1 / 26

Hank Lambert Rick Moran

Cisco IP Communications is changing the way that businesses communicate. Hank Lambert Rick Moran. Cisco Confidential. Cisco IP Communications is changing the way that businesses communicate. Business Resiliency. Interoperability. Productivity. Multilayer Security

katen
Download Presentation

Hank Lambert Rick Moran

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Cisco IP Communications is changing the way that businesses communicate Hank Lambert Rick Moran Cisco Confidential

  2. Cisco IP Communications is changing the way that businesses communicate

  3. Business Resiliency Interoperability Productivity • Multilayer Security • Installation & Serviceability Enhancements • Deployment Options • Q.SIG • SIP Signaling • H.323/SCCP for Video • Video Telephony • User Features • Rich-media conferencing Cisco announces major enhancements to its IP Communications Systems

  4. What’s New! • Video Telephony (realizing the 2nd V in AVVID) • Cisco CallManager 4.0 • Cisco MeetingPlace • Cisco CallManager Express 3.1

  5. Calendar Instant Messaging Collaboration Web Application Contact Center Audio-conferencing Video-conferencing E-mail Telephone Services Voice Messaging The New Network Paradigm

  6. Productivity Introducing Cisco Video Telephony (VT) Advantage • Cisco VT Advantage enhances a phone call by automatically adding person-to-person video • Uses phone features to enable users to transfer, conference, mute, forward, or put on hold the video-enabled phone call • Cost-effectively integrates the simplicity of the phone call with the human element and personal effectiveness of video

  7. Productivity 7960 IP Phone Dialing Association Voice Video Video Agent running on PC, associated with IP Phone • PC associates with IP phone • Phone registers as a video capable phone • Initiate Voice/Video Call from IP phone • Audio on the Phone • Video on the PC (Cisco USB Web cam) Cisco Video Telephony (VT) Advantage Convergence in Action!

  8. Productivity Cisco Video Telephony Makes Video a Phone Call • Customers can: • Make a video call as easily as voice • Preserve investment in Cisco CallManager and H.323 video conferencing equipment • Partners can: • Make video as easy to deploy as voice • Make video as easy to manage as voice • Make video as easy to purchase as voice • Make video part of Cisco CallManager

  9. Why Video hasn’t worked Difficult for users Hard to install Expensive to buy Expensive to use Unreliable Poor Quality Video Separate System Why VT Advantage works A phone call Plug in USB camera <$200/user (list) Uses your IP network CallManager Reliability Broadcast Quality Video Integral to IP Communications Productivity What’s Different?

  10. Productivity Cisco Video Telephony – Call Transfer 1. Call to desk phone answers with voice 2. Transfers to video system 4. Video connects 3. Answers

  11. IP Video Telephony Components • Providing Single Dial Plan and Call Control • Managing Video Resources CallManager 4.0 Video Telephony Advantage Existing IP Phones with Video (VT Advantage) • Cisco USB Camera • H.263 compliant • Interoperates with H.323 Tandberg SCCP endpoints H.323 Office System IP/VC 3.2 plus • Cisco only Video Telephony MCU • Integration with CCM via SCCP • Enables Ad-Hoc Conferencing for Video Devices IP/VC 3.2 plus H.323 Room System • Available today from Partners • Tandberg, Radvision, Polycom

  12. Hunt group enhancements Broadcast, Circular Hunt Logic Malicious Call Trace Improved call handling per IP Phone iDivert IPMA enhancements Call Join Direct Transfer Barge enhancements Privacy Assign URL to any line button Productivity CallManager 4.0 delivers traditional features to users

  13. Interoperability Interoperability Enhancements enable flexible deployment options • Connecting the Past • QSIG • Connecting the Present • H.323 video to Cisco SCCP video • Connecting the Future • SIP Signaling • IEEE 802.3af power

  14. Interoperability Conf Conf Xcode Xcode Session Initiation Protocol (SIP) Intended / Supported Scenarios VMail VMail Apps Apps SCCP Phones SCCPPhones SoftPhones Microsoft Messenger Cisco IOS SIP Gateway Cisco SIPIP Phone SoftPhones SCCP • InterCluster Trunk Calls (via CSPS or directly between Clusters) • Call Admission Control done via “Locations” – No RSVP support • Calls via Proxy to Select SIP Endpoints and Gateways MGCP H.323 CTI SIP

  15. Business Resilience Cisco CallManager 4.0 contains key installation and serviceability enhancements • Malicious Call Trace • Trace Collection Tool (New) • Enhancements to Real-time Monitoring Tool • CDR Analysis & reporting enhancements to add video telephony • Enhancements to Bulk Administration Tool to simplify deployment • Enhancements to Tool for Auto-registered Phone Support (TAPS)

