Service Solutions July 2004 Metrics

1. Service SolutionsJuly 2004 Metrics Lauren Kovach Sr. Director Service Solutions GTSI Confidential

2. Practice Managers • Solutions Design Team Geoff d’Alelio • Project Management Group Karen Pepe • Technical Engineering Anna Levine • Managed Fulfillment Services Ron Perez GTSI Confidential

3. July Summary Sheet • PM’s YTD revenue =$716,798. They are at 102% of their $700,000 annual goal and at 153% against plan. • SE’s YTD revenue= $524,425. They are at 58% of their $900,000 annual goal and at 87% against plan. Time Utilization TARGET ACTUAL • PM Ext. Billable 80% 68 % (a lot of vacation this month) Admin 20% 13 % (19% other) Total hours PM’s put in 118% of standard monthly working hours • SE Cert. training 20% 27% Int. Billable 35% 38% (Includes Cert Training) Ext. Billable 40% 24 % Admin 5% 25% (13% other) Total Hours SE’s put in 104% of standard monthly working hours • The services department has $26,826,354 in Wins, including $11,479,551 in services this year. • The above represents 138% of the annual goal of $19,500,000 and 169% of the annual services goal of $6,800,000 for external services. GTSI Confidential

4. PM Services Billed Monthly Monthly goal $58,333 Percent of Monthly goal 95% 135% 151% 141% 149% 149% 193% 212% GTSI Confidential

5. PM Services Billed YTD Annual goal $700,000 Percent of Annual Goal 7% 19% 31% 43% 56% 69% 85% 102% GTSI Confidential

6. SE Services Billed Monthly Monthly goal $75,000 Percent of Monthly Goal 118% 50% 84% 149% 75% 66% 72% 84% GTSI Confidential

7. SE Services Billed YTD Annual goal $900,000 Percent of Annual Goal 10% 14% 21% 34% 39% 45% 51% 58% GTSI Confidential

8. Labor Utilization July 2004 Utilization goal: PM = 80%Externally billable, 20% Admin SE= 20% Certificate Training, 35% Internally Billable, 40% Externally billable, 5% admin Available Hours: July = 1,464 for PM, 1,680 for SE, YTD = 8,007 for PM, for 11,706 SE’s Available Hours = Number of work days in time period, times # of employees, times 8 hours a day Other column includes sick , vacation and misc. time. Invoiced to Customer = direct invoices and cost embedded in solution cost. GTSI Confidential

9. Reporting Period JulySolutions Design GTSI Confidential

10. July Pipeline status 153 GTSI Confidential

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13. Opportunities by Customer Team 1/1/04-7/31/04 (continued) GTSI Confidential

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15. Wins YTD (continued) Award Agency Name Organization P.O. # Total Award Services Deal Services Dollar JIT # Sate Amount Amount Margin Margin Margin GTSI Confidential

16. Wins YTD (Continued) Award Agency Name Organization P.O. # Total Award Services Deal Services Dollar JIT # Sate Amount Amount Margin Margin Margin GTSI Confidential

17. Award Agency Name Organization P.O. # Total Award Services Deal Services Dollar JIT # Sate Amount Amount Margin Margin Margin GTSI Confidential

18. Wins YTD (continued) Award Agency Name Organization P.O. # Total Award Services Deal Services Dollar JIT # Sate Amount Amount Margin Margin Margin GTSI Confidential

19. Wins YTD (continued) Award Agency Name Organization P.O. # Total Award Services Deal Services Dollar JIT # Sate Amount Amount Margin Margin Margin GTSI Confidential

20. Summary of Wins July 2004 GTSI Confidential

21. Summary of Wins July (Continued) Award Agency Name Organization PO #’s Total Award Services Deal Services JIT Order Date Amount Amount Margin Margin # GTSI Confidential

22. Big Deals GTSI Confidential

23. Size of the DealsWon(In Thousands) GTSI Confidential

24. 2003 Year End to 2004 YTD (July) Comparison OpportunityRevenue $10,800,000 $26,826,354 Services Revenue $4,200,000 $11,479,551 Services Margin ($) $900,000 $1,641,516 $869,000 PM Hours Billed $716,798 SE Hours Billed $450,000 $524,425 GTSI Confidential

25. Project Status July GTSI Confidential