status change

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Enterprise edition course 7000

  • Licensing

    • For OnGuard 6.3 and later: One instance of the license feature “NEC Express Cluster Monitoring” is required

    • For OnGuard 6.1 and earlier: Licensing is controlled internally. Licensing for OnGuard 6.1 and earlier requires a license file through Lenel’s Custom Solutions department

  • Note: To obtain this license, send an e-mail to cs@lenel.com with the MAC addresses from both the primary and secondary servers

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)


Summary
Summary

Cardholder Management

User Replication

Access Level Assignment

Regional Badge ID Allocation

Failed Transactions

Multi-Region Alarm Monitoring

RMS And System Add-ons

CR7000 - M06.01 - 6.4.500 TU 1 (Ent Mgmt and T-Shooting)