Business Class Software Solutions

1. Business Class Software Solutions Tony Farrell Software & Peripherals Business Manager

2. Agenda • Addressing customer pain points • Deployment • Connection • Protection • Support • Disposal • Integration with our software partners • Opportunities for extra revenue

3. Challenges in the PC IT environment • Reduced IT Budgets • Increased productivity pressures Imaging Data Migration Increased Security Requirements Universal Network Access Corporate Green Objectives Deskside Support

4. ThinkVantage Technologies – Highly manageable tools for productivity, security & cost savings ImageUltraBuilderGet out of the imaging rat race! Productivity Center One-touch access to TVT’s & more! Access Connections Seamlessly switch all the things that change when you change locations! Client Security Solution PC Security at your fingertip! Secure Data Disposal - Wipe your hard drive clean! Power Manager Manage your company’s green profile! Strategic Partners LANDesk Absolute Sophos WinMagic Rescue and Recovery Your helpdesk behind the blue button! System Migration Assistant Move from your old system to your new one in a snap! Update Retriever Manage all driver, BIOS, and TVT updates

5. Lenovo ImageUltra Builder • A fee-based TVT • Saves time and money, increases productivity • I.T. departments to deploy fewer images—often only one—across their enterprise. • TBR –> can deliver deployment savings in excess of 50% while significantly reducing deployment time. • Reduction in expenses related to testing image compatibility • Elimination of high costs involved in rebuilding numerous images from scratch. • Simplifies the process and makes it more efficient • Adds speed and efficiency to your network and business.

6. System Migration Assistant 6.0 • What does it do? • Quick and easy migration of data and settings from your old system to the new one • Full customization gives IT complete control • What is New? • Compatible with Microsoft Windows Vista & Windows 7 • Improved handing of firewalls during the • migration process

7. Access Connections

8. Easy to configure preferences

10. How do you support and recover a dead system…? How do you patch it?

11. Managed recovery as simple as a button

12. Rescue & Recovery …simple user interface

13. Rescue & Recovery

14. A pre-OS environment for recovery… ThinkVantage Rescue and Recovery

15. Create Recovery Media

16. ThinkVantage Productivity Center A personal assistant for your PC that won’t interrupt your day. • What does it do? • Built-in self help • Automated maintenance

17. ThinkVantage Productivity Center Customization System Support Common Problems I can’t log in to my PC (passwords) My PC isn’t running well or seems to have a virus I can’t connect in Windows User Support – On Line Click Here to start User Support – Direct Before You Call… FAQ’s

18. Lenovo ThinkVantage Toolbox

19. ThinkVantage Power Manager • Easy Power Management • Centrally-managed power usage agendas – Active Directory compliant • Extremely easy-to-use slider control to shift from high performance to high efficiency

20. How do you keep track of your 20-25 passwords?

21. Never typed, Never cracked… …never forgotten! Password Manager

22. Client Security Solution • Safeguards data by using dedicated security hardware (built-in Trusted Platform Module) to protect passwords and digital certificates. • Hardware is combined with software to securely manage passwords and the users logon credentials • Leveraging biometrics. • Fingerprint readers on ThinkPad models, and fingerprint keyboards are optional on ThinkCentres, ThinkStations, ThinkServers • Hardware Password Manager • innovative, fee-based feature called Hardware Password Manager (HPM). • Centrally manage all the hardware passwords on a PC • Using standard Active Directory password management in Microsoft® Windows®.

23. Hardware Password Manager The security of hardware passwords… …the manageability of Windows passwords! Full hard drive encryption with native Windows password management and reset • Best available security – no memory freeze vulnerability • Seamless integration with active directory • No compatibility issues of software full-drive encryption • No performance hit – this is hardware-based encryption • Easy to use – reduce helpdesk calls and costs • BIOS settings protected from users

24. The SecureDoc For Lenovo • The Leading Disk Encryption Management Platform for Lenovo Notebooks that Supports Heterogeneous IT Environments • A full-disk encryption (FDE) solution for management of self-encryption Opal hard drives • Lenovo ThinkPad laptops now be among the first PCs to offer Opal FDE drives for an enhanced level of security and manageability for IT administrators. • SecureDoc also delivers fully-managed software encryption for PCs without FDE hard drives. • Integrates with ThinkVantage tools such as Rescue and Recovery. • Comes with an enterprise-class console to reduce administrative costs to manage data security profiles and monitor thousands of end-point devices running on Windows, Mac, or Linux platforms. • Learn More http://www.winmagic.com/solutions/laptop-encryption

