A Message “Connect To The Internet” Appears While Opening Trend Micro If you are a Trend Micro Security software user and getting an error message “Connect to the Internet” while opening the software then you need to follow the given steps to rectify this problem. But, we recommend you to take print out of this page because when you start the troubleshooting process then you will need to restart the system.
Option 1. Execute the hotfix • You have to run and install the hotfix given below. Follow these instructions: • Check if any updates are running on your system for Trend Micro Security program. If it is or if any scan is running on the computer then stop it. • Download Hot fix on your computer and wait until the download is complete. • Double-select the downloaded file and run it as administrator. • When the screen shows you License Agreement, read it and accept it. • Click Next button to move further. Select Install and when you see a warning window, click Yes. • Restart the computer and open the Trend Micro Security program after starting the system.
If you still see the error message after doing this then you should move to the next Option. Option2. Run a clean reinstallation When you execute a clean reinstallation, then it cleans out the residue of the previous Trend Micro software, so that it becomes easier to download its latest version without any trouble.
Follow the given steps: • Firstly, download the Remnant Remover Tool from this website. Scroll-down the page and you will get the download button. • Wait for few minutes when the download gets complete. Double-click the file. • Run it as administrator to proceed. • Select the link stated as “I agree on the terms of the license agreement” then click Next button. • Moving forward with the procedure, select Install button and then click OK. • Restart your system and finally install the latest version of Trend Micro.
Is your system freezing? Or is it crashing windows? All such problems are a symptom of virus infection on your computer. If your antivirus software is not working well, then don’t delay and connect with us via Trend Micro Customer Number 099508869 to rectify each and every problem on your system. You can visit our website for more information.