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Louisiana Department of Revenue E- File & E- Pay Quick, Accurate and Convenient Personal & Business Tax Filings and Payments Made Easy!. LDR. ACT 452-Mandates Electronic Filing. Tax Preparers who prepare more than 100 individual returns. January 1, 2008 30% January 1, 2010 60%

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Louisiana Department of Revenue

E- File & E- Pay

Quick, Accurate and Convenient

Personal & Business Tax Filings and Payments

Made Easy!



ACT 452-Mandates Electronic Filing

Tax Preparers who prepare more than 100 individual returns

January 1, 2008 30%

January 1, 2010 60%

January 1, 2012 90%



Benefits of E-File

  • Availablefor most IRS 1040 filers and Louisiana resident IT-
  • 540 & non-resident IT-540B filers
  • Simultaneous filing of federal and state electronic returns
  • Option of filing STATEONLY electronic
  • A dedicated and knowledgeable preparer
  • Electronically filed returns are more accurate with less
  • chance of errors



Benefits of E-File (cont'd)

  • Federal and state acknowledgements of receipt
  • Direct Debit of payments - balance due filers can file
  • early and pay later
  • IRS and LA help desks available
  • Faster refunds – About a week
  • Direct Deposit of refunds - available only for
  • electronic returns



Application Process

Electronic Return Originators or ERO’s accepted by the IRS will automatically be accepted into the state e-file program.

Annual state compliance checks are performed on all EROs.

A list of approved software vendors has been provided on the LDR Website.

Only software developers are required to test with LA returns (PATS-Participants Acceptance Testing System)



Forms and Schedules

The Louisiana Individual Income Tax forms and schedules that can be e-filed are:

  • Form IT-540 - Louisiana Resident Return
  • (original, amended or for deceased taxpayer)
  • Schedule E - Adjustments to Income
  • Schedule F - Refundable Tax Credits
  • Schedule G - Nonrefundable Tax Credits
  • Schedule H – Modified Federal Income Tax
  • Deduction



Louisiana Forms & Schedules that can be Electronically Transmitted

  • Supporting Federal Return and Schedules
  • The State Only Return
  • IT540B, Nonresident and Part-Year Resident return
  • State extension



Paper Documents to be retained by ERO

The Forms LA 8453 and corresponding W-2 forms, 1099s and all supporting documentation must be retained for at least 3 years. (Taxpayer’s form LA 8453OL)

If using PIN (Personal Identification Number) retain Federal E-file signature Authorization Document, IRS Form 8879

The LA 8453 will be used as an information document when IRS Form 8879 is used. The LA 8453 must be signed and retained when a state only return is transmitted.



What cannot be e-filed

  • Exclusions in IRS Publications 1345
    • Prior Year Returns
    • IAT (International ACH Transaction) will not be accepted this
    • year.
  • To determine if a financial transaction potentially qualifies for IAT, the department asks that the following question be presented to the taxpayer at the time of filing; an answer of yes will indicate an IAT transaction:
  • For taxpayers due a refund and requesting a direct deposit:
    • Will the funds be received by a financial institution outside
    • of the territorial jurisdiction of the U.S.?
  • For taxpayers owing a balance and requesting a direct debit:
    • Will the funds originate from a financial institution outside
    • of the territorial jurisdiction of the U.S.?



Transmitting Louisiana Electronic Returns

  • Follow procedures set by IRS Publication 1345 (Handbook for Authorized IRS e-file Providers of Individual Income Tax Returns)
    • Confirm your ability to electronically file state and federal data.
  • The Louisiana return is transmitted with the federal return, unless the State Only option is utilized.
  • When transmitting both returns together, it is important to note that if either return rejects, both returns will reject.




After Louisiana retrieves the returns from the IRS, electronic acknowledgement is generated for each return and sent to IRS to provide to transmitters.

Transmitters should verify that the software includes the state acknowledgement retrieval from IRS.

Contact our office, Electronic Filing Help Desk at (225)219-2490/2492 if acknowledgement is not received within 3 business days.



Error Codes

  • D = Duplicate Return-Error Code 900
    • Duplicate SSN Return will not be processed
  • Direct Debit Problem
    • Direct Debit problems can be caused by incorrect
    • information on the return, account and/or date.
    • Please review the direct deposit information
    • thoroughly before submitting by verifying taxpayer
    • and account information.
    • Transmittals with these problems will be processed
    • with no Direct Debit. The filer must make other
    • payment arrangements for this return.



Imperfect Returns

Imperfect Returns will be accepted by Louisiana.

An acceptance code of “E” will be given for these returns.

It has been determined that approximately 75% of Imperfect Returns are usually correct.

There is no way of knowing which SSN rejected nor for what specific reason.

Taxpayer may be requested to submit documentation to verify the information submitted.




The Louisiana Department of Revenue will accept the following this year:


(Individual Taxpayer Identification Number/Social Security Number Mismatch)




  • Must comply with the requirements and
  • specifications of IRS Publication 1345 and
  • the Louisiana Handbook for Electronic
  • Filers of Individual Income Tax Returns.
  • Must furnish taxpayer with a copy of all
  • completed Louisiana forms and schedules
  • filed for the taxpayer.
  • If used, signed Form LA 8453, state copies
  • of W-2's and 1099's must be retained by
  • ERO for 3 years.
  • Do not mail LA 8453s and W-2s to LDR.



