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Panasonic Communications CO.,LTD.

Communications Assistant (CA) V2.0 - CA Supervisor - - CA Operator Console -. Panasonic Communications CO.,LTD. Support all CA mode with CA Server solution. : MPR V3.0000 or later : MPR V3.0003 or later : MPR V2.01 or later. KX-TDE100/TDE200 KX-TDE600 KX-NCP1000/NCP500. “.

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Panasonic Communications CO.,LTD.

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  1. Communications Assistant (CA) V2.0 - CA Supervisor - - CA Operator Console - Panasonic Communications CO.,LTD.

  2. Support all CA mode with CA Server solution

  3. : MPR V3.0000 or later : MPR V3.0003 or later : MPR V2.01 or later KX-TDE100/TDE200 KX-TDE600 KX-NCP1000/NCP500 “ Support all CA mode with CA Server solution - 1 - CA V2.0 supports CA Supervisor mode with CA Server solution. - CA Operator Console is released officially from CA V2.0 : New item You need the following condition of MPR software to use CA Supervisor mode with CA Server.

  4. “ Support all CA mode with CA Server solution - 2 : New item *1) Up to 128 users *2) Up to 256 users CA Server allows you to install CA Supervisor up to 128 clients. - Server less - - CA Server - CA Server … … CA Supervisor Maximum 4 users CA Supervisor Maximum 128 users

  5. “ Support all CA mode with CA Server solution - 3 More than one CA Supervisor can monitor one ICD group. - CA Server - CA Server Ext. 401 Ext. 402 Ext. 403 Ext. 404 Ext. 405 Ext. 406 Supervisor A Supervisor B Supervisor C Supervisor D Supervisor E Supervisor F ICD Group 1 ICD Group 2 ICD Group 3 ICD Group 2 ICD Group 3 ICD Group 4 ICD Group 3 ICD Group 4 ICD Group 5 ICD Group 4 ICD Group 5 ICD Group 6 ICD Group 1 ICD Group 5 ICD Group 6 ICD Group 1 ICD Group 2 ICD Group 6

  6. “ Support all CA mode with CA Server solution - 4 You should make the setting for CA Supervisor from CA Web Manager. Click “User Profile“ the icon. Click “Edit“. Enable CA Supervisor Next Page

  7. “ Support all CA mode with CA Server solution - 5 You can select ICD Group for each CA Supervisor. - Ext. 401 Supervisor A - - Ext. 402 Supervisor B - Select ICD Group Select ICD Group - Ext. 403 Supervisor C - Select ICD Group Click “OK”

  8. “ Support all CA mode with CA Server solution - 6 CA Supervisor with CA Server can monitor the person whom the extension is talking with. - CA Server - CA V2.0 CA Server Talking... Checking the phone number. Ext. 401 Supervisor A Click!

  9. CA Operator Console Improved points from the beta version - Official release -

  10. “ Improved points from the beta version

  11. Call Park Screen is minimized

  12. “ Call Park Screen is minimized - 1 CA V2.0 Arriving Screen Arriving Screen Call Park Screen Call Park Screen can be minimized using the “Minimize/Maximize” button to occupy less of Arriving Screen.

  13. Transfer the call by “Drag & Drop”

  14. “ Transfer the call by “Drag & Drop” - 1 CA V2.0 CA user can transfer the call by the easy operation “Drag & Drop” into the contact list.

  15. Park the call by “Drag & Drop”

  16. “ Park the call by “Drag & Drop” - 1 CA V2.0 CA user can hold the call in the park area by “Drag & Drop” into Call Park Screen.

  17. Support the automatic unscreened transfer (the blind transfer)

  18. “ Support the automatic unscreened transfer - 1 Normal operation Without the consultation Transfer Talking CA user needs to press “Hang up” button in order to complete the unscreened transfer. 404 403 Operator Console Calling Ext.403…

  19. “ Support the automatic unscreened transfer - 2 The new option allows CA user to make the unscreened transfer by the simple operation. New operation Without the consultation Transfer Talking 404 403 Operator Console “Drag & Drop” The unscreened transfer is completed.

  20. Improve the operation to transfer the call

  21. “ Improve the operation to transfer the call - 1 CA V2.0 The focus of the cursor moves to the dial field. CA user can use the short cut key function. The focus of the cursor moves to the dial field. Press [T] : Transfer Press [Ctrl] + [T] : Automatic Unscreened Transfer

  22. Removed function (Message Waiting)

  23. “ Removed function (Message Waiting) - 1 CA V2.0 This check box allows you to use Extension Setting feature of CA Operator Console.

  24. “ Removed function (Message Waiting) - 2 CA V1.5 (Beta) CA V2.0 “Message Waiting” is removed.

  25. “ Thank you very much!

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