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A MINOR HOCKEY TOOLBOX FOR PARENTS THE PRESENTATION TEMPLATE

2. A MINOR HOCKEY TOOLBOX FOR PARENTS ? THE PRESENTATION TEMPLATE. 3. A MINOR HOCKEY TOOLBOX FOR PARENTS ? THE PRESENTATION TEMPLATE. . . . . A. Educate Educate the massesNational ProgramsBranch InitiativesDistrict/MHA Delivery. B. Create and CommunicateAssociation PhilosophiesTeam selectionIce timeCode of Conduct All involved including parentsRemember ? We can't expect people to act within our expectations if we don't let them know what our expectations are!.

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A MINOR HOCKEY TOOLBOX FOR PARENTS THE PRESENTATION TEMPLATE

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    1. 1 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE

    2. 2 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE

    3. 3 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE

    4. 4 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE A- Educate

    5. 5 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE A- Educate

    6. 6 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE A- Educate

    7. 7 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE B- Create and Communicate

    8. 8 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE B- Create and Communicate

    9. 9 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE B- Create and Communicate

    10. 10 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE C- Engage

    11. 11 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE C- Engage

    12. 12 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE C- Engage

    13. 13 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE C- Engage Team Meetings Pre Season Mid- Season End Of Season Special Meetings

    14. 14 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE C- Engage Encourage kids to participate and respect their choices Enjoy their participation and focus on new skills, improving performance and having fun Support our players emotionally by helping them to deal with fear, anger, guilt, embarrassment and happiness

    15. 15 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE C- Engage Discuss concerns with them with the intent of helping positively address the situation Model respectful behaviour for their children Communicate in a professional and courteous manner Ask questions if they are unsure

    16. 16 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE C- Engage Resource Tools to Engage in Creating Solid Relationships NCCP Team Meeting Safe and Fun Parents Approach Seminar Branch Mentorship Programs Evaluation Templates

    17. 17 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE D - Respond

    18. 18 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE D - Respond Conflict is inevitable but anger and grudges are not! Conflict resolution is important but people taking responsibility for their own behaviour is more important. When conflict does occur how we respond determines if a conflict escalates or is resolved. Recognizing your own personal power can influence how you deal with conflict.

    19. 19 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE D - Respond Every conflict has two components: How people think How people feel To resolve conflict we need to consider how people feel (their emotions) The key is to avoid escalation of a disagreement Sometimes the best thing to do is to “walk away” to let the other person cool down The expression of anger and how each person manages their anger will determine how intense the conflict becomes

    20. 20 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE D - Respond Anger is a completely normal, usually healthy human emotion. Out of control anger is destructive. Anger is “an emotional state that varies from mild irritation to intense fury and rage”. When you get angry, your heart rate, blood pressure and hormone levels increase. These determine your response.

    21. 21 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE D - Respond HOW TO DIFFUSE ANGER? Before you speak or do anything else, stay cool and calm Take several slow, deep breaths and relax for a few seconds to slow down your heart rate Take a few seconds to think about how you can diffuse the situation and avoid a confrontation Maintain eye contact and watch your body posture It is okay to walk away from this fight Consider all the options for responding and their possible results IT IS NOT POSSIBLE TO RESOLVE A CONFLICT WHEN EITHER PERSON IS ANGRY. TAKE A BREAK AND ATTEMPT TO RESOLVE THE CONFLICT LATER, IF APPROPRIATE.

    22. 22 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE D - Respond Acknowledge what you have heard and the other person’s position Ask for clarification to understand their reason or rationale Summarize what you have heard and verify that this is correct State your position IF the person is ready to listen State what points you agree on State points of disagreement When the person responds, acknowledge what they have said Continue until you have resolved the issue or agreed to disagree Bring in a neutral person if possible

    23. 23 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE D - Respond Resource Tools to Respond Branch Mentorship Programs Informal Meeting of the Parties Conflict Resolution Training – To Be Completed Ombudsman

    24. 24 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE E - Resolve If all the steps we just talked about are put in place the number of formal complaints should be reduced, however; We must be prepared to deal with formal complaints in a fair, consistent manner!

    25. 25 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE E - Resolve Policies and procedures provide a road map for your MHA. Should reflect the philosophies of your MHA. Provide continuity to the activities of the organization. Ensure consistency if followed appropriately. Help to identify the expected behaviour in an organization. Include a complaint handling procedure.

    26. 26 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE E - Resolve Complaint Procedures Your association needs to define a process as to how complaints will be handled.

    27. 27 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE E - Resolve Ensure you have procedures that are fair Know and follow association procedures Identify expected behaviour Use good judgment when sanctions are necessary Communicate!

    28. 28 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE E - Resolve Resource Tools to Resolve by Formal Response to Complaints Branch/District/MHA Constitutions Branch/District/MHA complaint policies and procedures such as Game and Conduct Management, SMART, Team First Minor Hockey Association Survey

    29. 29 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE At one point during a game, the coach called one of his 7 year old hockey players aside and asked, "Do you understand what cooperation is? What a team is?" The little boy nodded in the affirmative.

    30. 30 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE Do you understand that what matters is not whether we win or lose, but how we play together as a team?" The little boy nodded yes.

    31. 31 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE "So," the coach continued, "I'm sure you know, when a penalty is called, you shouldn't argue, curse, attack the referee, or call him a jerk. Do you understand all that?" Again the little boy nodded.

    32. 32 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE The coach continued, "And when I call you off the ice so that another boy gets a chance to play, it's not good sportsmanship to call your coach 'a dumb jerk', is it?'' Again the little boy nodded.

    33. 33 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE "Good," said the coach. “Now go over there and explain all that to your mother and father!”

    34. 34 A MINOR HOCKEY TOOLBOX FOR PARENTS – THE PRESENTATION TEMPLATE

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