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IT Induction for Postgraduate Students. Online Getting Started Guide Online support. Outline. IT Sign Up Accessing computers Accessing key services using the Student Portal What to do if you have a problem Additional services

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online support
Online Getting Started Guide

Online support
  • IT Sign Up
  • Accessing computers
  • Accessing key services using the Student Portal
  • What to do if you have a problem
  • Additional services
  • Students Off-Campus
  • Security Issues
  • Useful Links/Resources
it sign up getting access to your computer account

IT Sign Up

IT Sign Up: Getting access to your computer account
  • Where?
    • Any cluster PC (see on screen instructions)


    • On the web using the IT Account Manager (
  • What do I need?
    • Your student ID number (this should be in the information you have already received and can be found on your ID Card)
  • What if I need help?
    • If there are problems after this session, then please see the IT Service Desk in the John Rylands University Library or the Joule Library
it sign up what do i get

IT Sign Up

IT Sign Up: What do I get?
  • This process is essential for you to use the central IT services at the University
  • It will
    • Give you your ‘Username’
    • Give you your University Email address
    • Tell you where to access your email
    • Tell you where to find your personal web space
it sign up passwords

IT Sign Up

IT Sign Up: Passwords
  • You must create your own password
  • Make sure that it follows good practice
  • It must be between 8 and 14 characters and contain at least 2 numbers
  • Make sure you fill in the password recovery section of the IT Account Manager site so that your can recover your own password in case you forget it
it account manager

IT Sign Up

IT Account Manager
  • Once you have signed up you can go back into IT Account Manager and
    • review your details
    • change your password
it sign up returning students

IT Sign Up

IT Sign Up: Returning Students
  • You do not need to go through IT Sign Up
  • You will still have access to your old email and P: drive
  • Your email address should automatically be changed to

IT Sign Up

  • You must remember your username as it cannot be changed
  • At IT Sign Up you agree that you are responsible for any actions that take place on a computer where your username has been entered
    • Don’t leave a computer without logging off
    • Don’t give other people your username & password
usernames look something like this

IT Sign Up

Usernames look something like this…


This is NOT the same as your Student Registration System username

where can i access a computer

Accessing computers on campus

Where can I access a computer?

Centrally supported:

  • University Place, open 24 hrs (ground floor, residential block, building 37a on the Campus Map)
  • John Rylands University Library (library opening times)
  • Owens Park
clusters local to you are in
Bridgeford Street

Ellen Wilkinson

Samuel Alexander

Mansfield Cooper

Martin Harris

Oddfellows Hall


Accessing computers on campus

Clusters local to you are in…
  • For details see
student portal

Student Portal: Access to key services

Student Portal
  • Gateway to key services and information
  • Access via StudentNet
  • or access directly at
  • Log in using your central username & password
student portal email

Student Portal: Email

Student Portal: Email
  • University webmail
  • You must check this account as it is
    • Used by the University
    • Linked into other systems e.g. library
  • Allocated 500 MB of space
  • You can always forward to an existing email account (with Mail Account Manager from within webmail)
where do i get help with email

Student Portal: Email

Where do I get help with email?
  • For full documentation, FAQs, and access to Mail Account Manager
  • ICT Office ‘Getting Started’ resources provide an overview
student portal personal storage

Student Portal: Personal Storage

Student Portal: Personal Storage
  • P: drive on the web
  • Access to files stored on your Personal Network Storage over the web
  • Or
  • Via ‘My Computer’ on a University PC
  • At least 200 Mb network space per student
student portal the vle

Student Portal: VLE

Student Portal: the VLE
  • Blackboard is the University Virtual Learning Environment (VLE)
  • Used to support online teaching and learning by providing access to resources:
    • Course materials • Online assessment • Discussion boards & chat rooms
where can i save files

Other core services: Saving files on campus

Where can I save files?
  • Personal Network storage - P: drive
  • Memory sticks are supported
  • Most University PCs have CD writers
  • Please DO NOT use Floppy Disks or C: Drive – you may lose your data
how can i print

Other core services: Printing on campus

How can I print?
  • Each cluster machine already has a default printer installed


  • You can print to any otherprinter on the network
  • Double click on the printer icon on the desktop
where do i get help with printing

Other core services: Printing on campus

Where do I get help with printing?
  • For full documentation, location of print robots and charges go to
  • ICT Office ‘Getting Started’ resources provide an overview

Other core services: Software

  • Full list of applications are available at
  • Faculty & School specific applications
  • Visit the Electronic Software Download site to download additional software

software windows and office

Other core services: Software

Software: Windows and Office
  • Currently the University uses Microsoft XP and Office 2007

personal web pages

Other core services: Personal Web Pages

Personal Web Pages
  • Most Schools have signed up to support their students accessing this service
  • For guidelines, how to use the service and links to Faculty specific resources see

developing your it skills

Other core services: Developing your IT Skills

Developing your IT skills
  • Various providers of support
    • Discipline/School
    • Humanities ICT Office learning resources
    • University IT Services Online Training Materials
developing your it skills1

Other core services: Developing your IT Skills

Developing your IT skills
  • European Computer Driving License
  • Demonstrate your competency in different areas of computing


  • Details in the Guide to IT Services
  • Use email safely
  • Create secure passwords
  • Use anti-virus software on your home machine/laptop
    • FREE
what do i do if i have an it problem

IT Problems

What do I do if I have an IT problem?
  • Familiarise yourself with the services in the Guide to IT Services
  • Use the web resources
    • In particular check the Service Availability/Service Notification System
  • Access the Service Desk
    • ‘Submit a problem online’ via
    • (0161 30)65544
    • John Rylands University Library and Joule Library
students off campus

Additional Services

Students Off-Campus
  • Email
  • P:drives on the web
  • The Portal
  • VPN
    • For access to additional services such as the Electronic Software Download service
halls of residence hornet

Additional Services

Halls of Residence: HORNET
  • Info point Sessions
    • in various Halls of Residence during start of term.
    • Weekdays 4pm -6pm from 22nd September to 3rd October

Support site

additional services

Additional Services

Additional Services
  • Purchasing IT goods
  • PC Repairs
  • Wireless Access
  • Renting a laptop or computer
  • Colour poster printing service is available in the Kilburn Building (charges apply)
any questions
Any questions?
  • This concludes the presentation
  • You will now go through the IT Signup process
it sign up
IT Sign-Up
  • Press the Ctrl+Alt+Delete keys
  • Username = signup
  • Password = signup
  • Follow the IT sign-up process (page 2 of the booklet ‘A Guide to IT services’)
  • If you encounter any problems please ask for help!
  • Log out of the PC
    • Start >Log off