Governing Test and Development with IBM Rational Test Management Solutions

1. Governing Test and Developmentwith IBM Rational Test Management Solutions

2. Agenda • Business trends that impact software and systems delivery • ClearQuest: Governing Test and Development • Getting Started • Summary

3. Software delivery challenges for On Demand Business On Demand Business focus Software delivery challenges1 • Responsivenessas a key competency • Effectiveness of people as a critical success factor • Revenue growth with cost containment • Keeping software projects alignedwith changing business priorities • Delivering better business results within the constraints of current investments and skill sets • Effectively managing business and technical risk 1 IBM Rational research, November 2005

4. PROJECTDRIVEN TRADITIONAL CURRENT REALITY BUSINESS DRIVEN Business Driven DevelopmentEnabling organizations to govern the business process of software and systems development Evolving software and systems delivery BUSINESS TRENDS Geographically distributed Compliance Open computing Modular systems (SOA) Co-located teams Technology led Vendor lock-in Application silos Right-sourcing Standards

5. Business Driven DevelopmentSoftware quality challenges Challenges Impact Why Time to Market Lost revenue & market leadership 51% of projects in 2004 were delayed or over budget, another 15% of projects failed outright1 Slow testing processes Late discovery of defects Operations Development Quality End customer satisfaction NIST study – 80% development funds spent on identifying/fixing defects2 Absence of iterative development / testing approaches & shared processes Change Rollout of competitive applications Errors & audit/traceability 50% of applications put into production are later rolled back3 Decoupled, audit-less build, deploy, rollback processes Multiple test iterations System Performance Average cost $100K per hr 68% of post production application support comes from development teams; on average 30% of their time4 Inability to quickly pinpoint problemroot cause and resolve problems 1Standish - http://www.softwaremag.com/L.cfm?Doc=newsletter/2004-01-15/Standish 2 http://www.nist.gov/public_affairs/releases/n02-10.htm 3Gartner - http://star-techcentral.com/tech/story.asp?file=/2004/11/18/technology/9416960&sec=technology 4Noel, Ptak & Assoc 2003

6. Agenda • Business trends that impact software and systems delivery • ClearQuest: Governing Test and Development • Getting Started • Summary

7. Would you go on a road trip without a map? How would you know where to go? How would you know how long it would take? How would you reroute around problems? How would you know how to do it better next time? Automated Test Management answers these questions… The Importance of Test Management

8. Automated Test Management Track your test plans and cases Track your requirements and defects Execute your tests Measure your progress Automated Test Management is your Software Quality GPS Know where you are Know where you’re going Make your process predictable Test Governance and ControlTest Planning, Execution and Project tracking

9. ClearQuest: Governing Test and DevelopmentThe Hub for Life-Cycle development IBM Rational ClearQuest Test Change Defects Single project view Global test project coordination Configurable, enforceable processes Extensible test ecosystem

10. IBM Rational ClearQuest Single Project ViewSingle solution to manage tests, defects and project change Benefits: • Consolidated, real-time view of the entire project status • Traceable, auditable relationships between development, test and project artifacts • Manages test planning, test results, quality metrics, and defects • Central repository with integrated version control • Comprehensive quality metrics in project dashboards and reports

11. Eclipse Based Test Management Joins Functional and Performance Tester to complete transition of testing tools to eclipse platform Native and web clients also available Key Functional Areas Test Planning Create test plans, test cases and configured test cases Test Execution Create suites or run individual test cases Test Reporting Extensive query and reporting facilities to measure test progress Test Management with ClearQuestEclipse, Windows and Web Clients for test project tracking

12. Lifecycle TraceabilityQuery one source for all aspects of project progress • Query to find • Test results associated to requirements • Defects associated to test results • Defects associated to tests associated to requirements • Traceability from requirements to tests and defects closes the loop on the software development cycle Defects Requirements Tests

13. Leverage existing reports orCreate new reports with Crystal Reports To provide the information you need for decision making Lifecycle TraceabilityQuery one source for all aspects of project progress Test Verdicts Test Case Trending

14. Beyond Test MetricsClearQuest data integrated into Project Console and Portfolio Manager • Comprehensive project reporting • ClearQuest defect and test project data can be accessed from Rational Project Console and Rational Portfolio Manager • Provides a consolidated dashboard of all project metrics • Provides the information you need for all project decisions

15. IBM Rational ClearQuest Global Project CoordinationDistributed and co-located test and development support • Benefits: • Ability to leverage globally distributed talent • Simplifies the complexities of geographically distributed test coordination • High scalability for large enterprise projects • Web-based test planning and quality metrics reporting • Automates sharing and reuse of distributed test assets • Centralized user management

16. Instant access for remote users Access for alternative platforms No additional licenses required Perfect for test planning and reporting ClearQuest Web InterfaceDistributed access for test planning and reporting

17. Automatic replication and synchronization of ClearQuest repositories Access current information, regardless of location Automatic recovery of repositories in the event of system failure maintains data integrity Transmission of only incremental changes for improved network performance ClearQuest MultiSiteReplication and synchronization for geographically distributed teams `

