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CQC and the future of regulation Cynthia Bower Chief Executive, CQC 12 July 2010

. 2. Our vision and values. new regulator for health and social care ? created April 2009 opportunity to do things differently through the new registration system - to focus on outcomes for people and to take their experiences into account we put people who use services, their families and carers

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CQC and the future of regulation Cynthia Bower Chief Executive, CQC 12 July 2010

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    1. CQC and the future of regulation Cynthia Bower Chief Executive, CQC 12 July 2010

    2. Our vision and values new regulator for health and social care – created April 2009 opportunity to do things differently through the new registration system - to focus on outcomes for people and to take their experiences into account we put people who use services, their families and carers at the centre of everything we do – we are informed by what they tell us

    3. Who are we?

    4. Objective - at all points of care People can expect services to meet essential standards of quality, protect their safety and respect their dignity and rights.

    5. CQC registration and standards

    6. Registration timeline

    8. Quality and Risk Profile (QRP) Gathers all we know – other regulators, people who use and commission services, providers Assesses risk of a provider becoming non-compliant Prompts front line regulatory activity Not a rating, ranking or league table Inspectors make judgements based on information in the QRP – the QRP itself does not give a judgement Constantly updated and builds over time – not a ‘perfect’ state QRP is a prompt – a tin opener, not a dial

    9. QRP – how it will look

    10. QRP – how it will look

    11. QRP – how it will look

    12. Reviews of compliance

    13. Enforcement It is the duty of providers to ensure compliance at all times Should a provider not become compliant with the standards required, CQC can: give a warning notice Issue a fine prosecute apply restrictions on activities or even close a service. 

    14. The five phases for Adult Social Care and Independent Healthcare

    15. CQC’s guidance about compliance documents

    16. CQC: regulating for quality and safety Where are we now?

    17. CQC: regulating for quality and safety All 378 NHS trusts registered on 1 April 2010 – against CQC’s essential standards of quality and safety Now registering 27,000 providers of adult social care and independent healthcare for 1 October 2010 Standards are based on legislation: they have legal force and it is the duty of providers to ensure compliance at all times Ł50m saving from annual cost of regulating health and adult social care – one third

    18. ‘Provider profiles’ Shows our judgement and how and when it was made Clearly laid out to give information to people who use services Flexible – updated when we make a new judgement Subject to user testing to make sure it delivers information that can inform user choice Will apply across heath and adult social care NHS launch due early 2011; social care summer 2011

    19. Changes to regulation DH and CQC have agreed to halt further action on periodic review of the NHS – the ‘annual health check’ Some data will be published in October / November. Details are being finalised The full set of data collected as part of periodic review will feed into QRP APA will continue and be broadly similar to last year

    20. Adult Social Care registration - recap

    21. Adult Social Care quality ratings – what’s changing

    22. ASC quality ratings – transition

    23. ASC quality ratings – you

    24. Questions

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