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Santa Barbara County Emergency Medical Services Agency

Santa Barbara County Emergency Medical Services Agency. EPCR System. Recovery Procedures. Recovery Procedures Device Failure. Device Failure. Document to paper. Local Agency Support. Enter data at station on Rescue Bridge. Recovery Procedures Connectivity Failure.

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Santa Barbara County Emergency Medical Services Agency

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  1. Santa Barbara County Emergency Medical Services Agency EPCR System Recovery Procedures

  2. Recovery Procedures Device Failure Device Failure Document to paper Local Agency Support Enter data at station on Rescue Bridge

  3. Recovery Procedures Connectivity Failure Connectivity Failure Document on device and save Post when connectivity returns

  4. Recovery Procedures System Failure Or Document to paper Document on device and save Enter into Rescue Bridge when system is rebooted Post when system is rebooted

  5. Support Flow Use appropriate recovery procedure Users Initial Contact Suspected Configuration Problem Suspected Hardware/Local Network Problem Service Admin. System Admin. Service IT Support 0800 - 1700 M-F PST

  6. Change Management Process Service Admin. Users System Change Requests Template/Procedure Change Requests User Voice System Admin. Standing Work Groups ePCR Advisory Group Medical Director

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