Reducing digestible tidbits from meaty stock:

1. Reducing digestible tidbits from meaty stock: Satisfying varied tastes with an attractive instructional assessment menu Erika Bennett, Jennie Simning, & Kim Staley Capella University Library LOEX 2011

2. How are you turning your data into persuasion? 1) The Hoarder

3. How are you turning your data into persuasion? 2) The Philosopher

4. Meanwhile we have hungry people waiting...

5. How are you turning your data into persuasion? 3) Data informs your Actions • You pose questions that data can answer • You gather • You analyze statistically • You propose actions • You carry out and test the actions • Everybody knows what important measures you collect and why.

6. So this session is for you if… • You collect streams of data that never see the light of day. • There is data you wish you had quickly at hand. • You struggle reconciling decision-makers’ demands with instructional best practices.  

7. Objectives • Prepping the Menu: Who is our audience and what are trying to give them? • Equipment: Why scorecards and dashboards? • From the Pantry: What do we have already? • Preparing the meal: Gathering measures & metrics and creating scorecards and dashboards. • Plating and Garnish: Using technology for attractive dashboard displays & infographics.

8. About Us • Capella is a regionally accredited online university • 39,900+ students • Avg. age is 39 • Instruction Librarian Team • In-house library, 2007

10. Education Business

11. Prepping Our Menu

12. The Big Trends • In IL assessment • Moving toward larger scale value assessments • In business assessment • Balanced assessments of business performance • Significant parallels!

13. Similar development cycles IL Assessment (ILIAC) Balanced Scorecards Identify perspectives & strategic themes Identify objectives & causal links Create metrics & measures Develop targets & goals Gather data Interpret & analyze data Communicate data, enact decisions, & seek improvement • Review learning goals • Identify learning outcomes • Create learning activities • Enact learning activities • Gather data • Interpret & analyze data • Communicate data, enact decisions, & seek improvement

14. Equipment

15. Assessment Tools • Scorecards • Dashboards • Often confused…

16. Scorecards

17. What are Scorecards? • Tool for managing performance • Report card on the organization’s performance. • Key objectives • Measures & Metrics • Goals or targets

18. Scorecard example From Dagan, 2007

19. Scorecard example http://www.metricus.jp/index.php/itil/metricus-modules/modules-for-itil-best-practices/request-fulfillment-management.html

20. Scorecard example http://tandyjacque.narod.ru/balanced-scorecard-example.html

21. Dashboards

22. What are Dashboards? • Tool for monitoring performance • Summarize scorecard data • Snap-shot view of most important metrics. • Often graphical, like gauges on the dashboard of your car.

23. Dashboard example

24. Dashboard example http://www.spiderstrategies.com/blog/index.php/2009/10/stunning-dashboards-from-scott/

25. Beyond the Stereotype • Proactive tools • Flexible tools

26. From the Pantry

29. Shared Responsibility Narrow “Old world” Library Instruction • Focusing a Topic • Sources: Background • Searching the Catalog • Search Terms • Searching Periodicals • ID-ing Reference Sources • Citation & References • Library Classification • Etc.

30. Shared Responsibility Contemporary IL Instruction • Determine Info Need • Research Methods • Scholarly Communications • Information Technology • Evaluating Info Sources • ID-ing Reference Sources • Economic, political, legal and cultural contexts • Evaluating info content • Etc.

31. Our Data Network

32. Strategy Alignment

33. Strategy Map A clear illustration of long-term strategy

34. Strategy Map A clear illustration of long-term strategy

35. Strategy Mapping http://www.moe.edu.bn/image/image_gallery?img_id=31478

36. Strategy Mapping Classic Perspectives: • Customer • Financial • Internal Processes • Learning & Growth

37. Strategy Mapping Our Perspectives: • Learner • Financial • Internal Processes • Learning & Growth

38. Strategy Mapping Our Perspectives: • Learner • National Standards • Internal Processes • Learning & Growth

39. Strategy Mapping Our Perspectives: • Learner • National Standards • Internal Processes • Learning & Growth

40. Our Strategy Map Our Perspectives: • Learner • National Standards • Internal Stakeholders • Learning & Growth

41. Our Strategy Map • Learner • National • Internal • Growth Perspectives

42. Our Strategy Map Strategic Themes • Learner • National • Internal • Growth

43. Strategic Themes • Memorable and motivational names of 3-5 words. • Defensible with good execution.

44. Our Strategy Map • Lifelong Learning Program Integration • Great Teaching Assessment as Learning • Learner • National • Internal • Growth

45. Strategic Themes Initiatives Perspectives

47. WE

48. Preparing the Meal: Scorecards & Metrics

49. Instruction Strategic Scorecard • Key Performance Indicators (KPIs) • Targets and Benchmarks • SWAG approach

50. Academic Scorecard Example From: http://www.osu.edu/academicplan/2006scorecard.pdf