Belnet Antispam Pro A practical example

1. Belnet Antispam ProA practical example Belnet – Aris Adamantiadis BNC – 24 November 2011

2. Agenda • The problem with SPAM • The worth of spam • Spam is dangerous • Possible solutions • Antispam pro • Advantages • Features • Demonstration Belnet Antispam Pro: a practical example

3. The problem with SPAM

4. The problem with SPAM • Email is critical • Highly important communication channel • Staff & students expected to read mails • Also source of unsolicited “commercial” emails… • Email is a huge mass-market platform • Spammers send huge volume of bulk emails • Even very low click rate (below 1%) produce huge profits • Spammers abuse your resources Belnet Antispam Pro: a practical example

5. The worth of spam • 0.000008 % success • 8 sells on 10 million emails • Spam business not going to stop Belnet Antispam Pro: a practical example

6. Spam is dangerous • Numerous threats • Abuse of human and computer resources • Identity and information theft • Extortion of money • Estimated cost of spam: €100-300 /user /year • It is important to protect against it • Antispam filter • Antivirus solution Belnet Antispam Pro: a practical example 24.11.2011

7. Possible solutions • In-house Antispam solution • Very flexible, independence • Very expensive in HR • Commercial appliance • Good maintenance • Rack space, power, availability issues • Commercial cloud solution • Good scalability, easy maintenance • Where are your data stored ? Belnet Antispam Pro: a practical example

8. Belnet Antispam Pro • Cloud-based solution • Customizable and scalable spam and virus protection • Automatic updates in spam protection software • High availability • Flexible • Easy user management and delegation • Customizable by customer • Complete • Inbound and outbound mail spam scanning • Detailed Reporting Belnet Antispam Pro: a practical example

9. Architectural overview Belnet Antispam Pro: a practical example

10. Antispam Pro : Advantages

11. Advantages • Less spam • Around 98% of spam caught • Economies in bandwidth, storage and hardware • Cloud service • No hardware needed • No infrastructure maintenance • Scales to your needs • Emails stay in our network Belnet Antispam Pro: a practical example

12. Advantages • Easy to use • Access through (simple or expert) web interface • Allow configuration per: institution, domain, end-user • Administration delegation • Makes it easy to have different administrators for each domain • Interactive help on all Web User Interface pages • Cost effectiveness • Less resources spent, less bandwidth, less maintenance Belnet Antispam Pro: a practical example

13. Advantages • IPv6 compliant • Your email service is publicly available on IPv6 from day 1 • Multiple authentication methods • LDAP(s), Active Directory, IMAP(s) • Belnet R&E federation • Support • 24/7 Helpdesk for urgent issues • 24/7 service monitoring (NOC) • Business hours standard support Belnet Antispam Pro: a practical example

14. Features of Antispam Pro

15. Functionalities • Blacklisting, whitelisting • Greylisting • SPF, DKIM • Bayesian filtering • Antivirus • Phishing detection • Geolocalisation Belnet Antispam Pro: a practical example

16. Feature – Spam filtering • Possible actions on spam • Trap • Tagging • Reject • Drop • Log searching • Based on recipient, stream, date, subject, … Belnet Antispam Pro: a practical example

17. Customization - Realms Belnet Antispam Pro: a practical example

18. Customization - Realms Single administrative entity Belnet Antispam Pro: a practical example

19. User login • End users can log in the platform (if permitted) • Authentication via AD, LDAP, Belnet R&E Federation, POP3, IMAP • Users can change some settings • Users can access the trap • If quarantine is used (optional feature) • Spam emails are stored in a trap for 40 days Belnet Antispam Pro: a practical example

20. Filter settings and inheritance Belnet Antispam Pro: a practical example

21. Outgoing mail server • Antispam Pro can be used for outgoing mail • Email goes through spamfilter for security • Rate-limiting mandatory (on a reasonable basis) • Only for Antispam Pro customers • Access permitted on basis of IP address (yours !) • Not a separate product Belnet Antispam Pro: a practical example

22. Virus scanning • Virus scanning enabled by default • Currently using ClamAV • No AV can give 100% success rate • AV solution will be enhanced in near future • Emails scanned positively are rejected • Setting is customizable but change is discouraged Belnet Antispam Pro: a practical example

23. Demonstration

24. In practice • How to implement • Email, phone call to CR department • Appointment with Technical Advisor • Contract + implementation • Pricing • Based on amount of users • Organization category Belnet Antispam Pro: a practical example

25. Briefly • Antispam PRO is a very effective way of resolving the spam problem • Fully customizable, a-la-carte email filtering • High availability • Cloud-based, no infrastructure • Secure • Interested ? See us !customer@belnet.be - 02 790 33 33 Belnet Antispam Pro: a practical example

26. Bonus: Cost of Spam • 1 FTE : ±60.000€ /year • 220 days of 7.5 hours • 35€ per hour • 20 Spams per day • 5 seconds per spam to clean up • 1.6 minutes every day • 6 hours every year • 200 € of unproductivity /year Belnet Antispam Pro: a practical example