25. WinMagic for Lenovo Solution • WinMagicSecureDoc for Lenovo launched February, 2011 • SecureDoc for Lenovo manages all clients from a single console • Software encryption for any client • Opal management for any PC with an Opal drive • Hardware Password Manager on Think PCs with self-encrypting drives • Differentiated Lenovo Features • Compatibility with Rescue and Recovery • Full support for UPEK fingerprint reader

26. How do you find the updates without a search party?

27. Update Retriever for Administrator Search for drivers by model & updates for all your Lenovo systems

28. …what customers say:

29. ThinkVantage Administrator Tools: • Utilities for central administration • Access Connections Profile creation / distribution • Rescue & Recovery & Client Security Solution central policy control • Power usage agenda creation / distribution • Fingerprint setting central control • Update Retriever / Thin Installer for custom control • System Migration Assistant • AutoLock • Implementation Guides • Customization tools including “Blue Button • http://support.lenovo.comand search for “TVT admin” • http://support.lenovo.com/en_US/downloads/detail.page?DocID=HT037099

30. Why Lenovo Software? ThinkVantage Technologies Lenovo-unique Integrated Software Reduce PC Operating Costs, Improve Security Unique features only available from Lenovo Powerful tools - free on Lenovo PCs, fee for others • Stronger PC security • Simple Connectivity • Reduced Hardware Failures • Crash Recovery & Resilience • Reduced Power Consumption • Asset Tracking

31. What if I have a mixed PC environment? • Many ThinkVantage tools are available for non-Lenovo PCs • Modest software license fee • Free on all Lenovo platforms • Average cost likely lower than any competing solutions • Available for fee: • Rescue and Recovery • Access Connections • Image Ultra Builder • System Migration Assistant • Productivity Center • Secure Data Disposal

32. Continuing Innovation

33. ThinkVantage Strategy – Windows 7 and Beyond • Client Security • Power Manager • System Migration Assistant • GPS • Continue to “embrace & extend” the Microsoft architecture • Ultra-fast boot times with all TVTs loaded (~20 seconds) • Maintain high-value mature ThinkVantage Technologies • Access Connections • Rescue and Recovery • Image Ultra • System Update • Discontinue TVT utilities with Win7 overlap • Support XP for transition period, no port to Win7 • Products affected: • Presentation Director • Camera Centre • Message Centre • Drive new innovation content • Replaced Productivity Center  ThinkVantage Toolbox • Hardware Password Manager • Simple Tap: multi-touch experience

34. Install Now Selectable TVTs • Features • Users can select which TVTs they install • Key value is customer choice • Benefits • Customers still get valued TVT capability • Ability to keep high system performance • Improved battery life. • Less impact to boot and shutdown times from preinstalled TVTs • Say no to bloatware!

35. What’s special about Windows® 7 Lenovo Enhanced Experience PCs? The Lenovo Windows® 7 Lenovo Enhanced Experience PCs are: FASTQuicker boot and shutdown times than standard Windows® 7 PCs (or Vista or XP) Built for BusinessRobust hardware, productivity and mobility features SecureSelf-encrypting drive, hardware password manager, fingerprintreader, full-function backup & recovery manager

36. What is Enhanced Experience 2.0? Lenovo Enhanced Experience 2.0 is a new generation of the Enhanced Experience certification launched in October 2009. It includes improved Windows start-up performance, and enhanced features for business and multimedia use. CHANGES AT A GLANCE * Refers to IdeaPad Y570 with RapidDrive

37. Faster start up and shut down Lenovo Enhanced Experience 2.0 PCs deliver faster performance compared to a typical Windows 7 computer*…. SHUTDOWN 28% FASTER START YOUR PC 20SECS FASTER RESUME 36% FASTER Time taken to shutdown from Windows. Time taken to wake up your PC from sleep mode 12.2secs 8.8secs Time taken from power on until boot complete (defined as CPU no longer being used to load Windows 7 and start-up applications). 1.1secs 0.7secs 48secs 28secs Average Competitor Win7 PC Average Lenovo EE2.0 PC Average Competitor Win7 PC Average Lenovo EE2.0 PC Average Competitor Win7 PC Average Lenovo EE2.0 PC * Compares averaged data from Lenovo EE2.0 PCs with averaged data from 42 competitor products of similar configuration. For more details on the testing methodology please refer to the appendix of this document. Performance will vary by model and configuration.

