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Overcoming Challenges in E-Submission Policy Implementation at LJMU

This presentation by Alice Bird, Head of Technology Enhanced Learning at Liverpool John Moores University, discusses the journey of implementing an e-submission policy from 2008 to the present. It outlines the challenges faced, including change management and shifting higher education landscapes. The policy, effective from September 2011, mandates electronic submission for coursework, specifying formats and word limits. The session explores user-defined benefits, resource assessments, and the importance of stakeholder engagement in overcoming negative perceptions and ensuring effective project management in educational technology.

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Overcoming Challenges in E-Submission Policy Implementation at LJMU

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  1. Overcoming Challenges to Implementinge-Submission Policy and Practice Alice Bird Head of Technology Enhanced Learning Liverpool John Moores University

  2. Context • LJMU Project - 2008 to date • Challenges • Change Management • Shifting HE landscape • Practicalities • Technological • Perceptual

  3. 2008-2009 2009-2010 2010-2011 Feasibility Study Pilot Study Early Stage Implementation • Outline Process Map • Defining Coursework and File Types • Technical specification and recommendation • User-defined perceived benefits and issues • Resource and cost assessment • Piloting in Faculties • Different subjects, levels, cohort sizes, types of submission, student /staff levels of ICT competencies • Technological development / performance testing • Participant evaluation • Implementing a ‘third way’ • Evaluation • E-Submission Policy for 2011-12

  4. From September 2011, LJMUpolicy requires, as a minimum expectation, all coursework itemsmeeting the following criteria to be submitted electronically: • a single file • in Word or pdf format • up to2000 words or equivalent. • Revised for 2012-13, to incorporate institutional ‘marking of anonymised coursework policy’.

  5. Policy does not: • prevent e-submission outside the criteria • multiple files, formats other than Word or pdf, or items exceeding 2,000 words. • prescribe how • submitted coursework should be marked • feedback should be provided to students. • But: • Academic staff are encouraged to use • electronic methods of feedback and marking

  6. Shifting HE Landscape – Strategic Powerbase? Academic Staff Strategic Management Students

  7. Shifting HE Landscape – Strategic Powerbase? Academic Staff Strategic Management Students Admin Efficiency Feedback Campaigns Sense of Disempowerment = + Drivers for e-Submission at LJMU

  8. Effective, consistent project management Project Team All stakeholders represented + additional advisory group Process Consult Debate Recommend Communicate Implement Evaluate

  9. Which technology? In House/Customisation • No technological solution met all requirements • Recommended institutional tool wasmodified version of Bb Assignment Handler (best fit with requirements)(Some members of staff use Turnitin / Grademark) • Continually reviewing options

  10. Technological testing / refining Staff development Staff and student support Not trivial for TEL support team. Bare the brunt of any frustration.

  11. Key questions relating to negative perceptions • Will the system be robust and reliable? • Will I/my students be able to participate from different locations? • Will I/my students have the necessary skills? • Will I/my students be supported in the process? • Are there health and safety issues for markers? • What will be the impact on School printing costs? • Will it impact detrimentally on feedback turnaround? • Will it fulfil anonymous marking and moderation needs?

  12. Just do it! • Set e-submission policy at an acceptable level • Provide supporting evidence for the benefits • Provide training and support • Have a contingency for when things go wrong • Promote new opportunities afforded by technology e.g. voice feedback

  13. Questions? Further Information: Contact Alice Bird – a.bird@ljmu.ac.uk

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