  16. Business Resilience CallManager Endpoints A • Minimize Win2K services • NTFS • Secure IIS • Lock down SQL • IDS/virus • Separate voice and data VLANS • Disable GARP • and voice VLAN • on PC port Firewall or ACLs Campus Network • Allow only call control, LDAP, management • Control source addresses • High availability • Use VLANs • IP filters @ voice and data network • Avoid NAT • Secure access Applications Outside World • Secure Unity • Customer Contact • Include Video • Voice over I-Net using V3PN • IOS DoS tools • Network IDS IP Telephony Security: Build it in Layers Internet IP WAN PSTN

  17. Business Resilience Applications Multi-Level Admin Certificate Trust List Toll Fraud Mitigation Min unused services SSL/https H.323/SIP standards Infrastructure DAI, IP Source Guard Firewall IDS/IPS Standard AAA 802.1X DHCP Snooping VLAN segmentation V3PN Route authentication Security RequirementsSystems Approach in Action Secure Communication Manage Identity and Trust Threat Defense Call Processing TLS (SSL) to phones IPSec to gateways Secure enrollment Digital Certificates Mutual Authentication Secure management Hardened OS Integrated CSA Anti-Virus Authenticated and Encrypted TLS Signaling and SRTP Media Ignore GARP Disable PC access to voice VLAN Endpoints Digital Certificates Signed Firmware Signed Configs

  18. Business Resilience Security: Host-Based Intrusion Prevention, Cisco Security Agent (CSA) • CSA agent bundled with CallManager, Unity and IPCC Express at no charge • Host-based Intrusion Protection • Network Worm Protection • Operating System Hardening • Web Server Protection • From Signature-Based to Policy-Based • Centrally administered, with distributed, autonomous policy enforcement • Effective against existing & previously unseen attacks

  19. Productivity New Endpoints add to the comprehensive IP phone portfolio VT Advantage -Ready VT Advantage -Ready VT Advantage -Ready NEW! NEW! NEW!

  20. Business Resilience New Deployment Options • Local Cisco Unity Express with centralized Cisco CallManager processing • Voice mail and automated attendant services are locally delivered • Signaling only on the WAN – minimizes bandwidth and QoS needs • Eliminates media on WAN or PSTN calls for centralized AA • Survivable Remote Site Telephony for Cisco Unity Express provides added resiliency • Fallback to primary, secondary, tertiary Cisco CallManager supported

  21. Router-based telephony offering for 100 users or less with typical Key System/ Low End PBX like telephony features Call Park 7905/12 Additional Language Support 7920 native type support Call Forward All Digit Restriction H.450.2/3 Configuration H.450.12 Capabilities Exchange Voice mail and Automated Attendant for the small office or branch Choice of two form factors – network module or advanced integration module (New!) Two call control options; Cisco CallManager (New!) and Cisco CallManager Express Enhanced Automated Attendant (AA) features Productivity Cisco CallManager Express/Unity Express Cisco CallManager Express 3.1 Cisco Unity Express 1.1 Fully integrated into Cisco 2600XM, 2691 and 3700 series access routers

  22. Productivity Cisco MeetingPlace Rich-Media Conferencing • Fully integrated, On-Net, Rich Media conferencing • Deployed On-Net – behind the corporate firewall – for maximum cost savings, integration and security • Connects to CallManager using H.323 or SIP • Available either as a product purchase or outsourced deployment

  23. Productivity Cisco MeetingPlace 8106 MeetingPlace 8100 Series System • Integrated audio and web conferencing solution • Integrated reservationless and scheduled meetings • Mixed IP Telephony & TDM • Leading integration with Outlook and Lotus Notes • Extensive audio features and meeting controls • Scalable with clustering multiple systems together • Built in system redundancies • Multiple language support & LDAP integration MeetingPlace 8112 • Carrier grade 12 slots Chassis • Up to 960 IP ports (SIP, H.323, G.711) • Up to 1152 T1, 736/960 T1/E1-PRI MeetingPlace 8106 • 6 Slots Chassis • Up to 480 IP ports • Up to 576 T1, 368/480 T1/E1-PRI

  24. Redefining enterprise network applications voice, video conferencing Enhancing security Enhancing features Enhancing interoperability Enhancing manageability Easy migration to IPC Cisco IP communications continues to drive forward 14,500+ IP Communications customers 2.5M+ IP phones shipped 2.1M+ Unity seats shipped 690,000 Contact Center agent seats shipped 75,000+ MeetingPlace Concurrent Licenses 13.9M+ VoIP ports shipped Introducing CallManager Release 4.0

  25. Cisco = Productivity

More Related