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  1. HANDLING INFORMATION TOGETHER Presented by: Russell Cockburn, Senior Policy Adviser Operating Conditions Programme

  2. Handling Information Project Established to deliver: • Policy Statement • Capability Statement • Acceptable Use Guidance / Glow Rules • SEEMIS Data Transfer Control Proposal (and Implementation) • Glow Inactive Accounts Removal Process (and Implementation) • SEEMIS to Glow Data Transfer Agreement • Audit Requirements • IT Health Check Review Process and Report • Privacy Impact Assessment • Information Security Policy • Risk Appetite Evaluation Process and Report • Customer Service Level Agreement

  3. TOAG– Providing technical and security advice on designs and proposed solutions so that they are able to be implemented and supported to gain maximum benefit in the most cost effective manner. NDLF – Listening to different perspectives, growing a community, and distilling these into changes that make a positive difference GKC– Engendering a constructive two way engagement between Local Authorities and the Programme. Supporting users, promoting effective use of services and responding to problems arising. A more joined up approach ICT in Learning Programme Board National Digital Learning Forum (NDLF) Glow Key Contacts Users Technical & Operational Advisory Group Programme Board – SOLACE/ Local Government ICT Board and Association of Directors of Education representation

  4. Main Data Flows Pupils/Parents provide data to Schools Schools provide data to Local Authorities Local Authorities provide data to SEEMIS SEEMIS provides a subset of data to Glow Local Authorities are the data controllers whilst Scottish Government are the data processors

  5. Anyone willing to share their experience of conducting Privacy Impact Assessments? Does anyone have any exemplars? • How should we go about gauging the risk appetite across all 32 local authorities? Who should be involved? • Data sharing agreements: in your experience, what works and what doesn’t? Key questions for Socitm

  6. IMPROVING ICT PROVISION FOR SCHOOLS Presented by: Brian Duffy, ICT in Learning Programme & Policy Manager Operating Conditions Programme

  7. Type of Material Accessed – Young people are engaged by video and other dynamic and interactive content • Flexibility - if technology doesn’t do what a teacher needs, they can and will use other approaches • Immediacy – If there are technical or performance problems, teachers can’t just wait a couple of hours for it to be fixed, the class and teaching opportunity will be gone by then. • Expectations - Many young people are tech savvy and are using technologies well in advance of what is made available to them at school • Usage - young people may post inappropriate messages on a blog, may attempt to access inappropriate material or may put their mobile number onto a newsfeed. If pupils do this on Glow, teachers can use these events as learning opportunities which can help protect young people in other online situations and help with Digital citizenship. What makes educational needs different?

  8. Improvement Opportunities (1) • Using Procurement Framework contracts • National Framework for Notebook & Tablet Devices • Making best use of SWAN • Significant investment gives Local Authorities high bandwidth connectivity to Glow & other online services • Determining which value added services on offer to use • Harmonising and sharing filtering practices • To have consistency of what is and is not allowed to be accessed • To have flexible arrangements to time limit access

  9. Improvement Opportunities (2) • Gathering better usage analytics • To be clearer on the levels of use of different services • Helps with future investment decisions • Gathering performance metrics • To be clearer on where the bottlenecks are • To determine where in the end to end chain a fault arises • Helps with future investment decisions

  10. How are these needs captured and prioritised? • What relationship do you have with your Glow Key Contacts? • How can we improve our information flows? What information can you give us? What can we give you? • How can we work together on Digital Citizenship? Addressing teachers and learners ICT needs

  11. Any questions?