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Attrition Management - High Engagement and Low Attrition. Panel Discussion. A Practitioner’s View. Kamna Prasad Head- Human Resources CRISIL Global Research & Analytics. The External Reality. Attrition is here to stay in India Skewed Talent Situations High Demand Poor Supply

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Presentation Transcript
a practitioner s view
A Practitioner’s View

Kamna Prasad

Head- Human Resources

CRISIL Global Research & Analytics

the external reality
The External Reality
  • Attrition is here to stay in India
  • Skewed Talent Situations
    • High Demand
    • Poor Supply
  • “50% of corporate India is thinking of changing their job”
  • Lure of 30% more in salaries
  • You have good people? Tough luck- they will be hired by someone else soon!
what is engagement
What is Engagement?
  • The Westminster’s Modern HR dictionary defines Employee Engagement as “An overused, misused and abused HR term used frequently by HR business partners who are “strategic partners for business leaders”
  • Just Kidding..
  • Engagement is the willingness of an employee to come into office each day and do good work
what hr needs to realise
What HR needs to realise…
  • Attrition is an Outcome, Not an Event
  • Push and Pull Factors:
    • Stop blaming it on the market alone
    • Focus on the fundamentals- what keeps a person engaged
    • Believe in yourself
    • Lead by example: See people as people, not resource
    • Believe that retention Initiatives do help in reducing attrition, but not the song and dance type stuff
    • Work on the Culture
how can hr help just hear
How can HR help- Just HEAR!
  • Help Line Managers
    • Most of them need support in dealing with people and they may not realise it
  • Engage with Employees, esp new hires
  • Anticipate Attrition- Early warning system
  • Respect Employees and their views