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Welcome!. Your presenter: Chip Muston Vice President, Sales. What today’s session is…. What today’s session is…. What it is not…. Who is eTapestry?. Who is eTapestry?. An organization dedicated to serving nonprofits. Who is eTapestry?. An organization dedicated to serving nonprofits.

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slide1
Welcome!

www.etapestry.com

slide2
Your presenter:

Chip Muston

Vice President, Sales

www.etapestry.com

slide4
What today’s session is…

What it is not…

www.etapestry.com

slide5
Who is eTapestry?

www.etapestry.com

slide6
Who is eTapestry?
  • An organization dedicated to serving nonprofits

www.etapestry.com

slide7
Who is eTapestry?
  • An organization dedicated to serving nonprofits

www.etapestry.com

slide8
Who is eTapestry?
  • An organization dedicated to serving nonprofits
  • A fast growing, successful company

www.etapestry.com

slide9
Who is eTapestry?
  • An organization dedicated to serving nonprofits
  • A fast growing, successful company
  • A company that thrives on innovation

www.etapestry.com

slide10
Who is eTapestry?
  • An organization dedicated to serving nonprofits
  • A fast growing, successful company
  • A company that thrives on innovation
  • A group that is passionate about service

www.etapestry.com

slide11
Who is eTapestry?
  • An organization dedicated to serving nonprofits
  • A fast growing, successful company
  • A company that thrives on innovation
  • A group that is passionate about service
  • People who love to have fun!

www.etapestry.com

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Who is eTapestry?

www.etapestry.com

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What is our history?
  • Founded by former execs at Master Software Corp. (bought out by Blackbaud)
  • Introduced the first “Software as a Service” solution for nonprofits in 1999
  • In use by over 5000 nonprofit organizations around the world

www.etapestry.com

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What do we do?

…that’s the rest of the seminar.

www.etapestry.com

slide28
Database

Ecommerce

Advanced Email

Website

www.etapestry.com

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Did you know there are 150 million active users on the Internet?

Source: Pew Internet Research

www.etapestry.com

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Did you know there are 150 million active users on the Internet?

Source: Pew Internet Research

Does your website make you look like this?...

www.etapestry.com

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Did you know there are 150 million active users on the Internet?

Source: Pew Internet Research

Does your website make you look like this?...

…or this?

www.etapestry.com

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Did you know that over 95% of Internet users have made an online purchase, but only 40% of nonprofit organizations offer online giving?

Source: eTapestry surveys 2005-2006

www.etapestry.com

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Did you know that over 95% of Internet users have made an online purchase, but only 40% of nonprofit organizations offer online giving?

Source: eTapestry surveys 2005-2006

Did you also know that the number 1 reason donors’ say they give online is convenience – it’s easier than writing a check.

Source:Network for Good - 2006

www.etapestry.com

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Did you know that over 95% of Internet users have made an online purchase, but only 40% of nonprofit organizations offer online giving?

Source: eTapestry surveys 2005-2006

Did you also know that the number 1 reason donors’ say they give online is convenience – it’s easier than writing a check.

Source:Network for Good - 2006

Or that online donors give more than offline donors? eTapestry customers average over $140 per online gift!

Source: IATS Ticketmaster

www.etapestry.com

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We’re experts at online giving. We’ve built over 2100 pages for over 1250 organizations.

www.etapestry.com

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The gift information is automatically processed, and the donor is notified of their successful transaction.

IATS TicketMaster

www.etapestry.com

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The money is then automatically deposited into your bank account, and the donor and gift recorded in eTapestry.

IATS TicketMaster

www.etapestry.com

Your Bank Account

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Your eTapestry database

The Results…

Your donor has made a secure gift, conveniently and easily - and they already have their gift receipt in hand!

The gift is automatically deposited in your bank.

All of the donor and gift information is automatically recorded.

