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COMPUTER/LAPTOP REPAIR How to repair laptop or computer? Many of us are so reliant on our computers that it’s a serious problem when something goes wrong—akin to the power going out or the water getting cut off. Of course you want to get your system back up and running as quickly as you can, but that’s often easier said than done. It’s no exaggeration to say an almost limitless number of things can go wrong with a computer, because everyone’s system and settings are different. It can seem almost impossible knowing where to begin when it comes to troubleshooting your way back to a working machine.
Repairing a Computer that Freezes or Runs Slowly 1.Back up your files. A computer that freezes or runs slowly could be a sign of more serious problems to come. Before you do anything else, be sure to back up your important folders and files while you still have access to them. You can back up your files to an external hard drive, or a cloud storage service, like iCloud, DropBox,or Google Drive.
● Windows: ○ Click the Windows Start menu icon. ○ Click the Settings/Gear icon. ○ Click Update & Security ○ Click Check for updates ● Mac: ○ Click the Apple Icon. ○ Click Software Updates/App Store. ○ Click the Updates tab. ○ Click Download next to any software that needs to be updated.
● Windows: ○ Click the Windows Start menu icon. ○ Click the Gear/Settings icon. ○ Click Apps. ○ Click an app or program you want to install. ○ Click Uninstall. ○ Restart your computer. ● Mac: ○ Open the Finder. ○ Open the Applications folder. ○ Click and drag a program you want to uninstall to the trashcan in the Dock. ○ Right-click the trashcan icon and click Empty Trash. ○ Restart your Mac.
● Windows: ○ Right-click the Windows Start menu. ○ Click Task Manager. ○ Click a program that's using too much CPU or memory. ○ Click End Task. ● Mac: ○ Click the magnifying glass icon in the upper-right corner. ○ Type "Activity Monitor" in the search bar and press '"Enter/Return. ○ Click the CPU tab to check CPU usage. ○ Click the Memory tab to check memory usage. ○ Click a program that is using too much memory or CPU. Click the "X" icon in the upper-left corner to force close the program. ○
Determine if your computer is overheating. Touch your desktop computer tower or the bottom of your laptop, or back of your all-in-one desktop unit to see if it feels hot to the touch. Also, check to see if the fans or coolant system is working properly. You can also download tools like Core Temp to check the temperature of your CPU. If your computer is overheating, open it and make sure all dust is cleaned out of the inside of the computer and that it has proper ventilation. ● Note: Opening the bottom panel of a laptop computer may void the warranty. If your laptop is still under warranty, contact the manufacturer or point of sale and see what you need to do to get your laptop fixed. ● Even if your computer isn't having problems, it's a good idea to clean the fans regularly.
Run a diagnostic check. Both Windows and macOS have built-in diagnostic tools. You can also use free third-party apps like Memtest86 to test your memory, CrystalDiskInfo to test your hard drives, and HWinfo to test other drives and peripherals. Use the following steps to run a diagnostic check on Windows and Mac:[1] ● Windows: ○ Click the Windows Start menu. ○ Type "Performance Monitor" and click Performance Monitor. ○ Double-click Reports ○ Double-click System. ○ Double-click your computer's name. Mac:[2] ● ○ Restart your Mac. ○ Hold D as your Mac reboots. ○ Select your language. ○ Wait for the test to complete. ○ Note the suggestions and reference codes.
Windows:[3] ● ○ Click the Windows Start menu icon. ○ Type "Recovery" and click the Recovery app ○ Click Open System Restore. ○ Click a System Restore point and click Next. ○ Click Finish ○ Wait for your computer to finish restoring (DO NOT INTERUPT THIS PROCESS). Mac:[4] ● ○ Make sure your Time Machine disk drive is connected. ○ Restart your Mac and hold "Command + R" as your Mac boots up. ○ Select your language and click the arrow icon. ○ Select Restore from Time Machine Backup and click Continue. ○ Select the disk drive with the backup and click Continue. ○ Enter your username and password, if needed. ○ Select a restore point and click Continue. ○ Click your Macintosh disk and click Restore or Continue.
● window: ○ Click the Windows Start menu icon. ○ Click the Gear/Settings icon. ○ Click Update & Security. ○ Click Recovery in the panel to the left. ○ Click Get Started below "Reset this PC". ○ Click Keep my files or Remove everything. ○ Click Next. ○ Follow the instructions and click Reset. ● Mac: ○ Make sure your Time Machine disk drive is connected. ○ Restart your Mac and hold "Command + R" as your Mac boots up. ○ Select your language and click the arrow icon. ○ Click Reinstall macOS (If you want to wipe your hard drive, click Disk Utility and select your hard drive. Then click Erase.) ○ Enter your username and password, if needed. ○ Click Continue.