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Mark Merino mmerino@commandalkon.com Gustavo Vargas gvargas@commandalkon.com. Session Objective. Introduction of the MOBILE connect family of products Content Why Mobile Computing? What’s MOBILE connect ? Technical background Roadmap Q&A This session is not about:

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mark merino mmerino@commandalkon com gustavo vargas gvargas@commandalkon com
Mark Merino mmerino@commandalkon.com

Gustavo Vargas gvargas@commandalkon.com

session objective
Session Objective
  • Introduction of the MOBILEconnect family of products
  • Content
    • Why Mobile Computing?
    • What’s MOBILEconnect?
    • Technical background
    • Roadmap
    • Q&A
  • This session is not about:
    • Product demonstrations  We have 3 other breakout sessions, repeated 3 times each for this

MOBILEconnect by Command Alkon

slide4

Why Mobile Computing?

MOBILEconnect by Command Alkon

slide5

It’s been 40 years since…

MOBILEconnect by Command Alkon

slide6

Martin Cooper, vice president at Motorola

MOBILEconnect by Command Alkon

slide8

What’s MOBILEconnect?

MOBILEconnect by Command Alkon

one strategy
One Strategy

ManyOptions

MOBILEconnect by Command Alkon

slide10

Building on your past investments

MOBILEconnect by Command Alkon

slide11

with mobile technologies

MOBILEconnect by Command Alkon

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providing you a bridge to the future

MOBILEconnect by Command Alkon

one strategy1
One Strategy

ManyOptions

Building on your past investments

with mobile technologies

providing you a bridge to the future

MOBILEconnect by Command Alkon

slide14

?

MOBILEconnect by Command Alkon

slide15

One Strategy

Other

Mobile

Dispatch

Cloud

Batch

MOBILEconnect by Command Alkon

one strategy2
One Strategy
  • New Technical Platform
  • Intuitive User Interface
  • Cloud Computing
  • Flexible Pricing
  • Rapid Deployment

MOBILEconnect by Command Alkon

many options
Many Options

Platforms

MOBILEconnect by Command Alkon

many options1
Many Options

The MOBILEconnect family:

MOBILEticket

Simplifying your ticketing.

MOBILEcommerce

Helping you help your customers.

MOBILEsales

Keeping your sales force in front of your customers.

MOBILEconnect by Command Alkon

slide19

MOBILEticket

  • Simplifying your ticketing:
    • Replace paper copy with Electronic Ticketing
    • Allows driver to update in real time
      • Water added
      • Additional products/charges
    • Real time update to dispatch
    • Customer acknowledgment and acceptance
      • Waivers
      • Electronic Signature
    • Emails finalized documents

MOBILEconnect by Command Alkon

slide20

MOBILEticket

  • Customer Value Proposition:
    • Eliminates issues with lost or damaged tickets (improves A/R)
      • Eliminates /reduces tickets costs ($10 to $30/truck-month)
    • Eliminates shipping costs from plant to billing office
    • Eliminates scanning at the plants (hardware, time)
    • Bi-directional integration with dispatch products for delivery events
    • Instant delivery of ticket image with signature to you and your customer’s A/P

MOBILEconnect by Command Alkon

ticket received by driver
Ticket Received by Driver

MOBILEconnect by Command Alkon

cod payments
COD Payments

MOBILEconnect by Command Alkon

adding products to ticket
Adding Products to Ticket

MOBILEconnect by Command Alkon

verifying mix targets actuals
Verifying Mix Targets/Actuals

MOBILEconnect by Command Alkon

adding water
Adding Water

MOBILEconnect by Command Alkon

waivers
Waivers

MOBILEconnect by Command Alkon

ready for signature
Ready for Signature

MOBILEconnect by Command Alkon

finalizing
Finalizing

MOBILEconnect by Command Alkon

slide29

MOBILEcommerce

  • Helping you help your customers
    • Real-time access to project, order and delivery information
    • Customers can request and receive confirmation for new orders
    • Email or TXT notifications for
      • New orders, order changes, delivery
    • Accounting
      • Online access to account balance information
      • ECM Ticket, invoices and statements

MOBILEconnect by Command Alkon

slide30

MOBILEcommerce

  • Customer Value Proposition:
    • Significantly reduce the number of phone calls received at dispatch or administration offices
      • Customers estimate call volume to drop 50%
    • Helps you differentiate service vs competition
    • Reduces A/R cycle

MOBILEconnect by Command Alkon

branding
Branding

MOBILEconnect by Command Alkon

branding1
Branding

MOBILEconnect by Command Alkon

scenario
Scenario

Order Request-> Scheduled Delivery->Shipment

MOBILEconnect by Command Alkon

scenario1
Scenario

Order Request-> Scheduled Delivery->Shipment

MOBILEconnect by Command Alkon

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Order Request-> Scheduled Delivery->Shipment

MOBILEconnect by Command Alkon

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Order Request-> Scheduled Delivery->Shipment

MOBILEconnect by Command Alkon

slide37

Order Request-> Scheduled Delivery->Shipment

MOBILEconnect by Command Alkon

future orders email
Future Orders Email

MOBILEconnect by Command Alkon

slide40

MOBILEsales

  • Keeping your sales force in front of your customers
    • Create and track opportunities (jobs)
    • Manage prospects, customer, contacts and appointments on-the-go
    • Generate and track quotes
    • Forecast sales
    • Scorecards
    • Estimate Job Costs

MOBILEconnect by Command Alkon

slide41

MOBILEsales

  • Customer Value Proposition:
    • Ease of use decreases time sales staff spends managing information
      • Keeps sales people in front of the customer
    • Brings consistent process to sales cycle
    • Centralizes collection of sales data for reporting and predicting
    • Measure sales productivity via scorecards