38. Lenovo: more layers of security than any competitor • Hardware • Encrypting drives • Integrated Fingerprint reader • Intel Anti-Theft (AT) technology • Trusted Platform Module (TPM) • Bios • Hardware Password Manager • BIOS port locking • Fingerprint authentication to BIOS • CompuTrace by Absolute in BIOS • Software • CompuTrace & • CompuTrace AT • Rescue & Recovery • Password Manager • Client Security Solution • Sophos Safeguard • Enterprise • SophosPrivateDisk • Symantec Security Suite • (preloaded & 90 day trial) • Options • Privacy Screen Filters • Cable locks • USB keyboard with Smart Card reader • USB keyboard w/fingerprint reader • Self-encrypting USB drive • Self-encrypting solid state drive Hardware BIOS Software Options

39. CompuTrace for Lenovo Executive, Financial, & Research data is high value • Offers remote data delete, GPS tracking, IP forensics • Over 70% asset recovery rate

40. CompuTrace GPS Tracking

41. Computracew/Intel Anti-Theft Intel® AT Detection Mechanisms & Action: The system keeps track of an IT-determined number of login failures in PBA Works even when no network available ExcessiveLogin Failures PC must rendezvous with Theft Management Server periodically. Local timer keeps track of this activity and triggers a response upon expiration (per IT policy), Local Timer Expiration User notifies loss/theft to Server PC is flagged in central server. PC Calls Home regularly and receives ‘poison pill’ RemoteNotification PC becomes inoperable OS will not boot Only Reactivation Screen is available PC Disable

42. What About Tablets? • Computrace Mobile Basic for Android Asset AdministrationManage IT assets, monitor changes in asset information including user identification, physical location, alerts, and installation of hardware and software that may not comply with government or company regulations. Data & Device SecurityAccurately and remotely delete data on missing devices and produce an audit log for proof of compliance. Communicate to end users by freezing a computer and displaying a custom message. Access and retrieve files from a device regardless of its location. GeotechnologyUse GPS or Wi-Fi technology to track assets on an internet map. View current and historical locations. Create geofences that will trigger alerts if a device crosses a predefined boundary. Theft RecoveryThe Absolute Theft Recovery Team will forensically mine a stolen computer over the internet, determine the location and work with local police agencies to recover the device.

43. SafeGuard Enterprise What is it? Comprehensive data security: centrally managed by a single console PC Full Disk Encryption Data leakage prevention Network encryption Data LeakagePrevention (DLP) Removable Media Encryption NetworkEncryption Port Control Vista BitLocker Support • Removable media encryption • Port Control • Management of MS Bitlocker Full DiskEncryption

44. Sophos & Lenovo Unique Value New in SGN 5.35 Single Finger Swipe to Sign-on from Power-on to Windows from Hibernate to Windows from Standby to Windows No other software encryption solution has this feature ThinkVantage Rescue & Recovery integration with Safeguard Encryption – RnR 4.21 now supported! Extensive joint testing ensures solutions are compatible Data Availability (R&R), Data Integrity (R&R and SGN), and Data Confidentiality (SGN)

45. Lenovo ThinkManagement Console- A Free Solution That can Easily be Expanded When Need Arises ThinkVantage Inventory and Reporting Only Captures results of the local diagnostics Only Out-of-band management Partner Integration (requires partner software on client) Client license included with IBM/Lenovo clients bought after 1 Jan 2002 (Think and Lenovo 3000 clients) Advanced Remote HW Diagnostics Display Management Hardware Leasing thru IGF Full Hard Drive Encryption

46. LANDesk Management Suite For ThinkVantageUpgradeable to a Performance Tuned Client Management Solution Out-of-band management Partner Integration (requires partner software on client) Business Analysis & Measurements Full Hard Drive Encryption IP Softphone Enablement Hardware Lease Management Remote Display Management Advanced Remote HW Diagnostics Central Password Management

47. What About Tablets? • Lenovo ThinkMangement Console – embedded • Discovery, Inventory & Wipe • Light Touch / Zero Touch Provisioning Tool • Adds Remote OS Configuration, Set Up and Distribution • LANDesk Mobility Manager • SW Distribution, OS & App Patch, Policy Management