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Test Management Models Breaking the chains that bind us !. Ivan Ericsson SQS-UK. 31st January 2007. Agenda. PRESENTATION What is my definition of test management models ? How does a TM recognise the model in which he is working / about to work ?

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Ivan ericsson sqs uk

Test Management Models

Breaking the chains that bind us !

Ivan Ericsson

SQS-UK

31st January 2007


Agenda
Agenda

PRESENTATION

  • What is my definition of test management models ?

  • How does a TM recognise the model in which he is working / about to work ?

  • What is the benefit of understanding test management models ?

  • What Test Management models exist ?

    DISCUSSION TOPICS

  • We shouldn’t be constrained by Test Management models – we should look to break them at every opportunity !

SIM/SQS Group


Ivan ericsson sqs uk

How does a TM recognise the model in which he finds himself ?

  • Ask – Interviews, meetings, formal/informal inquiries

  • Use points of reference – org chart, policies, standards etc

  • Use previous experience

  • Use the test management spectrum

SIM/SQS Group


The test management spectrum

External Influence on Test ?

Expectation of Test

Risk Appetite

Test Budget

Respect

Test History

Organisations future

Testing Community Strength

Immediate firm ground

Head of Test Influence

The Test Management Spectrum

The key aspects of an organisation approach to testing which will influence your view on the test model in place

Test Managers Influence

Org. Test Maturity

SIM/SQS Group


What is the benefit of understanding test management models
What is the benefit of understanding test management models ?

  • The more you understand about the nature of the environment in which you are challenged to succeed – the more chance you have of succeeding

  • The more aware you are of the different models that exist the less likely you are to find yourself working in one which is doomed to failure or which doesn’t match your skills and attributes.

  • The more aware you are of successful models the more use you can be to yourself and your organisation in directing their test management models.

  • Given a practiced assessment of test management models you are more likely to recognise the signs and be able to provide external direction to other test managers, be they internal or external.

SIM/SQS Group


What test management models exist
What Test Management models exist ? ?

  • Those which I have seen

  • Project Test Management (non centralised)

    • Phase Test Manager

    • Project Test Manager

    • Business Test Manager

  • Organisational Test and Quality Management (centralised)

    • Head of Testing

    • Test Competency Centres

    • Quality Management

    • Quality Governance

SIM/SQS Group


Phase test manager project test manager
Phase Test Manager/Project Test Manager ?

Role

Scope

Reports to

Component

Test Manager

White box testing of individual components

Dev Manager,

CI Manager

Project Test Manager

Component

Integration

Test Manager

Integration testing of grouped components

System Test Manager

Functional

System

Test Manager

Black and white box testing of the system

System Integration Test Manager

Non

Functional

Test Manager

Testing Non Functional

Quality attributes

System Test Manager

System

Integration

Test Manager

Integrating system with

External systems

Acceptance Test Manager

Acceptance

Test

Manager

UAT/OAT etc on behalf of

Business sponsor

Business

Sponsor

SIM/SQS Group


Business test manager

Business Test Manager ?

Requirements

Acceptance Test

System Int’g Test

Design

System Test

Component Int. Test

Code

Component Test

Vendor

Business Test Manager

SIM/SQS Group


Ivan ericsson sqs uk

Non-Centralised Model ?

Many projects with Testers

included on the team

A wide range of testing

disciplines covered with

‘own styles’

Full range of testing or

Just phases

e.g. UAT

Various approaches

For standards

And processes

Project Managers are

Responsible for testing

Perception – Integrating testing within the project adds value.

Fact – Creates a variable standard of quality, effectiveness

and efficiency in testing

SIM/SQS Group


Head of testing
Head of Testing ?

  • Head of Testing / Test Departments

    • Responsibility for testing / sometimes quality

    • Not Established a TCC

    • Ownership of test strategy

    • Often only ‘non working’ role

    • Good to have organisational ‘front’ for testing

    • But can be a blocker for test process improvement

SIM/SQS Group


Test competency centres
Test Competency Centres ?

  • Test Competency Centres

    • Also known as ‘test centre of excellence’

SIM/SQS Group


Quality management quality governance
Quality Management & Quality Governance ?

  • Quality has two perspectives

    • Application Quality

    • Process Quality

  • The more seriously an organisation takes these the better chance the test manager has in succeeding in his talk of managing testing

  • What is the difference between Quality Management and Quality Governance ?

SIM/SQS Group


Quality management

Controlling Direction and £ throughout IT organisation ?

IT Governance

Controlling Direction and £ of Quality through SDLC

Quality Governance

Quality Management

Driving Quality Throughout SDLC

Test Management

Getting Testing Right

Quality Management

SIM/SQS Group


Quality governance

Organisational Quality Calculator ?

Application Quality Target

Cost of Achieving

Quality Target

Estimated realised

Business Benefit

£30,000.00 p.a.

£170,000.00 p.a.

1

2

3

11

4

10

5

9

6

8

7

Quality Governance

  • Quality Governance is the level at which the Organisation is able to measure and assess:

    the Cost (£) of Improving Quality Vs the Benefit from the Improvement.

Business/

Programme/

Project/

Board

Test

Manager

SIM/SQS Group


Discussion
Discussion ?

  • We shouldn’t be constrained by Test Management models – but should look to break them at every opportunity !

SIM/SQS Group


Ivan ericsson sqs uk

SQS-UK ?

Albion House .Chertsey RoadWoking.Surrey. GU21 1BEUK

Phone: +44 (0)1483 733100Fax: +44 (0)1483 733101

Internet: www.sqs-uk.com