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Netadmin Systems

Netadmin Systems. Henrik Halvorsen. VP Sales. What’s it all about?. POPs. Devices. ?. Customers. Services. Addresses. What’s it all about?. The desired Service ... The SPs want to reach as many Customer as possible

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Netadmin Systems

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  1. Netadmin Systems Henrik Halvorsen VP Sales

  2. What’s it all about? POPs Devices ? Customers Services Addresses

  3. What’s it all about? The desired Service ... The SPs want to reach as many Customer as possible If it is to difficult and/or expensive to supply it will not be done ... To the customer in demand ... The Customers want to select the Service/Provider of their choice Many networks face problems of attracting Services to their access Customers ... In a cost effective manner ... Facilitating the SP-Customer relation is key forNetwork Operators And the Mission of NETadmin ... And keeping it that way NETadmin makes operation cost effective with end to end, automated, customer centric, HW independent BSS/OSS Solution to support growth in number of usersas well as ARPU per user

  4. The Challenge – Key requirements Customer Centric Attract, develop and keep the customer Smooth operation and Customer Service Time to Market Fast adaption of new services Market driven and time restricted service offering can drive ARPU Hardware independent Managing modern broadband network must be cross platform and hardware independent Flexible Business Model support Management platforms should be prepared for handling cooperation, interoperability and have flexibility to handle new Business Models – NETadmin is prepared !

  5. Support for multiple business models Retail Services (Residential, B2B) Active Network (network equipment, OSS/BSS) Passive infrastructure(trenches, ducts, fiber)

  6. End-to-end operation support

  7. OSS/BSS system landscape as COTS Traditional system landscape BSS OSS NMS EMS Integration Integration Integration NETadmin – the true integrated end-to-end system BSS NMS EMS OSS

  8. The NETadmin way Service Provider End customer Customerhelpdesk Network admin/Technician End customer portal Helpdesk Interface Technical Interface SP Interface Portals Ticketing system NETadmin Service Fulfillment Service Assurance Service Support Billing Order management IPTV middleware CRM Monitoring Addressdatabase EMS & NMS Network inventory Network

  9. OSS/BSS for Next Generation Networks • OPEX savings • Automation of Fulfillment & Assurance • Minimized Customer Support load • Reduced technician workload • Flexibility & CAPEX savings • Technology and Vendor independence • Open Access enabled • Comprehensiveness - no suite or silos to integrate • Subscriber uptake facilitators • Rapid service delivery • Self activation and on demand services • Fast service launch • Facilitating Service Provider offerings Simplicity Customer centricity End-to-end Automation Independence

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