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Closing the digital knowledge gap in Access Services Staff

Closing the digital knowledge gap in Access Services Staff. Amy Handfield Access Services Librarian O’Malley Library, Manhattan College Riverdale, NY. So, why am I here?. Why talk about the digital gap in access staff?. Reasons for the digital gap. • Age • Financial Aspects

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Closing the digital knowledge gap in Access Services Staff

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  1. Closing the digital knowledge gap in Access Services Staff Amy Handfield Access Services Librarian O’Malley Library, Manhattan College Riverdale, NY

  2. So, why am I here? Why talk about the digital gap in access staff?

  3. Reasons for the digital gap • Age • Financial Aspects • Personal Preference & Work Ethic • Type of technology available at the workplace

  4. Guidelines • Make technology a requirement for workflow. • Keep workflow simple and strait forward • Training: get your tech savvy staff involved • Don’t ditch the old school altogether • Prepare for resistance and its causes

  5. Example: Using Google • Scheduling • Meetings • Drive and docs for policy, projects, and information sharing

  6. Example: using B.Y.O.D. • “Bring Your Own Device” • Cell Phones and texting as communication tools • Camera to convey and document events and issues

  7. How can I meet with my peeps?How can I train my peeps? • Screencasts • Snagit • Screenr

  8. Questions, Comments?amy.handfield@manhattan.edu

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