1 / 14

Kind Hearts Senior Care

Kind Hearts Senior Care. A proud member of the Seniors Choice Network. Agenda. Introduction to Kind Hearts Senior Care & TSC Game Our Story Dream, Values, Mission Setting expectations Group Questions (if time) Listening Exercise Question and Answer session? Callbacks Today!.

keiko-justice
Download Presentation

Kind Hearts Senior Care

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Kind Hearts Senior Care A proud member of the Seniors Choice Network

  2. Agenda • Introduction to Kind Hearts Senior Care & TSC • Game • Our Story • Dream, Values, Mission • Setting expectations • Group Questions (if time) • Listening Exercise • Question and Answer session? • Callbacks Today!

  3. Introductions • Why do we do a group interview? • Who are we? • Who is The Seniors Choice? • Discussion and game less than 1 hour

  4. The Game • Leslie & “The Game”

  5. Kind Hearts Senior Care Story • Leslie & Roland Whatcott 8 Children 7 living • Roland Software Engineer & Executive • Leslie Mother, Student, Librarian • Leslie Fibromyalgia • Move to someplace with better weather • Desire to do something to help Seniors • The Seniors Choice 300+ Senior Care companies

  6. Our Dream Kind Hearts Senior Care strives to provide the best in-home care to the seniors of our community. As such, our service improves the quality of life for seniors and their families by providing care that is personalized, professional, dependable, kind, and respectful. We want all of our clients to feel safe, independent, healthy, and happy.

  7. Our Values • Kindness • Respect • Integrity • Professionalism

  8. Our Mission Our mission at Kind Hearts Senior Care is to give seniors the respect they deserve by providing them with kind and professional care so they can stay in the homes they love. We will do this by hiring the best caregivers, giving them the best training, putting in place the best systems, and holding ourselves accountable for implementing these systems.

  9. Setting Expectations • You must Love Seniors • One caregiver One Client • Background, TB, & Drug testing (Oral) • We will check your references • You must be willing to take training • Orientation training 8 hours (Paid with first assignment) • Certified Companion Aide (Within 90 days, raise) • Ongoing training • You may be required to work some weekends

  10. Setting Expectations • This is normally a part-time job • Exception, live-ins and 24/7 shift work sometimes • About your assignment • You will start out providing respite and supporting new clients • Could be 4-6 weeks before a regular assignment • Could be 1-3 months before 35-40 hours • Driving record checks • In-home companion care has a federal exemption from paying overtime.

  11. Setting Expectations • We have standards you are required to follow • KHSC, TSC, and state mandated standards • We will teach them to you • Dress, care, behavior, confidentiality

  12. Welcome Home Service (WHS) • National program I was inspired to bring here by the discharge planners at the hospital. • One time service • Pick from the hospital and take them home • 4 additional services clean fridge, change sheets Vacuum, help with a bath, 6 hours of service 1 fee • Do you see this as a good service? Is there something we should add? • I could see us referring clients to you from WHS

  13. Referral Program • Part WHS program is $100 for any client retained • We want to provide the best care possible • We want to get help for those who need it • $300 referral for any client retained • Nationally caregivers are the #2 source of referrals

  14. Questions and Answers??? Kind Hearts Senior Care

More Related