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Nuisance Abatement Performance Objectives for FY 2010-11

This report outlines the objectives for the Nuisance Abatement unit in FY 2010-11. The team aims to close 93% of cases as stipulated in the Service Level Agreement (SLA), improve daily mowing capacity per crew, and elevate the number of lots mowed and cleaned from 23,886 in FY 09-10 to 24,000 in FY 10-11. Additionally, an identified reporting issue concerning revenue codes has resulted in overstated year-to-date totals, which include both billed and actual cash received. The focus remains on enhancing operational efficiency and service delivery.

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Nuisance Abatement Performance Objectives for FY 2010-11

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  1. FY-10-11

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  16. Business Unit: Nuisance Abatement Objective 3.1: Close 93 percent of cases by the Service Level Agreement (SLA) FY-10-11

  17. Business Unit: Nuisance Abatement (Subdivision: Mow Clean) Objective 3.2: The number of lots mowed daily per mowing crew FY-10-11

  18. Business Unit: Nuisance Abatement (Subdivision: Mow Clean) Objective 3.3: Increase the number of lots mowed and cleaned from 23,886 in FY 09-10 to 24,000 in FY 10-11 FY-10-11

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  35. CCS has identified a report issue for certain revenue codes. These YTD totals are overstated because they include billed and actual cash received. FY-10-11

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