The SAP User Research Community. A prototyping case study. Background. The DST was asked to develop a proposal for a solution to collect, share and re-use user insights to effectively inform and scale design decisions for SAP
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A prototyping case study
Current SAP Resources
SAP InterviewsInsights from 360 View:
Sarah is a solution manager in the midst of conducting research for a
mid market CRM solution. She is focused on the Pipeline Management
process. She is based in Walldorf and has been with SAP for 3 years.
Before SAP she worked for a competitor.
Usability TestingPaper Prototype (1)
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