18. Enterprise Data ScalabilitySupport for all enterprise databases • Supported Databases • DB2 • Oracle • SQL Server • MS Access

19. Centralized User ManagementLDAP authentication for common user id support Reduce administration with centralized user management – maintain only one list of user idsLDAP authentication supports common user ids for ClearQuest and RequisitePro Rational ClearQuest Authorization Rational ClearQuest LDAP Rational RequisitePro Authorization Rational RequisitePro LDAP 3.0 Compliant Server Rational ClearQuest User DBLogon Dialog

20. IBM Rational ClearQuest Configurable, Enforceable ProcessCustomize and enforce your test processes and workflows • Benefits: • Ensure compliance and enforcementof project and company policies • Configurable for project-specific needs and workflow automation • Data collection and process customization & enforcement • Auditable test change history • e-Signature support for regulatory compliance

21. Compliance and ControlUsing Audit Trails and eSignatures to track change • Audit Trails can track changes to individual records • Provides immutable change log of all record change activity • e-Signature requirement can be added to any event on any artifact • Will record who changed a record, when and how the record was changed • e-Signature provides immutable evidence of process completion e-Signature Approval Requirement Test Case TestExecution ValidateResults Approve

22. Configure and Enforce Your ProcessCustomize appearance and behavior of all forms and processes • Customize everything • Modify forms • Configure State Transition • Add fields and control behavior • Extend your system with custom coded hooks • Extend functionality using pre-defined Packages • eSignatures • Audit Trail • Many, many more…

23. Partner solutions Third party test automation tools Open source solutions IBM Rational ClearQuest Extensible Test EcosystemIntegrated with Rational, open source and 3rd party test automation tools • Benefits: • Lowers the cost of test lab management • Simplifies the management of tools from multiple vendors Test automation tools • Customer extensibility for automation of logging custom test results • Integrated with Rational Functional Tester, Rational Manual Tester and Rational Performance Tester • Integrates with SPI Dynamics QAInspect for security testing • Partner extensibility for execution of 3rd party test tools

24. Collect and report on results from Rational test execution engines Rational Manual Tester Rational Functional Tester Rational Performance Tester Collect and report on results from Eclipse Test and Performance Tools Project jUnit tests Manual tests URL tests Open API Extensibility SPI Dynamics QAInspect Extensible Test EcosystemIntegrated with Rational, open source and 3rd party test automation tools

25. Agenda • Business trends that impact software and systems delivery • ClearQuest: Governing Test and Development • Getting Started • Summary

26. Rational Software Quality Solutions BUSINESS SOFTWARE QUALITY SOLUTIONS Test and Change Management Defects Change Test Requirements Rational RequisitePro Rational ClearQuest Rational ClearQuest Rational ClearQuest Test Automation OPERATOINS DEVELOPMENT Functional Test Developer Test Performance Test Rational Functional Tester Plus Rational PurifyPlus Rational Performance Tester Automated Manual Rational Test RealTime Rational Functional Tester Rational Manual Tester Rational Robot Quality Metrics Quality Reports Detailed Test Results Project Dashboards

27. NEW! TestAutomation ManualTesting IBM Rational ClearQuest and Functional TestingOne bundle for comprehensive quality • Enterprise scalable, distributed test management • Test process enforcement and customization • Quality metrics • Integrated test management and test automation tools • Support for testing J2EE/Java, Web, .NET, Visual Basic, C/C++ and many other client-server software applications IBM Rational ClearQuest Hub for test and lifecycle management Test Management Change Management Defect Management Functional testing of modernand legacy applications Business processmanual testing IBM Rational Functional Tester Plus IBM Rational ClearQuest IBM Rational Functional Tester IBM Rational Manual Tester IBM Rational Robot IBM Internal and Business Partner Use Only

28. Deciding when to migrate to ClearQuest from TestManager depends on how you use TestManager Most customers will want to migrate today Some TestManager functionality is not yet implemented in ClearQuest Manual Tests Execution of Robot scripts Distributed test execution Advanced suite scheduling Customers relying on the above functionality might consider delaying migration until equivalent functionality is implemented in ClearQuest The majority of new and existing customers will benefit most from the test management features of ClearQuest ClearQuest or TestManager?Deciding when to move from TestManager to ClearQuest

29. ClearQuest or TestManager?Deciding when to move from TestManager to ClearQuest

30. ClearQuest or TestManager?Deciding when to move from TestManager to ClearQuest

31. Agenda • Business trends that impact software and systems delivery • ClearQuest: Governing Test and Development • Getting Started • Summary

32. ClearQuest: Governing Test and DevelopmentThe Hub for Life-Cycle development IBM Rational ClearQuest Test Change Defects Single project view Global test project coordination Configurable, enforceable processes Extensible test ecosystem

33. Get the Basics IBM Rational ClearQuest Web sitewww.ibm.com/software/awdtools/clearquest/ Get the Software Contact your Rational Representative 1.800.728.1212 Get the Knowledge IBM Developerworks for tips, user guides, discussion and utilitieswww.ibm.com/developerworks/rational/products/clearquest Getting Started…

34. Governing Test and Development with IBM Rational Test Management Solutions