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How to make small talk

How to make small talk. The presentation is made by Galina Galkina , engineer of the Civil Department Tutor : Krivotulova Elena Mikhailovna. Small talk is a casual form of conversation that “breaks the ice” or fills an awkward silence between people. Who? What? Where? When? Why?.

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How to make small talk

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  1. How to make small talk The presentationis made by Galina Galkina , engineer of the Civil Department Tutor: Krivotulova ElenaMikhailovna

  2. Small talk is a casual form of conversation that “breaks the ice” or fills an awkward silence between people.

  3. Who? • What? • Where? • When? • Why?

  4. WHO makes small talk? • People with many different relationships • who do not know each other at all • people who are only acquaintances-“friend of a friend” • Office employees who may not be good friends but work in the same department

  5. WHAT do people make small talk about? • The weather • The food • Current events • The news, sports news, entertainment news • Likes and dislikes • Family affairs • Country matters • Showing interest • Back to business

  6. Forbidden topics • personal informationas salaries or a recent divorce • something (good or bad) about a person’s body • Negative comments • Private issues • Religion or politics

  7. WHERE do people make small talk? • At the office • At a social event • Out for a walk • Waiting somewhere

  8. WHEN do people make small talk? • first time you see or meet someone on a given day • during a break in a meeting or presentation when there is nothing important

  9. WHY do people make small talk? • to break an uncomfortable silence. • simply to fill time • in order to be polite

  10. Small Talk Is for Small Minds. Think About it. Talk Deeply, Be Happy?

  11. The Fine Art of Small Talk • Engage anyone in conversation with poise and confidence • Revive a dying conversation • Come across as composed and self-assured when talking to people or entertaining clients at conventions, trade shows, and other work related functions • Become an "active" listener • Overcome communication barriers • Handle awkward situations • Come up with topics to discuss • Avoid conversation "killers" • Develop business friendships • Prepare for successful conversation • Remember names and use them properly • Exit conversations with tact, with grace • Feel more at ease at parties, banquets, receptions, and networking events

  12. "A mixture of stand-up comic, therapist and teacher."

  13. « Every conversation is an opportunity for success » Debra Fine

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