Responsibilities (Cont'd)

  • Must ensure electronic returns filed timely.
  • Date returns transmitted to IRS will be
  • considered filing date for LA returns.
  • Must verify taxpayer banking information
  • for direct deposit/direct debit
  • Must check state acknowledgments to
  • verify state portion received



Common Errors

  • Incorrect taxpayer address
  • Not using most current version of
  • software
  • Not checking acknowledgements to
  • determine whether return received
  • Not including Prepayments,
  • Declaration amounts
  • Transmitting Duplicate Returns



Common Errors (Cont'd)

Incorrectly requesting/not requesting direct deposit for refund or direct debit of payment

Incorrect bank account information for direct deposit/direct debit

Incorrect date and/or amount for direct debit

Mailing paper return or LA8453s to LDR

Using another taxpayer’s payment voucher (do not make copies)

Do not mail LA 8453s unless requested by our office.

Do not use another taxpayer's voucher.



LDR Web Filing and Payments Options

    • File returns via web
    • Submit direct debit payments online and specify
    • effective date of payment
    • Submit credit card payments online
  • Individual Income Tax Options
    • Individual Income Tax Return (IT-540), Payment
    • & Extension
    • Check status of Income Tax Refund
    • Refund status telephone number
    • 1-888-829-3071
  • Go to


ldr web filing and payments cont d
LDR Web Filing and Payments (Cont’d)
  • Taxpayers who register for web filing online through LATAP – must currently be a registered taxpayer on our records
  • If new user, self-select their login ID and password – will receive authorization code
  • If previous online user, same user ID and PIN will be accepted
ldr web filing and payments cont d1
LDR Web Filing and Payments (Cont’d)
  • Taxpayers enter tax information and program will calculate return based upon the entries.
  • Upon calculation of the return, the taxpayer has the chance to modify the information or submit it using their Password as their signature.
  • If a balance is due, the taxpayer has the option of submitting the payment and choosing the effective date of the payment.
ldr web filing and payments cont d2
LDR Web Filing and Payments Cont’d)
  • The program gives the taxpayer a confirmation number for the filing of the return.
  • If a payment request was submitted with the return a trace number is also given to the taxpayer.
  • Once the return is uploaded into our system, the tax preparer can view or amend the return if necessary.

Overview of Business Tax Online Filing Programs

The Department of Revenue is currently offering the option of free internet filing for many taxpayers.

Access to this program is through a secured environment so that the information that is sent and received is protected from unauthorized access.



LaTAP - Business Tax Options

New: Severance

G2 and O2 Applications



LDR Web Filing and Payments (Cont'd)

Business tax online filing via the Department of Revenue’s website is free and secure

Parish E-file

E-Service help desk should be contacted for problems or questions on Parish E-file. Phone  (225)-219-2484 Fax  (225)-219-2651




LDR Web Filing and Payments (Cont’d)

  • The program gives the taxpayer a confirmation
  • number for the filing of the return.
  • If a payment request was submitted with the
  • return, a trace number is also given to the
  • taxpayer.
  • Once a return is submitted via LDR system, then
  • the taxpayer can view that return, and they can
  • also call it back up and amend it.



On the horizon for electronic filing…

  • SingleSign-On for business
  • Payroll Information Employer’s Withholding Tax
    • Act 452 required electronically filing
      • January, 2008- 250 or more returns
    • January 2010 - 200 or more
    • January 2012 - 150 or more
    • January 2014 - 100 or more
    • January 2016 - 50 or more



Contact Names and Phone Numbers

State Electronic Filing Help Desk

For Tax Practitioners and Transmitters Only

Telephone: (225) 219-2488

Shanna Kelly/Kathleen Parker

Telephone: (225) 219-2490/2492

E-mail addresses:

Fax Number: (225) 219-2651



Contact Names and Phone Numbers


Rodanda Washington

Telephone: (225) 219-2203

E-mail addresses:

Fax Number: (225) 231-6201

Parish E-File

Debra Guillory

Telephone: (225) 219-2484

E-mail addresses:

Fax Number: (225) 219-2651



Louisiana Department of Revenue Contacts

Fed/State E-Filing Program (225) 219-2488

Stacy Garrett (E-Services Manager)

Travis Fossett (Electronic Filing Coordinator)

Substitute Tax Form Acceptance (225) 219-2763

Fay Guidry

Personal Income Tax (225) 219-0102

Forms Request (225) 219-2113

Telecommunications for the Deaf and Disabled (225) 219-2114




District Offices

  • Effective August 15, 2010 the regional offices will be collapsed into three districts, North, south, and New Orleans.
      • Southern District (Baton Rouge, Lafayette & Lake Charles)
        • One Lakeshore Dr,1550
        • Lake Charles 70629
        • 337-491-2504
      • New Orleans District
        • 1555 Poydras St, 2100
        • New Orleans 70112
        • 504-568-5233
      • Northern District (Alexandria, Monroe & Shreveport)
        • 900 Murray Street Room B-100
        • Alexandria, LA 71301-7643
        • 318-487-5175