Your fundraising efforts are growing!

www.etapestry.com

slide45
Did you know that…?
  • Email is the number 1 use of the Internet
  • Over 91% of Internet users over the age of 65 use email
  • Over 50% of users say over half their business communication is done via email
          • Source: Pew Internet Research

www.etapestry.com

slide46
Did you know that…?

Email is more cost effective than traditional mail communications.

(“Email marketing cost is ten percent of traditional direct mail campaigns. Email campaigns cost an average of $5-$7 per thousand records compared to $500-$700 to reach the same number of people thru traditional mail”

Source: Gartner Group)

www.etapestry.com

slide47
Did you know that…?

Email quickly facilitates new avenues of giving.

(Especially important when outside events impact your fundraising strategy (ie. Hurricane, tsunami, etc.). The time for a direct mail campaign can be prohibitive.)

www.etapestry.com

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eTapestry’s advanced email provides a fully integrated email tool…with full html editor

www.etapestry.com

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eTapestry’s advanced email provides a fully integrated email tool…access to all accounts – no import/export

www.etapestry.com

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eTapestry’s advanced email provides a fully integrated email tool…with spam checking and scheduling

www.etapestry.com

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eTapestry’s advanced email provides a fully integrated email tool…including delivery reports

www.etapestry.com

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eTapestry’s advanced email provides a fully integrated email tool…including delivery reports and click thru tracking

www.etapestry.com

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Your Internet strategy may become even more sophisticated and utilize additional tools…

www.etapestry.com

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Your Internet strategy may become even more sophisticated and utilize additional tools…

Donor Login

WishList

www.etapestry.com

Event Registration

Personalized Fundraising

slide55
1. We guarantee you an Internet strategy.

Database

Ecommerce

Advanced Email

Website

www.etapestry.com

slide57
“I’ll be in New Orleans tonight and Albuquerque on Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

Chris McCormick, Regional Dev. Dir., Upper Room Ministries

"We decided we really liked that we could access our databases from home and give access to the system to board members who could use it when doing their 'asks.‘“

Ray Li, Development Director, Neighborhood House

“Just to add to your board. On a Lufthansa flight headed to India and it is great to be able to access our database! Thanks.”

Rich Sweeney, Dalit Network

www.etapestry.com

slide58
How it works…

www.etapestry.com

slide59
2. We guarantee you broader access to your data.
  • Office
  • Home
  • Airport
  • Road
  • Multiple offices
  • Partner locations
  • PDA’s
  • anywhere

www.etapestry.com

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Getting started Wizard

www.etapestry.com

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Getting started Wizard

www.etapestry.com

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Getting started Wizard

www.etapestry.com

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Getting started Wizard

www.etapestry.com

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Runs in a web browser

www.etapestry.com

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Complete info on one page

www.etapestry.com

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Complete info on one page

www.etapestry.com

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Built in reporting

www.etapestry.com

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Dynamic report use

www.etapestry.com

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Drill down navigation

www.etapestry.com

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Integrated tools

www.etapestry.com

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3. We guarantee easy operation.

"I spent 18 years in software design on mainframes. I've spent lots of all-nighters installing software in various places. When these guys said, 'We'll take care of that for you,' I said 'Sign me up.'"

Loren Friesen, Dir. of Dev., Newton Community & Healthcare Fdn

"eTapestry is constantly updating and improving and they do it at night. We looked at a ton of software packages. I felt comfortable with eTapestry's cost and knowing that I didn't have to be a computer guru to make this happen."

Judy Davidson, Director of Development, Pusch Ridge Academy

www.etapestry.com

slide79
4. We guarantee better recordkeeping.

Family/Household Tracking

Relationships

Email Communication

Donor/Prospect interactions

Future Contacts/Calendaring

www.etapestry.com

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Relationships

www.etapestry.com

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Relationships

www.etapestry.com

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Relationships

www.etapestry.com

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Relationships

www.etapestry.com

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Relationships

www.etapestry.com

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Relationships

www.etapestry.com

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Relationships

www.etapestry.com

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Donor/Prospect interactions

"I open up eTapestry and look at the journal entries to see the last time we talked. If I don’t know them very well, I can see who introduced them to the organization. It’s really powerful."

