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Communications and Collaboration. Exploring communication methods. People with whom you are corresponding and the topic of the correspondence determine the method of electronic communication. E-Mail. Should be used when: the correspondence might need a paper trail

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Presentation Transcript
exploring communication methods
Exploring communication methods
  • People with whom you are corresponding and the topic of the correspondence determine the method of electronic communication.
e mail
E-Mail

Should be used when:

  • the correspondence might need a paper trail
  • the correspondence covers multiple points
  • the correspondence needs to be accessed frequently
instant messaging texting
Instant messaging / Texting
  • Best used when correspondence needs to be accessed in real time.
  • Can send and receive messages from:
    • Computer
    • Smart phone
    • Other mobile device
teleconferencing
Teleconferencing
  • Permit the live exchange and sharing of information between two or more people
  • Can be audio or video
  • Allow groups of people to communicate with each other online
advantages of electronic communication
Advantages of electronic communication
  • Not restricted to a specific place and time
  • Can use text and graphics
  • Instantaneous
  • Communication can be
    • one to one
    • one to many
    • many to many
advantages continued
Advantages continued
  • Cost is minimal or free
  • Access is available from various devices
  • Forwarding and routing of messages can be done in an instant
group communication options
Group Communication options
  • File sharing
  • Blogs
  • Wikis
  • Discussion boards
    • All of these options enable groups of people to contribute and receive information quickly with the ability to comment and see everyone’s comments.
electronic communication problems
Electronic communication problems
  • Electronic communication is not without problems
    • Discussion of the most common issues follow:
lost internet connection
Lost internet connection
  • To take advantage of the communication options you must be connected to the internet.
  • There will be times when you lose your internet connection and Windows includes a troubleshooter for lost connection
  • If the troubleshooter does not fix problem you may need to contact your internet service provider
e mail software problems
E-mail software problems
  • Service provider’s connection could be down
  • Often waiting a few minutes to send or receive messages solves the problem
common problems with downloading and viewing email
Common Problems with downloading and viewing email
  • The size of the attachment might be the problem
  • The virus software may detect issues with attachment
  • Issue could be with the type of message—advertising or unrecognizable documents