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Building Future CRM Training: Considerations & Recommendations

Explore the changing landscape of CRM training in aviation. Dive into the future outlook, course requirements, cost factors, resource allocation, and establishing industry standards for behavioral competencies. Join Karina Francks & Robbie Ferkatovich in shaping the future of airline assessments.

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Building Future CRM Training: Considerations & Recommendations

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  1. PACDEFF 2010 Karina Francks & Robbie Ferkatovich

  2. BUILDING ON CURRENT BEST PRACTICE MOVING TOWARDS AN ASSESSMENT ENVIRONMENT

  3. CURRENT LAY OF THE LAND

  4. CURRENT STATE OF PLAY

  5. THE CHANGING LANDSCAPE INTRODUCTION OF A CRM/NTS/HFASSESSMENT REQUIREMENT. JUNE 2011 INTRODUCTION BY CASA FOLLOWED BY A 2 YEAR TRANSITION FOR CAA.

  6. THE NEW FUTURE. GIVEN THE NEW PARAMETERS WHAT DOES THE FUTURE HOLD FOR CRM TRAINING?

  7. MOVING FORWARD. • WHAT DOES THE NEW COURSE LOOK LIKE? • WHAT IS REQUIRED? • ISSUES AND RECOMMENDATIONS

  8. CONSIDERATIONS • COST FACTORS FOR DEVEOPMENT OF ASSESSMENTS BOTH FOR SMALL AND MEDIUM AIRLINES • TIME COST • ALLOCATION OF RESOURCES • RESOURCES FOR TRAIN THE TRAINER. • COURSE CONTENT

  9. ESTABLISHMENT OF A GENERIC INDUSTRY STANDARD FOR BEHAVIOURAL MARKERS/ BEHAVIOURAL COMPETENCIES (BELINDA) FOR CABIN CREW • ESTABLISHMENT OF A CONSISTENT ASSESSMENT SYSTEM TO CEMENT INTER RATER RELIABILITY(MATHEW THOMAS) • DEVELOPING CRM/NTS/HF LINKS IN COMPENTCY ASSESSMENT ACROSS ALL LEVELS

  10. THANK YOU FOR YOUR PARTICIPATION TODAY Karina Francks & Robbie Ferkatovich 2010

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