Connie Sherman, Executive Director, St. Mary's Child Center

www.etapestry.com

slide92
Email Communication

www.etapestry.com

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Email Communication

www.etapestry.com

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Email Communication

www.etapestry.com

slide95
4. We guarantee better recordkeeping.

“I spend my time now on the more strategic analysis elements. Having a database that allows me to do that is like a treat or a prize. It’s more fun and it’s much more productive in the long run.”

Tina Burdett, Development Director, Center for Children and Families, Inc.

www.etapestry.com

slide97
We’ve already looked at communications tracking, outlook integration, and advanced email…

www.etapestry.com

slide98
Did you know …?

Nationally, 17% to 20% of the US population moves each year. That means up to 1 in 5 of your mailing pieces may not go to the correct address.

Source: US Postal Service

www.etapestry.com

slide99
Did you know …?

Nationally, 17% to 20% of the US population moves each year. That means up to 1 in 5 of your mailing pieces may not go to the correct address.

Source: US Postal Service

  • NCOA Processing
  • Telephone Appending
  • Mass Duplicate Merge

www.etapestry.com

slide105
5. We guarantee improved communications.
  • "I like to spice up our e-mails with some graphics and our own logo. It makes a huge difference. It makes it look very professional and it improves the whole feel of our organization."
    • • Rick Hayhow - Kids Alive International

www.etapestry.com

slide107
We take security seriously.

2 hosting centers – Indianapolis and Louisville

www.etapestry.com

slide108
We take security seriously.

Encrypted data

Redundant equipment

Automatic backups

Automatic updates

www.etapestry.com

slide109
We take security seriously.

“Soon after Hurricane Katrina, we realized that our office suffered over 4 feet of flood water. Nearly all of our contents including hard drives containing over 20 years of information were simply gone. Having a partner like eTapestry enabled us to quickly gain critical information during this challenging time. Not only were we able to maintain our donor base, we had quick access to key contact information while evacuated around the country. It was one small triumph in a time of despair.”

Tiffany Carter-Morris, Director Community Development, Methodist Health System Foundation, Inc., New Orleans, Louisiana

www.etapestry.com

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6. We guarantee your data is secure.
  • "I think people expect nonprofits to be responsible. The integrity of eTapestry's data is great, and this gives donors confidence that we know what we're doing."
  • Lori Skelton, Director of Marketing and Development - Northwest Children's Home

www.etapestry.com

slide115
7. We guarantee outstanding support.

Janet,

I can't say enough about how much we appreciate the help of everyone at eTapestry.

The folks at eTapestry are the most helpful, consistently responsive people I've had the pleasure of working with.  We sincerely appreciate everything that you do for us and all of the hard work you've done on our behalf. 

Paul Feeney

www.etapestry.com

slide116
User Support

Email

Online Help

Instant Messaging

Telephone

www.etapestry.com

slide117
User Training – at your pace, your convenience

Lifetime Training Agreement

Recorded Update Sessions

Crash Courses

Podcasts

www.etapestry.com

slide118
7. We guarantee outstanding support.

Erin,

ALL of you are always so wonderful to work with, and I really appreciate your great attitudes and helpfulness.  I've had nothing but top notch service starting with Paul at conversion to all of you on the support and training staff.  It's a privilege to work with all of you.  I appreciate your knowledge, your patience with me, your wonderful attitudes, and your great service.  It's because of YOU that eTapestry is a success. 