MOBILEconnect by Command Alkon

projects
Projects

MOBILEconnect by Command Alkon

bidders
Bidders

MOBILEconnect by Command Alkon

schedule forecast
Schedule/Forecast

MOBILEconnect by Command Alkon

cost analysis
Cost Analysis

MOBILEconnect by Command Alkon

competitors
Competitors

MOBILEconnect by Command Alkon

reports
Reports

MOBILEconnect by Command Alkon

one strategy3
One Strategy

ManyOptions

MOBILEticket

  • Order request
  • Ticket notification
  • Complaint Tracking
  • Expenses
  • MOBILEticket
  • MOBILEcommerce
  • MOBILEsales
  • Order request
  • Ticket notification
  • Complaint Tracking
  • Expenses

MOBILEcommerce

MOBILEsales

MOBILEconnect by Command Alkon

one strategy4
One Strategy

MOBILEticket

  • Order request
  • Ticket notification
  • Complaint Tracking
  • Expenses
  • MOBILEticket
  • MOBILEcommerce
  • MOBILEsales
  • Order request
  • Ticket notification
  • Complaint Tracking
  • Expenses

a

MOBILEcommerce

MOBILEsales

Many Options

MOBILEconnect by Command Alkon

one strategy5
One Strategy

MOBILEticket

  • Order request
  • Ticket notification
  • Complaint Tracking
  • Expenses
  • MOBILEticket
  • MOBILEcommerce
  • MOBILEsales
  • Order request
  • Ticket notification
  • Complaint Tracking
  • Expenses

a

a

a

MOBILEcommerce

a

MOBILEsales

Many Options

MOBILEconnect by Command Alkon

slide51

Technical Background

MOBILEconnect by Command Alkon

adopting new technologies business goals
Adopting New TechnologiesBusiness Goals
  • Adopt a next generation development technology platform
  • Allow for evolutionary approach to develop new applications and replace existing functionality
  • Enable Web Based Applications
  • Provide Mobile Computing Options
  • Allow for Cloud based deployments

Created Project Evolution

MOBILEconnect by Command Alkon

project evolution technical goals
Project Evolution Technical Goals
  • Formed Dedicated R&D Team
  • Technical Requirements
    • Real Time Data Synchronization across thousands of Concurrent Users
    • Support Multiple Environments and Platforms
    • Support Offline Capabilities
    • Integrate with Core Products

MOBILEconnect by Command Alkon

project evolution approach
Project Evolution Approach
  • 2 Years Researching
  • Selected Technology Stack
  • Prototyped, Prototyped, Prototyped
  • Created Small Deliverables

MOBILEconnect by Command Alkon

inventory and demand forecast prototype
Inventory and Demand Forecast Prototype

MOBILEconnect by Command Alkon

kpi dashboard
KPI Dashboard
  • Updates KPIs in real time or scheduled time
  • Built for CS/Optimization

MOBILEconnect by Command Alkon

event notification manager

Allows Order Management systems to send out email/SMS messages for Order and Delivery information

Uses common OAGIS BODS already developed

Event Notification Manager

MOBILEconnect by Command Alkon

commandcommerce 2 0 prototype
COMMANDcommerce 2.0 Prototype
  • Precursor to MOBILEcommerce
  • In Alpha on premise
  • Ready for Hybrid Cloud at another customer

MOBILEconnect by Command Alkon

apex mobile ticketing
Apex Mobile Ticketing
  • Allows Apex Tickets to be created from mobile device for pickup loads from 3rd party locations
  • Shows Next Assignments
  • Precursor to MOBILEticket

MOBILEconnect by Command Alkon

team from 323 joins the cai family
Team from 323 Joins the CAI Family
  • Industry Knowledge
  • Web Based Apps
    • Scout
    • Compass
  • Moving to Evolution Technology

MOBILEconnect by Command Alkon

hybrid cloud hosted
Hybrid Cloud Hosted
  • -> Accessible:
    • -Smartphone
    • -Tablet
    • -BrowserPC/MAC/Linux
  • -> Activation:
    • -Cloud Service
    • -Maintained by CAI
  • -> Secure
    • -Minimaldata stored in the cloud (logins)
    • -SSL/Secure connection
    • -Salted/Hashedcredentials
    • -Isolateddatabase access

MOBILEconnect by Command Alkon

slide62

Roadmap

MOBILEconnect by Command Alkon

mobileticket roadmap
MOBILEticket Roadmap

GCC (Oklahoma)

CC2013

Next Alpha

T

MOBILEconnect by Command Alkon

mobilecommerce roadmap
MOBILEcommerce Roadmap

KRC (North Dakota)

CC2013

Argos (Panama)

Beta Customer

C

MOBILEconnect by Command Alkon

mobilesales roadmap
MOBILEsales Roadmap

Consumers (Michigan)

CC2013

Next Alpha

S

MOBILEconnect by Command Alkon

alpha beta program
Alpha/Beta Program
  • More information on the breakout sessions
  • See any of the CA staff in this presentation
  • Or see your sales representative

MOBILEconnect by Command Alkon

agcxml and oagi industry workgroup
agcXML and OAGi Industry Workgroup
  • Current Members:
    • AGC
    • Colas
    • Command Alkon
  • Would you like to join?
  • See Mark Merino

MOBILEconnect by Command Alkon

slide68

Q&A

MOBILEconnect by Command Alkon

please complete your evaluation
Please Complete Your Evaluation
  • Be sure to circle the session you are evaluating on the back of your card
    • Mobile Computing (track name)
    • MOB-001 (session code)
    • MOBILEconnect Overview (session title)
  • All breakout session materials can be accessed at:www.commandalkon.com/cc2013/update/index.htm
  • Thank You!

MOBILEconnect by Command Alkon