Organizational Transformation For Agile and Lean

1. ADAPT Open Meeting – 5 October 2012 Organizational Transformation For Agile and Lean

2. Agenda • Rationale for Organization Transformation • Change Models • Proposed Framework • Discussion

3. Rationale • More than a collection of practices • Philosophical adjustments • Process adjustments • Contract and policy adjustments • Multiple stakeholders throughout the organization • Cultural shifts are neither binary or instantaneous

4. Influential Change Models • Geoffrey Moore’s Technology Adoption Lifecycle • Dreyfus model of Skill Acquisition • Satir Change Model • Kotter Model for Organizational Change • Schneider Culture Model

5. Moore’s Technology Adoption Lifecycle Adapted from Geoffrey Moore, Crossing the Chasm

6. Dreyfus Model of Skill Acquisition

7. Satir Change Model

8. Kotter Change Model http://www.changecards.org/change-theory/kotters-theory-of-change/

9. Schneider Culture Model

10. ADAPT Organizational Change for Agile Framework Models ADAPT OCAFRAMEWORK Industry Experience Your ideas

11. Initial Framework Overview Measurement Understanding the ongoing costs, benefits and progress of the transformation Outreach Communicating the benefits and status of the transformation to stakeholders throughout the organization, its external management, and its customers Support The infrastructure needed to achieve the transformation in terms of expertise, training, tools, and management

12. Example Outreach Activities • Target Multiple Audiences • Executive, Management, Practitioners • Promotion and Awareness Raising • Briefings • Articles • Webinars • Team-by-team Direct Contact • Events • Lunch & Learns • Agile Cafes • Conferences

13. Example Support Activities • Adoption Planning Support • Transition Planning Support • Team Training • Hands-on Coaching • Initial Startup • Spot Help (on request) • Tool Consultation and Support • Knowledge Management • Best/Worst Process/Practice Asset Repository • Custom Guidebooks and Templates • Maps to “Organization Standard Practice”

14. Example Measurement Activities • Qualitative Measurements • Maintaining Success/Failure Stories • Infusion and Diffusion Monitoring • Quantitative Measurements • Standardized Productivity & Quality Data • Baseline and Traditional (non-agile) Data • Agile-specific data • Allows comparisons • Feeds proposals and estimates

15. Small Group Discussion