Fran Erhard

www.etapestry.com

slide120
Integration with best-in-class partners

Planned giving

Wishlist

Outlook email

Raising More Money

Grant research

Moves Management

NCOA

Online fundraising

Matching gift database

Prospect Research

www.etapestry.com

slide121
Innovations
  • eTapestry Mobile
  • Included with your eTapestry service
  • Specifically formatted for mobile use
  • Fast
  • Real time information – no syncing or downloading

www.etapestry.com

slide122
Innovations

Donor Loyalty Survey

A joint venture of eTapestry and Walker Information

The Donor Loyalty Survey helps organizations build stronger relationships with their supporters.

www.etapestry.com

slide123
Innovations

Cross Database Reporting

www.etapestry.com

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Innovations

Google maps integration

www.etapestry.com

slide126
Getting Started in 90 Days
  • “Getting Started” call with your Account Executive

www.etapestry.com

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Getting Started in 90 Days
  • “Getting Started” call with your Account Executive
  • A dedicated Conversion Specialist
    • Data mapping
    • Consulting call
    • Data evaluation
    • Final conversion

www.etapestry.com

slide128
Getting Started in 90 Days
  • “Getting Started” call with your Account Executive
  • A dedicated Conversion Specialist
    • Data mapping
    • Consulting call
    • Data evaluation
    • Final conversion
  • Training programs
    • Getting started
    • Advanced
    • Crash courses

www.etapestry.com

slide129
Getting Started in 90 Days
  • “Getting Started” call with your Account Executive
  • A dedicated Conversion Specialist
    • Data mapping
    • Consulting call
    • Data evaluation
    • Final conversion
  • Training programs
    • Getting started
    • Advanced
    • Crash courses
  • Implementation specialist – if needed

www.etapestry.com

slide131
10. We guarantee you’ll save money.

Consider this:

  • No software to buy
  • No hardware to purchase or update
  • No upgrades to install
  • No maintenance required
  • No backups to make
  • No travel for training
  • Add services when you need them
  • Remove services you don’t need

www.etapestry.com

slide132
eTapestry Investment Options…

# of Accounts in your database

# Accounts

<500

501-1000

1001-5000

5001-15000

15001-25000

25001-35000

35001-45000

Monthly Fee

FREE!

$36/month

$112/month

$164/month

$225/month

$276/month

$338/month

www.etapestry.com

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eTapestry Investment Options…

# of Accounts in your database

Concurrent Users

# Accounts

<500

501-1000

1001-5000

5001-15000

15001-25000

25001-35000

35001-45000

Monthly Fee

FREE!

$36/month

$112/month

$164/month

$225/month

$276/month

$338/month

# Users

1

Each Add’l

5 pack

Monthly Fee

Included

$50

$175

www.etapestry.com

slide134
eTapestry Investment Options…

Optional services – can be added at any time

  • Telephone support
  • Lifetime Training
  • Admin module
  • Advanced Email
  • Advanced Security
  • Document Attachments
  • Donor Login
  • Ecommerce
  • Executive Reporting
  • Grant Explorer
  • Import
  • Matching Gift Database
  • Moves Management
  • Outlook integration
  • Planned Giving Calculator
  • Prospect Research Services
  • Segmented Gifts
  • WishList
  • Website Development
  • Database Conversion options

www.etapestry.com

slide135
10. We guarantee you’ll save money.

“That was the big decision-maker right there—not having to make a big purchase to get started. Why not try it? I think it’s great, and eTapestry is maintaining it all. I don’t have to worry about it.”

Maureen McDonald, Moonlight Cultural Center

www.etapestry.com

slide136
1. We guarantee you an Internet strategy.

2. We guarantee you broader access to your data.

3. We guarantee easy operation.

4. We guarantee better recordkeeping.

5. We guarantee improved communications.

6. We guarantee your data is secure.

7. We guarantee outstanding support.

8. We guarantee innovative tools.

9. We guarantee implementation in 90 days.

10. We guarantee you’ll save money.

www.etapestry.com

slide137
What’s next?

www.etapestry.com

slide138
What’s next?
  • We’ll discuss your unique needs.
  • We’ll build a custom proposal.
  • We’ll provide a personalized demonstration.
  • We’ll help you with every step of implementation.

www.etapestry.com

slide139
Thank you!

[email protected]

888.739.3827 x234

www.etapestry.com

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