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Leading by using the THE CARROT PRINCIPLE. Presented by Prerna Richards Program Director Mi Escuelita Preschool. THE CARROT PRINCIPLE. How the best managers use recognition to engage their people, retain talent, and accelerate performance By Adrian Gostick and Chester Elton

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Presentation Transcript
slide1

Leading by using the

THE CARROT PRINCIPLE

Presented by

Prerna Richards

Program Director

Mi Escuelita Preschool

slide2

THE CARROT PRINCIPLE

How the best managers use recognition to engage their people, retain talent, and accelerate performance

By Adrian Gostick and Chester Elton

Lee J. Colan [lcolan@thelgroup.ccsend.com]

MiEscuelita Preschool

leaders
LEADERS

Who is a leader?

What is their main role?

Emotionally connecting with your team members

leadership continued
LEADERSHIP CONTINUED…

They set the tone

Leaders need to be visionaries

Developing your leadership takes years

A successful leader empowers

slide5

THE BASIC FOUR OF LEADERSHIP

  • Goal Setting
  • Communication
  • 3 Trust
  • 4 Accountability
slide6

SATISFIED OR ENGAGED

Are your team members satisfied or engaged?

Or both? How can you tell?

Characteristics of a satisfied staff member

MiEscuelita Preschool

engaged employees
ENGAGED EMPLOYEES

Characteristics of an engaged employee

Three important questions that all employees ask…

What’s important around here?

How can I make a difference?

What’s in it for me when I do make a difference?

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GOAL SETTING

  • Set Meaningful Goals
  • Set clear and achievable Goals
  • SMART way of setting goals
values and mission
VALUES AND MISSION

Personal Values

Knowing and living our mission- Connecting the employee goals with the organization goals

values continued
VALUES CONTINUED..

Walk the talk

The strongest statements are made without saying a single word

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COMMUNICATION

  • Keep everyone informed and involved.
  • Communication within the company or site will happen whether the leader does it or not.
  • Communicating who we are and what we do

MiEscuelita Preschool

communication
COMMUNICATION….

Better facilitated by the leader than the team members

Our actions and words should communicate we are a quality preschool

MiEscuelita Preschool

slide13

TRUST

  • When leaders are trusted there is a greater level of involvement.
  • People respond in kind to the way they are treated (respect).
  • Becoming more visible to the employees

MiEscuelita Preschool

how to build trust amongst team members
HOW TO BUILD TRUST AMONGST TEAM MEMBERS?

Be willing to pitch in

Listen and respect employees

Keep your word and commitments

Treat them fairly

Take responsibility for your mistakes

  • PRAISE PUBLICLY AND CRITISIZE PRIVATELY
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WORDS OF WISDOM

ON TRUST

  • “Trust men and they will be true to you; treat them greatly and they will show themselves great.”
  • Ralph Waldo Emerson
  • “Few things can help an individual more than to place responsibility on him and let him know that you trust him”
  • Booker T Washington
slide16

ACCOUNTABILITY

  • Hold ourselves for being honest
  • We don’t make excuses: we make it right
  • Not only Identifying the employee mistake but also their success.
  • I AM EITHER RESPONSIBLE OR IRRESPONSIBLE

MiEscuelita Preschool

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ACCOUNTABILITY

Define the problem

Show appreciation when they make a change for the positive

Clearly share your expectations

Share the lessons learned without embarrassing anyone

See it, own it, solve it, and do it

slide18

CELEBRATING SUCCESS

  • Recognition is frequent and meaningful
  • Positive feedback increases the sense of competence while negative feedback undermines it.
  • We communicate to the masses but manage to the one

MiEscuelita Preschool

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CELEBRATING SUCCESS

Awards within the program

“Catch them doing good”

Connect with each staff member

MiEscuelita Preschool

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RECOGNITION IDEAS

  • Greeting people by their name every morning
  • Set a goal to find out a new thing about your team member each day
  • To praise even the smallest movement towards valued behavior

MiEscuelita Preschool

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RECOGNITION IDEAS

High five boards

Gathering everyone in the hall for the “shout out”

Hand written cards

Certificates- long lunch

Celebrating the service anniversary date

Announcing during a meeting if a parent pays a compliment to a team member

slide23

RECOGNITION IDEAS

  • Five compliments to every one criticism
  • Sixty seconds and three steps
  • Praise should be public and criticism should be private
  • Treat the award with dignity adds value to it
slide24

RECOGNITION IDEAS

  • Once every seven days
  • Doing their least favorite task for the day
  • Recognize the staff you can depend on
slide25

CONCLUSION

Questions or Comments?

MiEscuelita Preschool