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Project Management. Donald Hsu, Ph.D. Dominican College [email protected] What is Project Management?. Manufacturing vs Service 130 Million US workers, 300 Million total 77% are in Service now! IT, Engineers are in demand?

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Project management l.jpg

Project Management

Donald Hsu, Ph.D.

Dominican College

[email protected]


What is project management l.jpg
What is Project Management?

  • Manufacturing vs Service

  • 130 Million US workers, 300 Million total

  • 77% are in Service now!

  • IT, Engineers are in demand?

  • Functional: Operations, Sales/marketing, HRS, Accounting/economics/finance

  • Project Manager, cross functional


Benefits of the internet l.jpg
Benefits of the Internet

  • Allows users to access different information from wherever they are

    • Marketing information, sales, supply chain, manufacturing, customer service, accounting and human resources, financial services…

  • Global construction, finance, media, health, social service, trade and marketing projects

  • 6 billion potential customers!!!


Project management terms l.jpg
Project Management terms

  • SOW

  • PERT

  • GANTT Chart

  • CPM

  • Scope Creep

  • WBS

  • CPI

  • CV and many more


Work breakdown structure l.jpg
Work Breakdown Structure

  • Break the project into many small steps

  • Each sub project consists of many steps

  • Continue this process to cover all scenarios

    Criteria for success:

  • Status/completion measurable

  • Start/end events clearly defined

  • Delivery results within time/budgets/resources


Traditional project management l.jpg
Traditional Project Management

  • Define, plan, execute, control, execute and close the project, report and evaluation

  • Project Management Life cycle

  • TQM, Reengineering, BPO, Sarbanes-Oxley Act, Marketing Research

  • IT Project, MS Project 2003, Project Server

  • Risk assessment

    Identify, assess, plan response, monitor and control the risk (security)


Scope of the project l.jpg
Scope of the Project

  • Define the project

  • Manage client expectations

    • Wants vs needs

    • Condition of satisfaction

    • Milestone reviews

  • Create project overview statement

  • Submit project for approval

    • Approval criteria

    • Approval process


Cost duration and resources l.jpg
Cost, Duration and Resources

  • Cost estimates: resource planning, cost control, cost budgeting

  • Duration estimate: resource loading vs activity, variation in activity duration, precision estimates

  • Resource planning: people, skill set, equipment, materials, infrastructure


Project network diagram l.jpg
Project Network Diagram

  • Use Precedence diagram: dependencies,

    constraints, initial project schedule

  • Analyze initial network diagram: compress schedule, management reserve

  • Use Joint Project Planning to construct

    and analyze the final network diagram


Project team l.jpg
Project Team

  • Project mgr vs functional mgr

  • Motivators, hygiene factors

  • Recruit core team members

  • Establish team operating rules

    problem solving, decision making, conflict resolution, brainstorming, consensus, meeting schedules, communications


Motivation and controlling l.jpg
Motivation and Controlling

  • Control vs risk, control vs quality

  • Project status report: how and what type of info, frequency of reports

  • Gantt chart, milestone trend, cost schedule control, use of WBS, CPM, SOW…

  • Project meeting: agenda, participants, freq?

  • Manage change, avoid scope creep


Close checkpoint review l.jpg
Close, Checkpoint, Review

  • Close the project

  • Client acceptance

  • Install project deliverables

  • Document the project

  • Conduct post-implementation review

  • Celebrate success

  • What is the next project?



Thank you very much l.jpg
Thank you very much!

Always ask yourself this question:

Where is my next job?

Any questions?


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