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Organized by:. THE CIO ROLE ON THE NEW FINANCIAL ENVIRONMENT. Gustavo de Souza Fosse Banco do Brasil Board of Technology. Process Automation Closer to the business Great Evolution of IT Services. Customer relationship Business on Virtual Places Governance. Efficiency

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Presentation Transcript
slide1

Organized by:

THE CIO ROLE ON THE NEW FINANCIAL ENVIRONMENT

Gustavo de Souza Fosse

Banco do Brasil Boardof Technology

slide2

ProcessAutomation

  • Closertothe business
  • GreatEvolutionof IT Services
  • Customerrelationship
  • Business on Virtual Places
  • Governance
  • Efficiency
  • DeliveringValue
  • Regulation
  • Data Consolidation
  • Management Support

1980

1990

2000

2010

EVOLUTION OF IT ON THE BANKS

slide3

“The entertainment industry and financial are the greatest examples of digital companies”.

MIT/CISR (Center of Information Systems Research)

EVEN MORE SOPHISTICATED IT USAGE BUSINESS RELIES ENTIRELY ON IT

slide4

“The world's 30 largest (by assets) banks continue to fund initiatives in mobile financial services while increasing investment emphasis on online for retail and commercial customers, and physical customer touchpoints to facilitate more self-service capabilities”.

Gartner : Top Banks and Their IT Plans and Investments, 2H11

MOBILITY IS INCREASINGLY SIGNIFICANT CUSTOMER CONVENIENCE AND DEMANDS NOT ACCEPT WAIT.

slide5

“For the first time since this CEO Study series began in 2004, technology now tops the list of external forces impacting organizations. Above any other external factor — even the economy — CEOs expect technology to drive the most change in their organizations over the next three to five years.”.

IBM – Leading Through Connections – Insights from the Global CEO Study – May 2012

IT HAS A ROLE PLAYER IN GROWING BUSINESS

slide6

“Banks need to put the user experience at the center of discussions. It is essential to have a good architecture for developing new solutions, in addition to the heavy use of analytical tools and building security mechanisms and that this can be clearly communicated to the user”.

NiltonOmura - Ernst & Young Terco, CIAB Day 2012

COMPANIES DIFFER IN CUSTOMER EXPERIENCE IT IS AN ESSENTIAL PART OF THAT EXPERIENCE.

slide7

Internet of Things

  • Lifecycle decrease
  • Mobility and Convenience
  • Efficiency
  • Spreads decrease
  • Y Generation
  • Big Data
  • Quick Emergence of New Technologies
  • IT Innovation

Scenarios and Prospects

slide8

Demand for Capital

Basel III

Spreads Decrease

  • PRESSURE ON THE EFFICIENCY *

Deployment of Strategic

Projects Long

term Maturation

“Changes in economic and regulatory scenery and internal environment of banks...”

Efficiency

Loss

Internal

Factors

External

Factors

Growth Trends

of Administrative

Expenses

Foreign Market

crisis

Shrinking Global

Economy

slide9

EFFICIENCY*

STANDING OPTIMIZATION OF AVAILABLE RESOURCES TO VALUE CREATION FOR EVERYONE WHO HAS RELATIONSHIP WITH THE BANK.

slide10

Define

THE ROLE OF IT*

  • Exploit
  • Build

DefineStrategy

BuildCapabilities

OperateReliability

ExploitValue Creation

  • Operate

Ref. Dr. Jeanne Ross – MIT-Sloan-CISR

slide11

THE ROLE OF IT*

  • Exploit
  • Build
  • Define

Define, Build and Operate

- Traditional role

- Expense reduction

- IT productivity

  • Operate

Ref. Dr. Jeanne Ross – MIT-Sloan-CISR

slide12

THE ROLE OF IT*

  • Exploit
  • Build
  • Define

Exploit

- Greater effect on the operating result- Business Productivity- Require new skills

  • Operate

Ref. Dr. Jeanne Ross – MIT-Sloan-CISR

slide13

Ruled by constantly adapting to new realities;

  • Strategic vision, innovative and transformative;
  • Understand the business, its keydrivers, and influence or even change the way future of organizations;
  • Position themselves as businesspartners of their peers and ever deeper the analysis as a way to predictthefuturetechnologicaltrends.

THE CIO ROLE*

slide14

Shareholder Satisfaction

Sustainable Results

Contribution to Society

RESULTS

slide15

Organized by:

Gustavo de Souza Fosse

+55 61 3104 6001

fosse@bb.com.br